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Terrasse Hotel Playa del Carmen

3.5 star property
Art Deco hotel with a rooftop terrace and spa services

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Photo gallery for Terrasse Hotel Playa del Carmen

Rooftop terrace
Outdoor pool, sun loungers
Deluxe Double Room, 2 Double Beds | View from room
Rooftop terrace
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Spa
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Avenida 10 entre calle 56 y 58, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Place, Quinta Avenida
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪95 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | View from room

Deluxe Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | View from room

Deluxe Double Room, 1 Queen Bed

8.4 out of 10
Very good
(8 reviews)
  • 188 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | View from room

Deluxe Double Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, 2 Double Beds

View from room

Premium Double Room, 2 Double Beds

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Premium Double Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio, Terrasse Hotel Playa del Carmen is within a mile (2 km) of popular sights such as Playa 88 and Punta Esmeralda Beach. This 3.5-star hotel has 22 guestrooms and offers an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 11 min walk - 0.6 miles
  • Quinta Avenida - 14 min walk - 0.8 miles
  • Playa 88 - 16 min walk - 0.9 miles
  • Punta Esmeralda Beach - 6 min drive - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Pizza Italia - ‬6 min walk
  • ‪Crisol - ‬2 min walk
  • ‪El Calambrillo - ‬4 min walk
  • ‪Que Huevos - ‬4 min walk
  • ‪Roma Spaghetti - ‬4 min walk

About this property

Terrasse Hotel Playa del Carmen

Art Deco hotel with a rooftop terrace and spa services
Terrasse Hotel Playa del Carmen offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a water dispenser.
55-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers. Other amenities include minibars, safes, and desks. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Terrasse Hotel Spa
Terrasse Del Carmen Del Carmen
Terrasse Hotel Playa del Carmen Hotel
Terrasse Hotel Playa del Carmen Playa del Carmen
Terrasse Hotel Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Terrasse Hotel Playa del Carmen?

Terrasse Hotel Playa del Carmen provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do close to Terrasse Hotel Playa del Carmen?

This hotel is situated in Luis Donaldo Colosio within a short 13-minute walk of Playa del Carmen Main Beach and also 11 minutes on foot from Mamitas Beach. You'll also find Quinta Avenida and Playacar Beach within a short drive.

Is there parking available at Terrasse Hotel Playa del Carmen?

No, there isn't parking available at the hotel.

Is there a spa at Terrasse Hotel Playa del Carmen?

Spa services at the hotel include deep-tissue massages.

Does Terrasse Hotel Playa del Carmen feature a casino?

No, Terrasse Hotel Playa del Carmen doesn't have a casino.

Will I find an indoor pool at Terrasse Hotel Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Terrasse Hotel Playa del Carmen?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and Netflix.

Does Terrasse Hotel Playa del Carmen have a hot tub?

No, there isn't a spa tub at this hotel.

Does Terrasse Hotel Playa del Carmen feature a restaurant that includes a breakfast menu?

No, Terrasse Hotel Playa del Carmen doesn't have a restaurant that serves breakfast.

Will Terrasse Hotel Playa del Carmen allow pets to stay for free?

No, pets and service animals aren't allowed at Terrasse Hotel Playa del Carmen.

Does Terrasse Hotel Playa del Carmen have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Terrasse Hotel Playa del Carmen?

The closest major airport to Terrasse Hotel Playa del Carmen is Cozumel Intl. Airport (CZM), which is 23 mi away (258 minutes by car).

Are there rooms with balconies at Terrasse Hotel Playa del Carmen?

Yes, some guestrooms at Terrasse Hotel Playa del Carmen offer a balcony and may feature city views.

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