Sheraton Grand Mirage Resort, Port Douglas

Property class: 5 and above

Choose dates to view prices

Photo gallery for Sheraton Grand Mirage Resort, Port Douglas

An aerial view of a resort with multiple swimming pools, a beachfront, and lush greenery.
An aerial view of a resort with a beach, a turquoise pool, and lush greenery.
A wooden pathway leading to a beach, surrounded by palm trees and tropical vegetation.
A resort with a pool, palm trees, and a building with a sign reading "HARRISONS".
A three-tiered dessert stand with various pastries and sandwiches, two glasses of champagne, a blue teapot, and cups on a table with a view of a pool and palm trees.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Port Douglas Road, Port Douglas, QLD, 4877
  • Place, Four Mile Beach
    ‪3 min drive‬
  • Place, Macrossan Street
    ‪4 min drive‬
  • Place, Crystalbrook Superyacht Marina
    ‪4 min drive‬

Room options

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Lagoon view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lagoon View

9.0 out of 10
Wonderful
(20 reviews)
  • Lagoon view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

9.6 out of 10
Exceptional
(9 reviews)
  • Lagoon view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(30 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Garden View

8.4 out of 10
Very good
(32 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Lagoon View

9.0 out of 10
Wonderful
(6 reviews)
  • Lagoon view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio, 2 Double Beds, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Lagoon view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)
  • Lagoon view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Lagoon View

  • Lagoon view
  • 1636 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Port Douglas

Four Mile Beach is within 2 miles (3 km) of Sheraton Grand Mirage Resort, Port Douglas while other popular attractions such as Crystalbrook Superyacht Marina are within 3 miles (5 km). This 295-room, 5-star hotel has 12 outdoor pools along with a golf course and a full-service spa.

What's nearby

  • Four Mile Beach - 3 min drive - 1.8 miles
  • Four Mile Beach Park - 4 min drive - 2.0 miles
  • Macrossan Street - 4 min drive - 2.2 miles
  • Wildlife Habitat - 4 min drive - 2.7 miles
  • Crystalbrook Superyacht Marina - 4 min drive - 2.4 miles

Getting around

  • Cairns Intl. Airport (CNS) - 64 min drive

Restaurants

  • ‪Feast - ‬1 min walk
  • ‪Lobby Café - ‬1 min walk
  • ‪Daintree Lounge - ‬1 min walk
  • ‪Zinc Port Douglas - ‬4 min drive
  • ‪Rattle n' Hum - ‬5 min drive

About this property

Sheraton Grand Mirage Resort, Port Douglas

Sheraton Grand Mirage Resort, Port Douglas features a golf course, a full-service spa, and 12 outdoor pools. Onsite parking is available, both free self and paid valet parking (AUD 20.00 per day)—also useful is an airport shuttle at scheduled times for AUD 56.00 per person one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a conference center.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Guests can play rounds at the 18-hole golf course. 12 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:30 AM to midnight at scheduled times
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (AUD 20 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 48 for adults and AUD 24 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Daintree Bar & Lounge
  • Feast Restaurant & Bar
  • Harrisons Restaurant
  • Lagoon House
  • Palms Lobby Cafe

Things to do

  • 12 outdoor pools
  • 18-hole golf course
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Outdoor pool (guest access)
  • Pro golf shop
  • Shopping
  • TV in common areas

Family friendly

  • 12 outdoor pools
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (12,917 square feet of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 85.0 per night
  • Cribs/infant beds are available for AUD 25.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 48.00 for adults and AUD 24.00 for children
  • Airport shuttle fee: AUD 56.00 per person (one-way)
  • Airport shuttle fee per child: AUD 28.00 (one-way), (from 4 to 11 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 85.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Mirage Port Douglas
Mirage Sheraton Port Douglas
Port Douglas Mirage Sheraton
Port Douglas Sheraton
Port Douglas Sheraton Mirage
Sheraton Mirage
Sheraton Mirage Hotel Port Douglas
Sheraton Mirage Port Douglas
Sheraton Port Douglas
Sheraton Port Douglas Mirage
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Grand Mirage Port Douglas
Sheraton Mirage Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort
Sheraton Grand Mirage
Sheraton Mirage Port Douglas Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort, Port Douglas Hotel
Sheraton Grand Mirage Resort, Port Douglas Port Douglas

Frequently asked questions

Is a free cancellation option available at Sheraton Grand Mirage Resort, Port Douglas?

Sheraton Grand Mirage Resort, Port Douglas offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Grand Mirage Resort, Port Douglas?

As of Nov 11, 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Mirage Resort, Port Douglas on Dec 11, 2026 start from $267, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Sheraton Grand Mirage Resort, Port Douglas?

This hotel is located in Port Douglas, close to Four Mile Beach, Four Mile Beach Park, and Crystalbrook Superyacht Marina. You'll also find Macrossan Street and Wildlife Habitat within a short drive.

Is parking available on site at Sheraton Grand Mirage Resort, Port Douglas?

Yes, self parking is offered for free at the hotel. Valet parking is available for AUD 20 per day. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Is there a spa at Sheraton Grand Mirage Resort, Port Douglas?

There is a full-service spa available for guests to enjoy and services include massages.

Are there luxury amenities available at Sheraton Grand Mirage Resort, Port Douglas?

Yes, guests can indulge in luxuries such as 12 outdoor pools, a poolside restaurant, and a swim-up bar at this hotel.

Does Sheraton Grand Mirage Resort, Port Douglas include a casino?

No, Sheraton Grand Mirage Resort, Port Douglas doesn't have a casino.

Is there an indoor pool at Sheraton Grand Mirage Resort, Port Douglas?

No, this hotel doesn't have an indoor pool; however, there are 12 outdoor pools.

What amenities will couples enjoy at Sheraton Grand Mirage Resort, Port Douglas?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, 12 outdoor pools, and a swim-up bar.

Does Sheraton Grand Mirage Resort, Port Douglas have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Grand Mirage Resort, Port Douglas have a restaurant with a breakfast menu?

Yes, Sheraton Grand Mirage Resort, Port Douglas has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Sheraton Grand Mirage Resort, Port Douglas allow pets to stay free of charge?

No, pets aren't allowed at Sheraton Grand Mirage Resort, Port Douglas though service animals are welcome.

Does Sheraton Grand Mirage Resort, Port Douglas have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Sheraton Grand Mirage Resort, Port Douglas?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lagoon and garden views.

Does Sheraton Grand Mirage Resort, Port Douglas host weddings?

Take advantage of the wedding venue at Sheraton Grand Mirage Resort, Port Douglas if you plan to say "I do" during your trip.

Sheraton Grand Mirage Resort, Port Douglas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1005 reviews
Rating 8 - Good. 236 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 47 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants were great and well priced. Special thanks to their staff for getting us help for some vegetarian dishes.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and had everything we needed - would love to go back.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to drop and relax!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. The pool side service & swim up bar were wonderful.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, location and staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it, wanted to stay for longer. The only thing was that our AC didn’t seem to work properly but in the grand scheme of things, that was a tiny issue. Will definitely be back!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay - the staff were super friendly and helpful. Great resort for Australian standards if you after somewhere to prop and stop , great pools , gym and excellent dining choices - will definitely return.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Port Douglas. Friendly staff. Lots of pools.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you expect from Sheraton! I loved my stay
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Deck restaurant great steak. Reception staff a bit unsociable. No welcome and no goodbye. Concierge excellent. It is a beautiful resort but some rooms are far away particularly if u have old knees.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great resort, great location, and really friendly staff. The only thing we found, were the rooms and some general areas were unkept and not cleaned well. Other than that, it’s a great place!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved most things about this place. Pools are awesome..poolside menu was reasonable, tasty and quick.with friendly staff..(join the Marriott app for better prices ) breakfast was good.. Definitely go to town for dinner though as I thought dinner service was the weak point with poor service and not so great value.. george who kept the place spic spec clean was the best of all the staff.. loved our chats with him.. Will return 100%
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Worth it
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Comfortable rooms with lovely pools to relax after a travel day
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with beautiful gardens and surrounds, swim up bar was cool and plenty of fun for the kids. Only slight issue we had was there was no monitoring of towels reserving pool chairs. Sometimes these pool chairs were reserved for a hour and sometimes up to half a day which ruins the experience for travelers that don’t behave this way…
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional. My partner and I thoroughly enjoyed our time at the hotel. The breakfast was outstanding offering fresh and delicious food and the chefs and service were excellent. The facilities were spotless and well maintained else the staff were incredible friendly, professional and attentive. We definitely stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely, great room and facilities, buffet breakfast was excellent.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and restaurants
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort with great restaurants - Harrison’s is a must!
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Contact me and I’ll explain…
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Beautiful resort, grounds, staff and amenities. My only detractor is the bathroom really needed a deep clean.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Landscaping and ponds were beautifully maintained. The staff was friendly and eager to help make our stay enjoyable. I wasn’t as impressed with the cleanliness of our room. The room needed deep cleaning- there was mold and dust on light fixtures and the glass covering the wall art.
Stayed 4 nights in Jun 2026