Playa del Carmen El Cid

"Great all-inclusive resort. Perfect for families with young kids. The staff always gives great service. Overall, the food and restaurants are good. We had a great time."

"Food was excellent. Great variety. Entertainment was great and staff was very kind and helpful. We went to the gym every morning and it was just what we needed for a quick but effective away from home workout. We will be retuning to the Hyatt! "

"Our room was moldy and the roof started leaking and flooding our room. They moved us to a new room that wasn’t moldy and smelt fine very fast and were nice. Seems like luck of the draw for rooms but if they are fully booked you may not be able to move rooms right away. Everything else was great. Food could use a little more love but still edible"