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Recent guest reviews

Checking in after 7 pm and room wasn’t available due to …staffing shortage? Went to dinner and they were ready upon return at 9 pm.

Clean quiet

The staff was very accommodating and friendly.

Check in and check out was great. Our thermostat wasn’t working so it got super hot in the middle of the night. The lotion wasn’t replaced and when I brought it to the attention of the agent working the desk, all I got was “Okay”. No apology, nothing.

Nice hotel, large rooms, friendly staff.

Very modern and clean. Bathroom was a bit small but overall very pleased with my room.

Very nice room. Condition of hotel and rooms was very clean and updated. Improvement could be made on the comfort of the bed as well as the fairly noisy AC/Heating unit.

It was great! Recommend it! Friendly people! Comfortable beds!

I was not happy with my recent visit. When we checked in, the front desk employee had a mask on and it had “Essential AF” printed on it. Its really disturbing when my 10 years old son asked what “AF” meant. I totally understand that our rooms will not be cleaned during these COVID times but it was not expressedly stated at the beginning of the stay. Other than that, the hotel was clean.

Great experience. The room was awesome. The refrigerator wasn’t plugged in but that was easy to fix.

It's a centrally located property that my wife and I chose as a 24th Anniversary getaway location.

I’am not happy with the bedroom that I paid for one night. The room was so cold the heater was not working at all. I call the front desk and the guy told me that I was going to get a credit for the problem that I had in the room with no heater. Next day I turned in the key at the front desk and I only got back $15 dollars back. That was like a slap in my face with $15 dollars only. I was told to call the manager on Monday 3/2/20. If don’t get a good credit back I will never stay there again in my life. I deserve a good customer service because I’m paying With my own money to stay there. I’m very upset with this kind of service we got!!!!!!!!

It was a nice small and quiet hotel. Rooms were updated and cute. I would definitely come back to book a room.

Fitness center needed water fountain repaired and hand sanitizer replenished.

The lady that checked us in, made us feel like we were home. This was the second hotel for the day after we had a bad experience with the first one. She went above and beyond when helping us.

Ne Ray Cir Hillsboro OR

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Fitness center

Holiday Inn Express Portland West/Hillsboro, an IHG Hotel is located within a few miles (5 km) of Hillsboro Stadium and Topgolf. This hotel has 86 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 9:00 AM.


Rooms

All 86 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

At Holiday Inn Express Portland West/Hillsboro, an IHG Hotel, guests have access to a gym, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed (Leisure)

1 King Bed | Sleeps 3

Standard Room, 1 King Bed, Accessible (Mobility Accessible, Bathtub)

1 King Bed | Sleeps 3

Standard Room, 1 King Bed, Accessible (Mobility Accessible, Roll-in Shower)

1 King Bed | Sleeps 3

Standard Room, 2 Queen Beds, Accessible (Mobility Accessible, Bathtub)

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Portland West/Hillsboro, an IHG Hotel

Everyone (16) Couples (17) Business (1) Family (12) Other (2)
5
Friends

Checking in after 7 pm and room wasn’t available due to …staffing shortage? Went to dinner and they were ready upon return at 9 pm.

By on Sep 11, 2021

Review comment responded on Sep 12, 2021

I am so sorry that our staffing shortages affected your check in at a time where you should have normally been able to check in with no delay. I appreciate your understanding of the situation and your patience in returning after dinner. We are doing our best to hire up so that we can have rooms available by our stated check in time of 3pm. So we hope this issue will not continue for long.

5
Partner Couples

Clean quiet

By on Sep 4, 2021

5
Business Business

The staff was very accommodating and friendly.

By on Aug 20, 2021

Review comment responded on Aug 20, 2021

Thank you for staying with us!

2
Family

Check in and check out was great. Our thermostat wasn’t working so it got super hot in the middle of the night. The lotion wasn’t replaced and when I brought it to the attention of the agent working the desk, all I got was “Okay”. No apology, nothing.

By on Jun 14, 2021

Review comment responded on Jun 17, 2021

Thanks for staying with us. We appreciate your feedback!

4
Business Business

Nice hotel, large rooms, friendly staff.

By on Jun 3, 2021

Review comment responded on Jun 4, 2021

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

Very modern and clean. Bathroom was a bit small but overall very pleased with my room.

By on May 24, 2021

Review comment responded on May 25, 2021

Thanks for staying with us. We appreciate your feedback!

4
Partner Couples

Very nice room. Condition of hotel and rooms was very clean and updated. Improvement could be made on the comfort of the bed as well as the fairly noisy AC/Heating unit.

By on Mar 2, 2021

Review comment responded on Mar 5, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family with small children Family

It was great! Recommend it! Friendly people! Comfortable beds!

By on Feb 22, 2021

Review comment responded on Feb 26, 2021

Thank you for staying at Holiday Inn Express Portland West/Hillsboro. We appreciate the opportunity to serve you at this most challenging time.

5
Everyone

By on Jan 22, 2021

Review comment responded on Feb 5, 2021

Thanks for staying with us. We appreciate your feedback!

3
Family

I was not happy with my recent visit. When we checked in, the front desk employee had a mask on and it had “Essential AF” printed on it. Its really disturbing when my 10 years old son asked what “AF” meant. I totally understand that our rooms will not be cleaned during these COVID times but it was not expressedly stated at the beginning of the stay. Other than that, the hotel was clean.

By , from Renton on Aug 26, 2020

Review comment responded on Aug 27, 2020

Thank you for your feedback. We will be addressing your concerns.

Holiday Inn Express Portland West/Hillsboro, an IHG Hotel

5900 Ne Ray Cir, Hillsboro, OR 97124
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