The Ambassador room was large, 13 ft ceilings, gorgeous bath and shower. Quick walk to the water or to local restaurants. Beautiful breakfast room and food. Gated parking across the street. Wonderful staff who take you to your room and help with luggage. I would stay there again and for more nights. ...
Our stay in Neath was comfortable and pleasant. Rooms were good size and clean. Staff was very helpful. Breakfast was good morning. Also, we appreciated the help the staff provided whenever we had questions or needs.
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Staff in general professional but generally rarely smiling and generally cold. However Sarah the front desk manager did her best to straighten out our booking.
Pleasant, nice setting, convenient good golf. Good food, but restaurant/bar experience is disappointing.
From the airport it was very confusing how to call up a shuttle. I tried calling and couldn't get service..so we ended up walking. Not a difficult walk but depending on luggage could be a nightmare. Confirm before you go with hotel about getting a shuttle and how! The airport employees told us there was no shuttle..Other than that it is very convenient to the airport. I would stay again. Also, I asked how early do we really need to get to airport for a 7am flight on a monday morning..I was told 2hrs ahead. Really there is nobody there...We could have easily arrived an hour before and that would have been plenty of time.I's a very small airport. Lessons learned.
Beautiful looking hotel. Location is good. Close to Cardiff and main roads to visit other areas. Restuarant and bar are very nice. Rooms are ok but beds are small with no AC.