Sheraton Grand Mirage Resort, Port Douglas

5.0 star property
Beach hotel with a full-service spa and a golf course

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Photo gallery for Sheraton Grand Mirage Resort, Port Douglas

Property amenity
Property amenity
Room, 1 King Bed, Lagoon View | View from room
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant

Explore the area

Map
Port Douglas Road, Port Douglas, QLD, 4877
  • Popular LocationCrystalbrook Superyacht Marina6 min drive
  • Popular LocationSugar Wharf6 min drive
  • Popular LocationFour Mile Beach7 min drive
  • AirportCairns, QLD (CNS-Cairns Intl.)64 min drive

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Room options

Studio, 1 King Bed, Ground Floor

  • 560 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Lagoon View

  • 1636 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms

  • 1948 sq ft
  • Sleeps 4
  • 1 King Bed

Villa, 3 Bedrooms, Garden View

  • 2260 sq ft
  • Sleeps 6
  • 3 Double Beds

Villa, 4 Bedrooms, Garden View

  • 2411 sq ft
  • Sleeps 8
  • 4 Double Beds

Deluxe Room, 1 King Bed, Ground Floor

  • 452 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lagoon View

  • 452 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

  • 452 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Garden View

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Garden View

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Lagoon View

  • 560 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Studio, 2 Double Beds, Lagoon View

  • 560 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool Access (Direct access to small lagoon pool)

  • 452 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Pool Access

  • 452 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Pool Access, Ground Floor

  • 452 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Port Douglas

Four Mile Beach is within 2 miles (3 km) of Sheraton Grand Mirage Resort, Port Douglas while other popular attractions such as Crystalbrook Superyacht Marina are within 3 miles (5 km). This 295-room hotel has 12 outdoor pools along with a golf course and a full-service spa.

What's nearby

  • Macrossan Street - 4 min drive
  • Flagstaff Hill - 5 min drive
  • Crystalbrook Superyacht Marina - 6 min drive
  • Sugar Wharf - 6 min drive
  • Four Mile Beach - 7 min drive

Getting around

  • The preferred airport is Cairns Intl. Airport (CNS): 64-min drive, 40 mi/64.3 km.

Restaurants

  • Feast Restaurant - 1 min walk
  • Hemingway's Brewery - 5 min drive
  • Wicked Ice Creams - 4 min drive
  • Rattle N Hum - 5 min drive
  • Origin Espresso - 5 min drive

About this property

Sheraton Grand Mirage Resort, Port Douglas

Beach hotel with a full-service spa and a golf course
Sheraton Grand Mirage Resort, Port Douglas features a golf course, a full-service spa, and 12 outdoor pools. Onsite parking is available, both free self and paid valet parking (AUD 20.00 per day)—also useful is an airport shuttle at scheduled times for AUD 43.00 per person one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a gym, outdoor tennis courts, and free WiFi in public areas.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. IPod docks, sitting areas, and refrigerators are also available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 12 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:30 AM to midnight at scheduled times
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (AUD 20 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 48 for adults and AUD 24 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Daintree Bar & Lounge
  • Feast Restaurant & Bar
  • Harrisons Restaurant
  • Lagoon House
  • Palms Lobby Cafe

Things to do

  • 12 outdoor pools
  • 18 holes of golf
  • 2 outdoor tennis courts
  • Art gallery
  • Billiards/pool table
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Outdoor pool (guest access)
  • Pro golf shop
  • Shopping
  • TV in common areas

Family friendly

  • 12 outdoor pools
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (12,917 square feet of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • Ballroom
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 85.0
  • Cribs/infant beds are available for AUD 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 48.00 for adults and AUD 24.00 for children
  • Airport shuttle fee: AUD 43.00 per person (one-way)
  • Airport shuttle fee per child: AUD 22.00 (one-way), (from 2 to 15 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 1.95 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Mirage Port Douglas
Mirage Sheraton Port Douglas
Port Douglas Mirage Sheraton
Port Douglas Sheraton
Port Douglas Sheraton Mirage
Sheraton Mirage
Sheraton Mirage Hotel Port Douglas
Sheraton Mirage Port Douglas
Sheraton Port Douglas
Sheraton Port Douglas Mirage
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Grand Mirage Port Douglas
Sheraton Mirage Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort
Sheraton Grand Mirage
Sheraton Mirage Port Douglas Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort, Port Douglas Hotel
Sheraton Grand Mirage Resort, Port Douglas Port Douglas

Frequently asked questions

Is a free cancellation option available at Sheraton Grand Mirage Resort, Port Douglas?

Sheraton Grand Mirage Resort, Port Douglas offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Grand Mirage Resort, Port Douglas?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Mirage Resort, Port Douglas on May 19, 2024 start from $244.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Sheraton Grand Mirage Resort, Port Douglas?

Based on positive ratings, guests enjoy the hotel's beach location in Port Douglas, which is close to Macrossan Street, Four Mile Beach, and Four Mile Beach Park. You'll also find Port Village Shopping Centre and Crystalbrook Superyacht Marina within a short drive.

Will I be able to park at Sheraton Grand Mirage Resort, Port Douglas?

Yes, self parking is offered for free at the hotel. Valet parking is available for AUD 20.00 per day. Accessible parking and RV/bus/truck parking are also available for guests.

Is there a spa at Sheraton Grand Mirage Resort, Port Douglas?

There is a full-service spa available for guests to enjoy and services include massages.

Does Sheraton Grand Mirage Resort, Port Douglas include a casino?

No, Sheraton Grand Mirage Resort, Port Douglas doesn't have a casino.

Is there an indoor pool at Sheraton Grand Mirage Resort, Port Douglas?

No, this hotel doesn't have an indoor pool; however, there are 12 outdoor pools.

What do couples enjoy most about Sheraton Grand Mirage Resort, Port Douglas?

There are plenty of amenities for couples at this hotel, including 12 outdoor pools, a swim-up bar, and a restaurant with al fresco dining.

Does Sheraton Grand Mirage Resort, Port Douglas have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Grand Mirage Resort, Port Douglas have a restaurant with a breakfast menu?

Yes, Sheraton Grand Mirage Resort, Port Douglas has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Sheraton Grand Mirage Resort, Port Douglas allow pets to stay free of charge?

No, pets aren't allowed at Sheraton Grand Mirage Resort, Port Douglas though service animals are welcome.

Are there connecting rooms at Sheraton Grand Mirage Resort, Port Douglas?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Sheraton Grand Mirage Resort, Port Douglas?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lagoon or garden views.

Does Sheraton Grand Mirage Resort, Port Douglas host weddings?

Take advantage of the wedding venue at Sheraton Grand Mirage Resort, Port Douglas if you plan to say "I do" during your trip.

Sheraton Grand Mirage Resort, Port Douglas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 842 reviews" "
Rating 8 - Good. 215 out of 842 reviews" "
Rating 6 - Okay. 86 out of 842 reviews" "
Rating 4 - Poor. 38 out of 842 reviews" "
Rating 2 - Terrible. 16 out of 842 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Rina

Traveled with partner
Liked: Cleanliness, staff & service
No many options for eating.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Beau

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, pool, everything beautiful
Stayed 7 nights in Jan 2024

4/10 Poor

Mirza

Traveled with family
Disliked: Cleanliness, staff & service
High hopes which was not met. Not even close.
The Hotel is nice and grand, however multiple small annoyances drive the score down. A lot of the management staff are not helpful and rude. The place is overall run down. During our stay we were impacted by no water for over 7 x days. Whilst this is not caused by hotel, they could have done more to assist with the stay and frustrations of not showering for 7 days. Also food menu needs to be updated as its same as it were 2 years ago. Have stayed here multiple times as has my family and hotel and staff + everything else as a holiday continues to trend downwards in experience rather than up. On p ositive, GM of hotel is nice and helpful.
Stayed 10 nights in Dec 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for my family first time in Port Douglas.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jessica

Stayed 5 nights in Dec 2023

10/10 Excellent

Badiha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience. Many great facilities and very accommodating.
Stayed 3 nights in Dec 2023

2/10 Terrible

Natasha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Natasha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissatisfied
It was quite old and given the price we paid to not have air conditioning or clean room was very disappointing
Stayed 2 nights in Dec 2023

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast buffet. Staff were helpful when required as well
Stayed 6 nights in Dec 2023