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El Sueño Hotel & Spa

4.0 out of 5.0

Recent guest reviews

This hotel has tried to create a chic / sophisticated vibe but it doesn't work too well. There are some odd things going on here with the design / decor but overall it is comfortable and excellently located. It is a little expensive however for what it claims to be or what it intended on being. I would however, recommend it as I slept perfectly in a very comfortable bed in a quiet and dark (albeit stuffy and unventilated) room.

Location is excellent. Room was great, quiet, clean and dark so you could sleep all day if you wanted to. The room was however a little stuffy with no ventilation.... There were nice private spaces throughout the hotel where you could sit and enjoy the calm / respite from bustling Puebla centro. The staff were really nice and helpful. I would stay again but I think it is a little over priced.

The staff was always helpful and kind. I highly reommend the place. Breakfast was very good.

My friend and I found the hotel staff to be extremely friendly and helpful. I had been to Puebla several times in the past, but the hotel staff directed us to some wonderful, new restaurants. Hotel El Sueno is located in Puebla's historic district and situated within several blocks of the Zocalo, with a nice selection of sidewalk cafes, museums, fine restaurants and other attractions. We were provided a very memorable stay at a clean, comfortable boutique inn.

We went to explore Puebla before a meeting in DF. The city is safe, clean, and vibrant. The food is fabulous. The el Sueno is a very nice, upscale hotel. It has all the comforts you would expect from a leading hotel in any city on the planet. Our room, a master suite, was spacious, clean and comfortable. The hotel restaurant is excellent. One drawback ... the room wired internet did not work. The wireless only reaches a limited area of the hotel. We'd go back in a heartbeat.

Excellent spa hotel in the central historic district with easy access to all. Outstanding chef, well appointed rooms, at very reasonable prices by any standard. The staff are extremely accommodating.

9 Oriente No. 12 Centro Histórico Puebla PUE

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Historic Center, El Sueño Hotel & Spa is next to Amparo Museum and Palafoxiana Library. This 20-room, 4-star hotel welcomes guests with 2 restaurants, a full-service spa, and an indoor pool. It's in central Puebla and also a short walk from Puebla Cathedral and Profetica.


Free breakfast is included with your stay. Enjoy dining at one of 2 onsite restaurants including La Tentacion, which specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


All of El Sueño Hotel & Spa's 20 rooms are individually decorated and have an array of amenities, including minibars, free newspapers, and free bottled water. LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, phones, and desks.

Property features

Guests staying at El Sueño Hotel & Spa enjoy access to a full-service spa, an indoor pool, and a rooftop terrace. Free valet and self parking are available—or if you're not driving, take the shuttle from the hotel to the airport (available 24 hours) for MXN 480 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only hotel include free WiFi in public areas, a meeting room, and a library.

Room options

Junior Suite, 1 King Bed

King 1 | Sleeps 2

Master Suite

King 1 | Sleeps 2

Standard Plus

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 301 reviews