Policeman's Creek Boardwalk Vacation Packages

Overall the hotel was fine and comfortable, but found the staff to be extremely unhelpful. The concierge wreaked of alcohol one morning and gave us very odd answers to questions. The front desk we called multiples times with no answer. Asked someone else at the front desk 2 questions they didn’t know the answer to (one about room service and the other about directions due to a marathon in town). Breakfast was not good at all - only option is a buffet before 9 which doesn’t make sense when you’re trying to get started early on activities!

We had a fabulous stay at the Fairmont Banff Springs. Everything was seamless upon arrival due to our Gold Experience. The room was beautiful, the view spectacular, and all the Gold amenities spoiled us. I travelled with my 11 year old daughter, and I don’t think she realizes how lucky she was to experience Banff.

friendly staff, clean rooms, spa area is still under construction, but half of it is open. Fitness center is small, but usable. Lobby is amazing.

My family and I had an amazing time in Fairmont Banff Spring, we can highly recommend this place to our family and friends. The lounge in the fairmont Gold is amazing.

It was so nice and convenient to check in from our phone and downloading an app that gave us keycard access to our room. The hotel room was clean and very nice. Friendly staff. Would stay here again.