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Mantra Heritage

4.0 star property

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Photo gallery for Mantra Heritage

Outdoor pool
Miscellaneous
Room, 1 Bedroom (Swim Out) | View from room
Miscellaneous
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
16 Warner Street, Port Douglas, QLD, 4877
  • Place, Macrossan Street
    ‪1 min walk‬
  • Place, Port Village Shopping Centre
    ‪5 min walk‬
  • Place, Crystalbrook Superyacht Marina
    ‪5 min walk‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, 1 Bedroom (Swim Out)

Room, 1 Bedroom (Swim Out) | View from room

Room, 1 Bedroom (Swim Out)

  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, 2 Bedrooms (Dual Key)

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Room, 2 Bedrooms (Dual Key)

  • 1163 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room, 2 Bedrooms (Dual Key, Swim Out)

Room, 2 Bedrooms (Dual Key, Swim Out) | Private kitchen | Fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils

Room, 2 Bedrooms (Dual Key, Swim Out)

  • 1163 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Bedrooms

  • 1163 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Room (Hotel)

Room (Hotel) | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Room (Hotel)

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Port Douglas

Mantra Heritage places you next to Macrossan Street and Port Village Shopping Centre. This 39-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Macrossan Street - 1 min walk - 0.1 miles
  • Port Village Shopping Centre - 5 min walk - 0.3 miles
  • Sugar Wharf - 5 min walk - 0.3 miles
  • Crystalbrook Superyacht Marina - 5 min walk - 0.3 miles
  • Four Mile Beach - 11 min walk - 0.6 miles

Getting around

  • Cairns Intl. Airport (CNS) - 65 min drive

Restaurants

  • ‪Tin Shed - ‬4 min walk
  • ‪Jungle Fowl - ‬3 min walk
  • ‪Nectar Port Douglas - ‬6 min walk
  • ‪N17 burger co - ‬4 min walk
  • ‪Cafe Fresq - ‬2 min walk

About this property

Mantra Heritage

At Mantra Heritage, guests have access to an outdoor pool, free WiFi in public areas, and a hot tub. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for AUD 45 per person one-way. Front-desk staff can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities, barbecue grills, and a garden.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and coffee makers are other standard amenities. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site.

Similar properties

Exterior
Mantra Aqueous on Port
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 694 reviews
$141 nightly
The price is $141
Mar 31 - Apr 1
Total with taxes and fees
Mantra Aqueous on Port

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • Elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 9 2026 to March 3 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 40.0 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200.00

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: AUD 45 per person (one-way)
  • Airport shuttle fee per child: AUD 22.95 (one-way), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Hotel Port Douglas
Mantra Heritage Port Douglas
Mantra Heritage Port Douglas Hotel Port Douglas
Port Douglas Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Port Douglas
Mantra Heritage Hotel Port Douglas

Frequently asked questions

Is a free cancellation option available at Mantra Heritage?

Mantra Heritage offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do near Mantra Heritage?

This hotel is located in Port Douglas, just steps from Macrossan Street and St Mary's by the Sea Chapel, and within a short walk of Port Village Shopping Centre. You'll also find Rex Smeal Park and Crystalbrook Superyacht Marina less than a mile away.

Will I be able to park at Mantra Heritage?

Yes, self parking is offered for free at the hotel.

Does Mantra Heritage feature a casino?

No, Mantra Heritage doesn't have a casino.

Is there an indoor pool at Mantra Heritage?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Mantra Heritage?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include kitchenettes and pool views.

Are there hot tubs at Mantra Heritage?

Yes, this hotel has a spa tub.

Does Mantra Heritage have a restaurant with a breakfast menu?

No, Mantra Heritage doesn't have a restaurant that serves breakfast.

Will Mantra Heritage allow pets to stay for free?

No, pets aren't allowed at Mantra Heritage.

Are there connecting rooms at Mantra Heritage?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Mantra Heritage?

Yes, every guestroom at Mantra Heritage comes with a balcony with some featuring pool views.

Mantra Heritage Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 159 out of 385 reviews
Rating 8 - Good. 140 out of 385 reviews
Rating 6 - Okay. 53 out of 385 reviews
Rating 4 - Poor. 28 out of 385 reviews
Rating 2 - Terrible. 5 out of 385 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness
Loved the swim out room
Stayed 5 nights in Nov 2025

2/10 Terrible

Phoebe

Stayed 4 nights in Nov 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness
It’s hard to get out of the pool without ladders to the balcony
Stayed 2 nights in Nov 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities
The rooms do need a little tlc but were clean and the service from the staff was excellent. We had a couple of issues during our stay and they were very helpful in resolving them. Would happily stay there again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hernan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and friendly staff great weekend away thank you
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucy, Prahran

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
All facilities and room where clean. Staff were very accomodating and helpful
Stayed 5 nights in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A favourite place for us to stay in Cairns. Location is perfect as can walk Main Street. Lots of eating and shopping options. Perfect if you want to walk everywhere.
Stayed 7 nights in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Good value, and location of hotel excellent. Room, pool and hotel in general in need of some love, maintenance and renovation.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, beautiful relaxing pool area, staff were fantastic and accommodating and location couldn't be more convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. Nice spacious room, beautiful pool and great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian, Bonbeach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for us; the location is the best, as there's no need to drive to the shops since it is in the middle of town. The pool areas are excellent. We will come back again in the future.
Stayed 2 nights in Sep 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the village surrounded by shops and restaurants, and a short walk to the marina and 4 mile beach. The pools at the complex were fab too.
Stayed 4 nights in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Leanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable room with good access to the pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Bruce Edward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location at the centre of Port Douglas. And the pools.
Stayed 7 nights in Jul 2025

10/10 Excellent

David

The room was spacious, well equipped and very comfortable. The staff at reception were friendly and polite.
Stayed 4 nights in Jul 2025

6/10 Okay

Armando

Traveled with partner
Liked: Amenities
Never Staying Here Again Giving 3 stars only because the bed and pillows were decent — but the rest was a mess. I asked staff if I could heat the room and they told me it was possible — but later I found out the system only cools, no heating at all. When I called guest services for help, they told me to “just play with it” or search online. We were cold and sick, so I requested blankets — but after 5 PM, all requests cost $25 because there’s no staff on-site. That’s outrageous. I ended finding them by myself the staff does not even know them have them. The elevator doesn’t reach all floors, so I had to carry heavy luggage up stairs. None of this is disclosed on their site, nor the fact that there’s no support after hours. For the price we paid (not cheap!), there was:    •   No cleaning for 3 days    •   No extra towels    •   Loud music at night    •   Dirty carpets Eddie at reception was helpful, but the woman at guest services was careless and unhelpful. Never staying here again. This place charges hotel prices with zero service.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at Mantra Heritage on a number of occasions and will continue to return , staff are warm and friendly and it is so conveniently located
Stayed 7 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 1 night in May 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a very handy location. A walk to everywhere, like the shops, the Marina, resturants.
Stayed 4 nights in May 2025

8/10 Good

MAXWELL

Liked: Cleanliness, staff & service, room comfort

Week in the tropics!!

In Port Douglas for a family wedding, could not have found a more convenient location, whether it was for a run, a walk to the marina, local football ground, just perfect!!!
Stayed 7 nights in May 2025