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Luxury Apartments at Temple Resort and Spa Port Douglas

4.5 star property

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Photo gallery for Luxury Apartments at Temple Resort and Spa Port Douglas

A resort pool with clear water, surrounded by palm trees and modern buildings.
A spacious lobby with a reception desk, seating area, and large windows.
A covered outdoor seating area with a pool, stone pillars, and palm trees.
Interior
Luxury Swimout Apartment, 2 Bedrooms, Lagoonside | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
22 Mitre Street, Port Douglas, QLD, 4877
  • Place, Four Mile Beach
    ‪8 min walk‬
  • Place, Four Mile Beach Park
    ‪8 min walk‬
  • Place, Wildlife Habitat
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪55 min drive‬

Room options

View all photos for Luxury Penthouse Apartment, 3 Bedrooms, Pool View

Luxury Penthouse Apartment, 3 Bedrooms, Pool View | Living area | 50-inch TV with satellite channels

Luxury Penthouse Apartment, 3 Bedrooms, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 3326 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds
  • Free WiFi

View all photos for Luxury Penthouse Apartment, 2 Bedrooms, Pool View

A modern living room with a sofa set, a coffee table, and a large framed artwork on the wall.

Luxury Penthouse Apartment, 2 Bedrooms, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 2713 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Luxury Swimout Apartment, 2 Bedrooms, Poolside

A balcony with a view of lush greenery and a pool. There is a sofa and a wooden coffee table on the balcony.

Luxury Swimout Apartment, 2 Bedrooms, Poolside

  • 1464 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Swimout Apartment, 2 Bedrooms, Poolside

A modern hotel room with a large bed, a ceiling fan, and a balcony with a view of greenery.

Deluxe Swimout Apartment, 2 Bedrooms, Poolside

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 1464 sq ft
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Luxury Swimout Apartment, 3 Bedrooms, Poolside

Outdoor pool, pool umbrellas, sun loungers

Luxury Swimout Apartment, 3 Bedrooms, Poolside

10.0 out of 10
Exceptional
(1 review)
  • 2196 sq ft
  • Sleeps 7
  • 3 King Beds
  • Free WiFi

View all photos for Deluxe Swimout Apartment, 3 Bedrooms, Poolside

50-inch TV with satellite channels

Deluxe Swimout Apartment, 3 Bedrooms, Poolside

  • 2174 sq ft
  • Sleeps 7
  • 3 King Beds
  • Free WiFi

View all photos for Luxury Villa, 3 Bedrooms, Garden View

Premium bedding, down comforters, pillowtop beds, blackout drapes

Luxury Villa, 3 Bedrooms, Garden View

  • Garden view
  • 4069 sq ft
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

View all photos for Deluxe Studio Suite, 1 King Bed, Jetted Tub, Pool View

Premium bedding, down comforters, pillowtop beds, blackout drapes

Deluxe Studio Suite, 1 King Bed, Jetted Tub, Pool View

8.0 out of 10
Very good
(1 review)
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Villa, 3 Bedrooms, Private Pool

Premium bedding, down comforters, pillowtop beds, blackout drapes

Deluxe Villa, 3 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 4068 sq ft
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

View all photos for Deluxe Penthouse, 2 Bedrooms, Terrace, Pool View

Premium bedding, down comforters, pillowtop beds, blackout drapes

Deluxe Penthouse, 2 Bedrooms, Terrace, Pool View

  • 2045 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Luxury Swimout Apartment, 2 Bedrooms, Lagoonside

Luxury Swimout Apartment, 2 Bedrooms, Lagoonside | Premium bedding, down comforters, pillowtop beds, blackout drapes

Luxury Swimout Apartment, 2 Bedrooms, Lagoonside

10.0 out of 10
Exceptional
(3 reviews)
  • 1464 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Luxury Studio Suite, 1 King Bed, Balcony, Lagoon View

Luxury Studio Suite, 1 King Bed, Balcony, Lagoon View | Premium bedding, down comforters, pillowtop beds, blackout drapes

Luxury Studio Suite, 1 King Bed, Balcony, Lagoon View

  • Lagoon view
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Penthouse, 2 Bedrooms, Terrace, Lagoon View

Deluxe Penthouse, 2 Bedrooms, Terrace, Lagoon View | Balcony

Deluxe Penthouse, 2 Bedrooms, Terrace, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 2045 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

About the neighborhood

Port Douglas

Luxury Apartments at Temple Resort and Spa Port Douglas places you next to Vie Spa Port Douglas and within a 10-minute walk of Four Mile Beach. This 138-room, 4.5-star hotel welcomes guests with 2 restaurants, a full-service spa, and a private beach.

What's nearby

  • Vie Spa Port Douglas - 2 min walk - 0.1 miles
  • Four Mile Beach - 8 min walk - 0.5 miles
  • Four Mile Beach Park - 8 min walk - 0.5 miles
  • Wildlife Habitat - 3 min drive - 0.9 miles
  • Macrossan Street - 7 min drive - 4.2 miles

Getting around

  • Cairns Intl. Airport (CNS) - 53 min drive

Restaurants

  • ‪Lobby Café - ‬6 min drive
  • ‪Whileaway - ‬7 min drive
  • ‪Zinc Port Douglas - ‬7 min drive
  • ‪Daintree Lounge - ‬6 min drive
  • ‪Aluco - ‬4 min walk

About this property

Luxury Apartments at Temple Resort and Spa Port Douglas

At Luxury Apartments at Temple Resort and Spa Port Douglas, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available on request) for AUD 41 per person one-way. Other amenities at this beach hotel include a gym, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 50-inch TVs with satellite channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include dryers, espresso makers, and ceiling fans.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Property grounds
Paradise Links Resort Port Douglas
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  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 641 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 50 m
  • Free bus station shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Aluco Restaurant
  • Pool Bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to a private beach
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Dryer
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.8 percent for credit card payments
There is no front desk at this property
Guests will receive lockbox information
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 20.0 per day
  • Cribs/infant beds are available for AUD 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39 for adults and AUD 19 for children
  • Airport shuttle fee: AUD 41 per person (one-way)
  • Airport shuttle fee per child: AUD 21 (one-way), (from 2 to 12 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Sea Temple Port Douglas Luxury Apartments Apartment
Sea Temple Port Douglas Luxury Apartments
Sea Temple Douglas s
Apartments At Temple Douglas
Sea Temple Port Douglas Luxury Apartments
Luxury Apartments at Sea Temple Port Douglas Resort
Luxury Apartments at Temple Resort and Spa Port Douglas Hotel

Frequently asked questions

Are free cancellation options available at Luxury Apartments at Temple Resort and Spa Port Douglas?

Luxury Apartments at Temple Resort and Spa Port Douglas provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to see around Luxury Apartments at Temple Resort and Spa Port Douglas?

Located steps from Vie Spa Port Douglas, this hotel is in Port Douglas, and within a 10-minute walk of Four Mile Beach and Four Mile Beach Park. You'll also find Macrossan Street and Wildlife Habitat within a short drive.

Will I be able to park at Luxury Apartments at Temple Resort and Spa Port Douglas?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Luxury Apartments at Temple Resort and Spa Port Douglas?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps.

Are there luxury amenities available at Luxury Apartments at Temple Resort and Spa Port Douglas?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach (direct access), and a poolside restaurant at this hotel.

Does Luxury Apartments at Temple Resort and Spa Port Douglas feature a casino at the property?

No, Luxury Apartments at Temple Resort and Spa Port Douglas doesn't have a casino.

Will I find an indoor pool at Luxury Apartments at Temple Resort and Spa Port Douglas?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Luxury Apartments at Temple Resort and Spa Port Douglas a good place to stay for couples?

There are many amenities for couples at this hotel, including a private beach (direct access) plus some guestrooms feature a private pool and a private hot tub.

Does Luxury Apartments at Temple Resort and Spa Port Douglas have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Luxury Apartments at Temple Resort and Spa Port Douglas have a restaurant with a breakfast menu?

Yes, Luxury Apartments at Temple Resort and Spa Port Douglas has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Luxury Apartments at Temple Resort and Spa Port Douglas allow pets to stay free of charge?

Yes, pets stay free at Luxury Apartments at Temple Resort and Spa Port Douglas.

Does Luxury Apartments at Temple Resort and Spa Port Douglas have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Luxury Apartments at Temple Resort and Spa Port Douglas?

Yes, some guestrooms at this hotel offer either a furnished balcony and a furnished patio where guests can enjoy lagoon and garden views.

Luxury Apartments at Temple Resort and Spa Port Douglas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 99 reviews
Rating 8 - Good. 23 out of 99 reviews
Rating 6 - Okay. 7 out of 99 reviews
Rating 4 - Poor. 3 out of 99 reviews
Rating 2 - Terrible. 1 out of 99 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding place and resort.
Stayed 9 nights in Nov 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Closeness to beautiful beach and peace and quiet of the resort was amazing.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Marita

Liked: Staff & service, amenities, property conditions & facilities
The pool is amazing, very friendly staff
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Sea Temple resort in Port Douglas with our family. It was a wonderful place to unwind and relax by the pool and loved the pool right outside our apartment.
Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that our apartment comfortably fitted 6 adults and the pool was amazing. Also loved the beach access.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
We had a brilliant time and a lot of our satisfaction was due to the total professionalism of Juanita! Top property recommended without reservation!!
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

We loved the resort The pool was fabulous Restaurant was good Room was awesome
Stayed 8 nights in Mar 2024
Verified

8/10 Good

Michelle

Liked: Cleanliness
Stayed in apartment 228 for 7 nights. The room was spacious and plenty of room for a family of 4. A little aged and could do with some updates. Pool was great, only 1 resturant on site with limited menu. Overall a good stay.
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
The location of this apartment was excellent and the access it gave to the sea temple facilities was great. The kids loved the pool and we loved access to the pool bar and the exercise facilities. The apartment was well stocked but is certainly starting to wear in key areas due to its age. The access to the owners was excellent and they were very prompt in replying. Cannot fault the attention to our stay.
Stayed 6 nights in Oct 2024
Verified

8/10 Good

Jasmine

Disliked: Cleanliness, staff & service
There was unfortunately a lot of rubbish in the garden areas. Our apartment was in a nice location but at times noisy as it was close to the pool. Staff mostly appeared disinterested. Pool was nice.
Stayed 7 nights in Nov 2024
Verified

8/10 Good

Josh

Liked: Amenities
The resort itself is great, especially the pool was outstanding for the kids. Highly recommended the swim out pool apartments. Negative when booking through private holiday makers and not the hotel itself things can become complicated. No room service, no dine in option, couldn’t even get take away food from the restaurant so forced to eat dine in. 1 roll of toilet paper and no house keeping. Would only go back with booking direct to the hotel and not private holiday stays.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay in the swimout apartment. Perfect spot, kids had a ball. The pool is fantastic. The welcome email from the owners was thorough and comprehensive, even gave great suggestions as to what to see and do as well as restaurant recommendations. This is definitely on our list to come back too. Only very minor issue was the sliding doors were very heavy to use onto the outdoor area but the humidity contributed to this as they stuck with the heat and moisture. Thanks
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is great and the swim out room we stayed in was fantastic. The only issue I had with the place was that they do not heat the pool in Winter. I realise the weather is warm but it’s not hot so the pool water doesn’t warm up on its own. I thought that with a huge pool like that they would want people to swim in it however my kids only went in once.
Stayed 6 nights in Jun 2023
Verified

4/10 Poor

Brad

Disliked: Staff & service, property conditions & facilities
Beware : this is not the Pullman!!! This is privately managed, you can’t complain to the hotel if there’s an issue. Massively noisy family above us, can’t complain, then told after they owned that property, just shows how little they respect other guests if they act like that!
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Rhonda

Disliked: Cleanliness, property conditions & facilities
The room floors were very dirty on arrival (didn't seem to have been vacuumed and washed). On the third day of our stay small children put a lot of garden material (mulch and dirt) into the pool in front of our room and this was never cleaned. We were without internet for most of our stay. The whole complex is looking very tired and there is a lot of mould in the pool surrounds. On the whole unfortunately I feel that the property was overpriced.
Stayed 7 nights in Sep 2024
Verified

4/10 Poor

Constantina

Disliked: Property conditions & facilities
The best part of this accommodation was the swimming pool. We booked the penthouse apartment and upon checking in were told that the room was being managed privately. We had no designated car space so had to drive around looking for a visitors carpark. The TV in the main bedroom was not working nor the wifi or the dryer. Could not work out how to operate the fan on the balcony as there were 2 switches that turned it on and off (no instructions about this). Whilst we were there the battery on the main door needed to be replaced. And finally the drain the in bath was not draining so when having a shower the water in the bath was increasing. We were not happy at all with this accommodation and would not be coming again. We should not have to raise issues with the room with the price of the accommodation that we paid and then be inconvenienced with maintenance staff to come and fix these issues whilst we were there.
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Paul

Disliked: Cleanliness, amenities
Owner was not contactable for many hours after my partner received an electrical shock from the toaster and blew out the circuit breaker. No test tags were on any electrical appliance except for the rangehood that was tested on 2017. Some 4 hours later she called and advised the breakers were outside the unit in a communal cupboard. Said we had spent over $200 on food, that much had to be thrown out from no power and had thawed. Floor was very dirty as there was no mop for cleaning i was a towel and was discusted in the level of dirt found. Couches need steam cleaning as does the chairs around the table and outdoor setting. Pity there is no photo uploads of showing you what to expect as i asked for the owners details as she never even questioned how my partner was after getting shocked....
Stayed 10 nights in Feb 2024
Verified

2/10 Terrible

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked through wotif and when I arrived at the resort they knew nothing about my booking!!! They didn’t know who wotif was let alone have our booking. We had no where to go as we had no car and limited funds. I tried to cancel the booking and it said I was unable to due to it being after 6:00 pm - ( it was still 5:30 pm in brissy at this time). I argued the point and they said I’d have to pay a $300 cancellation fee. I explained to her that the resort doesn’t even have our booking so why am I getting hit with a $300 fee? Told me this was their policy. I argued the point and she said she would escalate my case and would hear back within 72 hrs. In meantime we still had no where to stay. We had to pay $600 to stay 2 nights with this resort until we could figure out what to do. I check my emails in the morning and I see there is an email at 12:30am telling me how to get into the facility (which was the sea temple) to enjoy my stay. What was I supposed to do from 2:00 pm the day before when I needed it!!! I receive another email after 72 hrs from Wotif telling me that they are sorry but they cannot waiver the $300 fee. I called my bank and deactivated my account so no monies could be taken out. I am NEVER ever going to book through Wotif again….NEVER!!! So if someon is reading this take note of what happened to us.
Stayed 7 nights in Feb 2023
Verified

6/10 Okay

Geoffrey Michael

This property is suited to families with children, it is not a tranquil getaway for younger or older couples. It is a bit tired, very noisy, and has quite limited food and drink options, the food quality is hit and miss. The breakfast service is way overpriced for a rather tired looking buffet, and for $38 expresso coffees are not included.
Stayed 8 nights in Jun 2022
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. The pool is sensational and staff are really friendly. Rooms are great, well appointed. We had the swimout room it was perfect.
Stayed 5 nights in May 2022
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication and instructions from the owner were great and very responsive. The resort was under staffed so facilities such as room service and the restaurant were unavailable but we were not given any notification of this prior to our arrival and this did impact some of the ease we had anticipated for our stay.
Stayed 7 nights in Jan 2022
Verified

10/10 Excellent

Jamie

Liked: Staff & service, amenities, property conditions & facilities
Nice modern property. Excellent location within the resort.
Stayed 5 nights in Jan 2022
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay with all the facilities included so we could just relax. Very spacious flat so that everyone can feel they have their own space. Good for our family of 5. The Pullman facilities are there if you need them. Great location but you do need a car. Beautiful outlook so close to the beach and feels like the full tropical experience. We would stay there again
Stayed 7 nights in Dec 2021
Verified

8/10 Good

George

Liked: Staff & service
We had a lovely stay at this apartment. The apartment was equipped with everything needed. However, floors weren’t clean upon arrival, range-hood was not cleaned and there were a few things that weren’t working like the clothes dryer and main bedroom door to balcony could not lock. It’s a beautiful apartment regardless but may need more maintenance. Will be back again soon
Stayed 5 nights in Dec 2021
Verified

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the walk out swim lagoon. Private swim spaces. Spacious rooms for families.
Stayed 7 nights in Nov 2021