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El Sueño Hotel & Spa

4.0 star property
Adults-only hotel with 2 restaurants and a full-service spa
VIP Access

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Photo gallery for El Sueño Hotel & Spa

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Property preview
Indoor pool
Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Spa
  • Parking included

Explore the area

View in a map
9 Oriente No. 12 Centro Histórico, Puebla, PUE, 72500
  • Place, Puebla Cathedral
    ‪2 min walk‬
  • Place, Zócalo de Puebla
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, blackout drapes

Master Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Plus

Standard Plus | Minibar, in-room safe, desk, blackout drapes

Standard Plus

9.6 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puebla

Located in Puebla Historic Center, El Sueño Hotel & Spa is within a 10-minute walk of popular sights such as Zócalo de Puebla and Puebla Cathedral. This 20-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Puebla Cathedral - 2 min walk - 0.1 miles
  • Zócalo de Puebla - 3 min walk - 0.2 miles
  • Puebla Convention Center - 10 min walk - 0.6 miles
  • Centro Expositor - 6 min drive - 2.1 miles
  • Angelopolis Commercial Center - 6 min drive - 2.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪El Mural de los Poblanos - ‬3 min walk
  • ‪Zaranda Café - ‬2 min walk
  • ‪Augurio - ‬1 min walk
  • ‪Un Cafecito Y Te Cuento - ‬1 min walk
  • ‪Terraza Quintal - ‬2 min walk

About this property

El Sueño Hotel & Spa

Adults-only hotel with 2 restaurants and a full-service spa
Guests staying at El Sueño Hotel & Spa enjoy access to a full-service spa, an indoor pool, and a rooftop terrace. Free valet and self parking are available—or if you're not driving, take the shuttle from the hotel to the airport (available 24 hours) for MXN 480 per vehicle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this adults-only hotel include free WiFi in public areas, a meeting room, and a library.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Minibars, free newspapers, and safes are also available.
Recreational amenities at the hotel include an indoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 350 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Tentacion
  • Salon Frenesi

Things to do

  • Full-service spa
  • Indoor pool
  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 700
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: MXN 700

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 350 per pet, per night
  • 1 total (33 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 1000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 480 per vehicle
  • Pet fee: MXN 350 per pet, per night
  • Early check-in fee: MXN 700 (subject to availability)
  • Late check-out fee: MXN 700 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

El Sueno Hotel
El Sueño Hotel
El Sueño Hotel Puebla
El Sueño Puebla
El Sueño Hotel & Spa Hotel
El Sueño Hotel & Spa Puebla
El Sueño Hotel & Spa Hotel Puebla

Frequently asked questions

Are free cancellation options available at El Sueño Hotel & Spa?

El Sueño Hotel & Spa provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of El Sueño Hotel & Spa?

This hotel is situated in Puebla Historic Center, just steps from Amparo Museum and Palafoxiana Library, and within a short walk of Zócalo de Puebla. You'll also find Angelopolis Commercial Center and Cuauhtemoc Stadium within a short drive.

Will I be able to park at El Sueño Hotel & Spa?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at El Sueño Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, detox wraps, and aromatherapy.

Does El Sueño Hotel & Spa feature a casino at the property?

No, El Sueño Hotel & Spa doesn't have a casino.

Is there an indoor pool at El Sueño Hotel & Spa?

Yes, this hotel has an indoor pool.

Is El Sueño Hotel & Spa a good place to stay for couples?

This adults-only hotel offers plenty of amenities for couples including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at El Sueño Hotel & Spa?

Yes, this hotel has a spa tub.

Does El Sueño Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, El Sueño Hotel & Spa has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does El Sueño Hotel & Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at El Sueño Hotel & Spa for a fee of MXN 350 per pet, per night.

Are there connecting rooms at El Sueño Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to El Sueño Hotel & Spa?

The closest major airport to El Sueño Hotel & Spa is Puebla Intl. Airport (PBC), which is 22.6 mi away (43 minutes by car).

Can I book a room with a balcony at El Sueño Hotel & Spa?

Yes, some guestrooms at El Sueño Hotel & Spa offer a balcony.

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