Best Western Plus Portland Airport Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Portland Airport Hotel & Suites

Lobby sitting area
Creator video
Free daily continental breakfast
Electric vehicle charging station
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
11938 NE Airport Way, Portland, OR, 97220
  • Place, Windy's Corner
    ‪2 min walk‬
  • Place, Copper Mountain Property
    ‪12 min walk‬
  • Place, Cascade Station
    ‪1 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Queen Suite

  • Sleeps 2

King Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Accessible King Room with Bathtub

  • Sleeps 2

Accessible King Room with Roll in Shower

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Accessible Two Queen Room

  • Sleeps 4

Business King Suite

  • Sleeps 2

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About the neighborhood

Portland

Located in Northeast Portland within 2 miles (3 km) of Cascade Station, Best Western Plus Portland Airport Hotel & Suites is within a few miles (5 km) of The Grotto. This 78-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Windy's Corner - 2 min walk - 0.1 miles
  • Copper Mountain Property - 12 min walk - 0.7 miles
  • Cascade Station - 1 min drive - 0.7 miles
  • Oregon Convention Center - 13 min drive - 9.8 miles
  • Moda Center - 13 min drive - 10.9 miles

Getting around

  • Parkrose-Sumner Transit Center - 4 min drive
  • Vancouver Station - 15 min drive
  • Portland International Airport (PDX) - 10 min drive

Restaurants

  • ‪Costco Food Court - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪7-Eleven - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Dutch Bros Coffee - ‬11 min walk

About this property

Best Western Plus Portland Airport Hotel & Suites

Guests of Best Western Plus Portland Airport Hotel & Suites enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and 43-inch TVs with cable channels. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1995
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Holiday Inn Express Hotel Portland Airport
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Portland Airport Holiday Inn Express
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Best Western Plus Portland Airport Hotel
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Frequently asked questions

What's there to see around Best Western Plus Portland Airport Hotel & Suites?

This hotel is situated in Northeast Portland, close to Cascade Station, Lloyd Center, and The Grotto. Glendoveer Golf Course is also within a driving distance of 4.4 mi.

How much does it cost to stay at Best Western Plus Portland Airport Hotel & Suites?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Portland Airport Hotel & Suites on May 17, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Portland Airport Hotel & Suites?

Yes, self parking is offered for free at the hotel. Though parking is limited parking spaces, an electric car charging station and wheelchair-accessible parking are also available. You'll find a max of 1 space per unit.

Does Best Western Plus Portland Airport Hotel & Suites have a casino?

No, Best Western Plus Portland Airport Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Portland Airport Hotel & Suites?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Plus Portland Airport Hotel & Suites?

Couples staying at this hotel will appreciate amenities like a free daily breakfast and a 24-hour gym plus some guestrooms include free WiFi.

Does Best Western Plus Portland Airport Hotel & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Portland Airport Hotel & Suites have a restaurant with a breakfast menu?

Best Western Plus Portland Airport Hotel & Suites offers free continental breakfast each morning though there is no restaurant.

Will Best Western Plus Portland Airport Hotel & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Portland Airport Hotel & Suites though service animals are welcome.

Does Best Western Plus Portland Airport Hotel & Suites have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Portland Airport Hotel & Suites?

The closest major airport to Best Western Plus Portland Airport Hotel & Suites is Portland International Airport (PDX), which is 3.1 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Best Western Plus Portland Airport Hotel & Suites?

No, there aren't any guestrooms with balconies at Best Western Plus Portland Airport Hotel & Suites.

Best Western Plus Portland Airport Hotel & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathon

Liked: Cleanliness, property conditions & facilities
Staff clean room quiet
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Had a great stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Robelio Salvador

Liked: Cleanliness, amenities, property conditions & facilities
Good rooms
Stayed 3 nights in Jan 2026

10/10 Excellent

Jenny

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Woman at the front desk was very pleasant and helpful. Enjoyed talking with her.
Stayed 1 night in Jan 2026

10/10 Excellent

Cyndi

Liked: Cleanliness, amenities, property conditions & facilities
Check in was smooth and friendly. Room clean and comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Edward K

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy late checkin
Stayed 1 night in Jan 2026

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff who checked us in was amazing. Very friendly and willing to help even though it was late at night
Stayed 1 night in Jan 2026

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Staff helped us find a way to inflate tire on our rental. Great people and clean facility.
Stayed 1 night in Jan 2026

6/10 Okay

racquel

Stayed 1 night in Dec 2025

8/10 Good

iswarya

Stayed 2 nights in Dec 2025

10/10 Excellent

Daria

Stayed 2 nights in Dec 2025

10/10 Excellent

Yin-Chun

Liked: Cleanliness, staff & service, amenities
Staff is courteous and friendly
Stayed 1 night in Dec 2025

8/10 Good

Shiuhung

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staffs. Good location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Hadi

Stayed 1 night in Nov 2025

8/10 Good

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved having an espresso machine in the lobby for a quick, free energy boost after a long trip and at breakfast daily. It's nesr the entry so it's available 24 hrs a day - which is perfect if you need to catch their shuttle for an early flight.
Stayed 3 nights in Jul 2025

8/10 Good

Liv

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very warm, welcoming and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Oct 2025

2/10 Terrible

Estella

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
will not stay there aging, terrible overall, Truck window got smashed and laptop stolen, parked right by front door. When approached Manager about the issue, she was rude and completely unapproachable. Do a lot of travel for Business, but will never stay here again. Definitely do not recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Katrina, Kodiak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights and we had a great time. Breakfast was delicious. The room was comfortable and clean. Shower had good water pressure. We watched our favorite shows on the smart tv. Staff were all super friendly and helpful. We took the shuttle to the airport and she drove us safely and on time. Overall, this hotel is a fantastic value and a safe and comfortable place to stay near the airport.
Stayed 1 night in Oct 2025

4/10 Poor

Chelsea

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Black mold in shower and the whole room reeked of cigarette smoke. It was about average in terms of cleanliness overall but the smell of the cigarettes just overwhelmed everything. Room is dated and nothing special. Won’t stay again.
Stayed 2 nights in Oct 2025

4/10 Poor

Autumn

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very friendly but there were some pretty major facility issues that means we should not have charged for our stay. Our fridge didn't work and we had to throw most of our groceries away after the first night(about$30 worth). We told the front desk and they said they'd replace it or fix it. Same broken fridge when we came back the second night with food/drinks we needed kept cool (another $20). On top of that, the water was turned off for party of the day and even 6 we went to shower that night, the tub turned brown. Two really major issues that matter more than almost anything else besides a clean bed were non-existent for our stay and yet we still had to pay the bill. That's not right.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 4 nights in Oct 2025

10/10 Excellent

Liliana

Stayed 1 night in Oct 2025