Vale Resort

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Vale Resort

Exterior
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Air conditioning

Explore the area

Map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • The Royal Mint Experience
    ‪9 min drive‬
  • St. Fagans National Museum of History
    ‪12 min drive‬
  • Principality Stadium
    ‪19 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪20 min drive‬

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Room options

Standard Twin Room, 2 Twin Beds

  • 215 sq ft
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • 215 sq ft
  • Resort view
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 344 sq ft
  • Golf view
  • Sleeps 2
  • 1 Double Bed

Hensol Castle Bedroom

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Pontyclun

Located 2.2 mi (3.5 km) from Llantrisant Castle, Vale Resort is within a 15-minute drive of The Royal Mint Experience. This 143-room, 4-star hotel has a golf course, a full-service spa, and 2 restaurants.

What's nearby

  • The Royal Mint Experience - 9 min drive - 5.9 miles
  • St. Fagans National Museum of History - 12 min drive - 7.2 miles
  • Principality Stadium - 19 min drive - 13.0 miles
  • Cardiff Castle - 19 min drive - 12.8 miles
  • Barry Island Beach - 21 min drive - 10.7 miles

Getting around

  • Pontyclun Station - 9 min drive
  • Cardiff International Airport (CWL) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪The Fox and Hounds - ‬12 min drive
  • ‪The Pipeworks Bar - ‬8 min drive
  • ‪The Boars Head - ‬9 min drive
  • ‪Miskin Arms - ‬5 min drive

About this property

Vale Resort

Family-friendly hotel with 2 restaurants and a full-service spa
Guests of Vale Resort have access to a golf course, a full-service spa, and an indoor pool. If you drive, put free valet parking to good use. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and outdoor tennis courts.
Guests can expect 32-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and ironing boards are also available.
Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Welsh

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Frequently asked questions

Is a free cancellation option available at Vale Resort?

Vale Resort provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do around Vale Resort?

This hotel is located in Pontyclun, close to The Royal Mint Experience, St. Fagans National Museum of History, and Castell Coch. You'll also find Llantrisant Castle and Creigiau Golf Course within a short drive.

Will I be able to park at Vale Resort?

Yes, valet parking is offered for free at the hotel.

Is a spa located at Vale Resort?

Vale Spa is the hotel's spa and services include body scrubs, facials, massages, and mani/pedis.

Does Vale Resort have a casino at the property?

No, Vale Resort doesn't have a casino.

Is there an indoor pool at Vale Resort?

Yes, this hotel has an indoor pool along with a hot tub.

Is Vale Resort good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 3 bars, and 2 restaurants.

Does Vale Resort have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Vale Resort feature a restaurant that includes a breakfast menu?

Yes, Vale Resort has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Vale Resort allow pets to stay free of charge?

No, pets aren't allowed at Vale Resort.

Does Vale Resort have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Vale Resort?

The closest major airport to Vale Resort is Cardiff International Airport (CWL), which is 15 mi away (23 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 29.9 mi away.

Are there rooms with balconies at Vale Resort?

No, there aren't any guestrooms with balconies at Vale Resort.

Does Vale Resort host weddings?

There are wedding services available at Vale Resort if that's in your vacation plans.

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 916 reviews
Rating 8 - Good. 255 out of 916 reviews
Rating 6 - Okay. 87 out of 916 reviews
Rating 4 - Poor. 34 out of 916 reviews
Rating 2 - Terrible. 20 out of 916 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic last minute night away

Room was a little more dated than others we've stayed in at this hotel but still totally spotless and even though it was a standard double the bed was enormous. Staff were pleasant as always and the food superb fabulous stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lady Yvonne, Glasgow

Liked: Cleanliness, amenities, property conditions & facilities
Reasonable breakfast with usual selection of cooked options. One small comment about the need to ask for coffee/tea …. an individual pot or press would have been appreciated. Restaurant took over an hour to serve pasta dish but management refunded when I decided to abandon waiting. Good sports facilities. Quiet environment. Parking onsite and free WiFi was a plus. Generally a positive stay in a nice convenient location.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Peaceful and quiet
Stayed 2 nights in Nov 2024

6/10 Okay

Kristian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor

Our room was hour and half late for check in, I had paid extra for chocolates and wine package which wasn’t in the room. Was told to wait in the bar and they would come to find us, they didn’t. And had to find out the room was actually ready at 4pm but nobody told us
Stayed 1 night in Feb 2025

8/10 Good

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Dale

Stayed 1 night in Jan 2025

8/10 Good

caroline

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 1 night in Jan 2025

10/10 Excellent

neil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Garry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a relaxed stay

A lovely hotel, the room was beautiful, very spacious. Spa excellent. The only negative was the bar meal, the service was not the best and errors made during order process. Otherwise a lovely stay, would recommend
Stayed 1 night in Dec 2024

10/10 Excellent

noreen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love stay. Clean room, comfy bed and great food.
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, at a reasonable cost. Nice large room, loads of free parking, excellent gym facilities and nice food. Would happily stay again if I'm in the area.
Stayed 1 night in Dec 2024

6/10 Okay

Nigel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Incident needs resolving

I have requested the manager to contact me regarding an incident I experienced at the venue. They have my details and I am still waiting. Can you get them to call me please ?
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Business traveler

Very nice hotel

Very nice hotel , gym and all facilities of a good standard.
Stayed 1 night in Dec 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A big success for a sole guest with a scooter.

My stay was excellent, from start to finish my customer service was first class. From the night porter checking me in to the receptionist taking my bag back to the car nothing was too much trouble. The service was so genuine I didn’t feel I needed to ask for anything the staff offered. From making my breakfast late because I had a flat tyre on my mobility scooter and couldn’t get to the restaurant, to calling the greenkeeper who looks after the golf buggies to try and fix the scooter tyre, to helping me get in it back in the car. My room was changed to ground floor, the porter found me a doorstop so I could drive in and out of the room. Little things to some people, a huge help to someone like me. The only down side of my day was the fact the pool area was closed for renovation. The price was not reduced and I didn’t see that until I had booked. I book the vale because of the leisure facilities. When I saw it was closed I didn’t arrive that afternoon but left it until late evening. Hopefully I can get a pass to come in for a day when it’s open again. I was glad I did come late as the South African night porter was exceptionally helpful and we chatted about rugby. It felt like the staff there were a happy family and as a guest I was one of the cousins. I am glad I went back to staying at the Vale. Well done team Vale.
Nov 23
Dinner
Stayed 1 night in Nov 2024