Well the room was spotty for cleanliness. The part I’m most concerned with was the fire alarm going off. Some kids across the hall had pulled it. They were not kicked out. And I was not compensated for the rooms. Despite the alarm going off 3 more times after the original pull.
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There was dirty socks on the floor from previous people that were staying in the room. The lights didn’t work. The first room they asked me to check into the door was open the bed wasn’t even made and the keys took several tries to actually work.
Parking is convenient. Room was clean spacious. Quiet. I would recommend staying here. Price was reasonable.
Great Value for the price! Located near the heart of Prescott Valley with a secluded feel.
Staff not very friendly. Went to tell them in the morning our coffee machine wasn’t working. No one would come to the desk. Also don’t expect a receipt when you try to turn in your keys. They won’t come to p the desk for that either.
The staff was very helpful and responsive. Our room was clean and comfortable. The free breakfast would have been better if there were a protein source
Beds always good Pillows are ver nice and room is clean
Beds are comfortable but the room was dirty and smelled like cat pee. They were really nice and switched rooms for us but they shouldn’t be renting out the cat pee room until they get it professionally shampooed.
We arrived to a non smoking room but hall was smelly, we had a coffee machine but no bottle water, the second day we had no cups or regular coffee, they did not replenish supplies, poor lightning (lamp had no light bulb) also we had to ask for towels on our second day, moving toilet sit, 2 rolls of toilet paper almost gone but one new roll was near by. This place is not the best, the name should be changed. We did not have breakfast because we did not want to have another bad experience. I thing rates should be lower.
Room was clean and staffing are nice. But, the bed and pillow was super hard. Next time, I'll bring my own pillow
My wife, son, and I came up to Prescott Valley to watch the NAZ Suns in the NBA G League. The room was for 1 night and we were comfortable and felt welcomed. It was your basic room with a fun indoor pool and a good breakfast.
Room had an unpleasant smell, the bed cover had a stain by the foot of the bed, the shower sprayed water from where the hose connected to the head, the breakfast was a joke they didn't have milk for the coffee or to drink. Lucky that I had some milk in my room.
When we checked in the first thing that you notice is a lobby that is covered in laundry. Every couch and chair was covered in towels (awaiting to be folded?) When we checked in the staff did not seem knowledgeable or competent, and were not friendly. They struggled with the computer and made us wait. The room was relatively clean. It was vacuumed and the bathroom was very clean, BUT the curtains were covered in dust. The bed was hard and uncomfortable. It felt like there was a piece of wood across the bed in one spot as it was hard and unmoving. The pillows were dreadful.
Americas Best Value Inn Prescott Valley is located within a mile (2 km) of Tim's Toyota Center and Prescott Valley Town Center. This 50-room hotel has an indoor pool, free in-room WiFi, and free self parking.
Savor a meal from the comfort of your room with room service.
Americas Best Value Inn Prescott Valley's 50 rooms are soundproofed and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 27-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include free long-distance calls, free local calls, and ironing boards.
Guests of Americas Best Value Inn Prescott Valley enjoy an indoor pool, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a kids' club, coffee/tea in a common area, and express check-in.
Well the room was spotty for cleanliness. The part I’m most concerned with was the fire alarm going off. Some kids across the hall had pulled it. They were not kicked out. And I was not compensated for the rooms. Despite the alarm going off 3 more times after the original pull.
Dear Guest, Thank you for your stay. We regret all the mess and our apologies. We shall check and take corrective steps to avoid such things in future. Shall appreciate your understanding. Sincerely, Hotel Manager
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
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Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
There was dirty socks on the floor from previous people that were staying in the room. The lights didn’t work. The first room they asked me to check into the door was open the bed wasn’t even made and the keys took several tries to actually work.
Dear Mr David Fransdal, We were trying to check in as early as possible than the regular check in time is 3:00p.m. As you arrived around 2:00p.m. should maturity will help some time understand the criteria of the operation, the original room we had reserved for you should be ready by 3:00 p.m. Anyway we found no socks and little smartness may make understanding about how to use key. Anyway this reply is, as a guideline to our other most valuable guests. You have a nice day
Parking is convenient. Room was clean spacious. Quiet. I would recommend staying here. Price was reasonable.
Thank you for time to write about this establishment. the side you mentioned will addressed ASAP we look forward to see you when you will be in this area.
Great Value for the price! Located near the heart of Prescott Valley with a secluded feel.
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager