Turned on heat, fire alarm went off. Opened dishwasher, found full of dirty dishes, called front desk, who asked if they were really dirty; asked wouldn’t housekeeping put clean dishes away, told not necessarily; so new guest is supposed to put away previous occupants dishes?!? No body wash in shower; hallways tracked full of mud.
Check-in was smooth and the guy working the counter was very helpful. I had a maintenance issue with the bathtub filling up. I mentioned it to the same person at the front desk and the problem was fixed later that day. The room was nicely appointed with a cooktop, dishes and free laundry. The guy working the counter when I checked out was terrible. When I walked up to the counter, he just looked at me not saying anything. Then he mumbled something which I had to ask him to repeat. Outside of that experience, I would stay at the hotel again.
Front desk was cheerful and helpful as close places to eat. A Target is close for these forgotten items. Mine was my toothbrush 😁. Room eas clean, it was quiet, only stayed 1 night. Flying next day. Price way reasonable. Highly recommend
Where's my refund at by the time I got to the hotel they canceled my stay in there audits and I advised that I would be late. Someone from Orbitz said my refund will be processed.
The kitchenettes and space in the room. I didn’t like that my reservation was cancelled
We had a very nice stay at this place. Would recommend it to others
Clean and a great staff. Check in was super easy and they made you feel at home
Checking in was not great, with rooms not being cleaned or ready. Our two rooms ended up apart without much concern. Overall the hotel was clean and quiet.
Fantastic room , staff, and price and the location was great
Very comfortable bed, nice touches like complimentary package of microwave popcorn useable shelving in the bathroom. This place is in a super convenient location, surrounded by restaurants and shopping and easy access to the freeway. Nice and clean. Only downside is AC was a little noisy but livable. Would most definitely return to this place.
Room smelled like sweat. Like someone that labored in the sun all day. There were many construction type vehicles and it looked as if families were living there as well. Not a problem with vehicles/families, but the room smelled pretty bad
I WENT TO PITTSBURGH TO SEE DISTURBED,BREAKING BENJAMIN, ALTER BRIDGE & SAINT ASONIA IN CONCERT ON TUESDAY JULY 19 !!!!!! IT WAS A ROCKIN CONCERT !!!! ALL 4 BANDS ROCKED !!!!! DISTURBED REALLY ROCKED !!!!!! FIRST NIAGARA PAVILION IS AN AWESOME VENUE TO SEE A CONCERT !!!! FIRST CLASS !!!!! CANDLEWOOD SUITES IS ALSO AN EXCELLENT HOTEL IN ROBINSON TOWNSHIP CLOSE TO MANY RESTAURANTS & NEAR I-376 !!!!!! I HAD A STUDIO WITH A QUEEN BED !!!!!! EXCELLENT ROOM !!!!!!! IT WAS A 30 MINUTE DRIVE TO BURGETTSTOWN,PA ( FIRST NIAGARA PAVILION ) !!!!!! PITTSBURGH IS ALSO A 20 MINUTE RIDE !!!!!!!
I stayed at the candle wood with my girlfriend and we loved the room. Very spacious and clean. Very friendly staff. Only downfall is no breakfast. But, other than that it was well worth it.
Our night at the hotel was wonderful! The room was clean and nice! The staff was wonderful,from check in to check out. We prechecked in at 12:15pm,was informed our room would be ready at 3:00 pm. But to our surprise it was ready by 2:00pm!! I would recommend to anyone,friends and family to stay at the Candlewood Suites Pittsburgh Airport!!
Wonderful. Room very clean with full kitchen and friendly staff. Best deal for the price.
Great hotel for the value....staff is very helpful and they seem to value their customers....room is very clean and for the most part comfortable...a recliner by the bed would be nice....low pressure at the shower head was a bit if a let down....a few minor adjustments in these areas and the experience at the hotel would have been perfect.
Having a kitchen to prepare food for tailgating was great!
We arrived early and Brennan at the front desk did an amazing job getting our rooms ready for us... And all with a smile on his face!! The rooms were clean and comfortable. We have stayed there in the past when we were in town for Steelers games and will stay there again!!
Good overall Hotel for the price. Room was clean & equipped with all the essentials needed and staff was helpful & friendly. Location not too bad either, only ten miles from Downtown and all the attractions with easy highway access. Also hotel was in a good location for stores and restaurants nearby.
Sonesta Simply Suites Pittsburgh Airport places you within 2 miles (3 km) of Montour Trailhead and Parking at Cliff Mine Road and The Mall at Robinson. This 3-star hotel welcomes guests with 123 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
All 123 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and 30-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Weekly housekeeping is available.
Guests of Sonesta Simply Suites Pittsburgh Airport enjoy a 24-hour gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free newspapers, laundry facilities, and a gift shop.
Turned on heat, fire alarm went off. Opened dishwasher, found full of dirty dishes, called front desk, who asked if they were really dirty; asked wouldn’t housekeeping put clean dishes away, told not necessarily; so new guest is supposed to put away previous occupants dishes?!? No body wash in shower; hallways tracked full of mud.
Check-in was smooth and the guy working the counter was very helpful. I had a maintenance issue with the bathtub filling up. I mentioned it to the same person at the front desk and the problem was fixed later that day. The room was nicely appointed with a cooktop, dishes and free laundry. The guy working the counter when I checked out was terrible. When I walked up to the counter, he just looked at me not saying anything. Then he mumbled something which I had to ask him to repeat. Outside of that experience, I would stay at the hotel again.
Dear Robert, Thank you for your feedback. We are pleased that overall you enjoyed your stay with us! Please come see us again in the future.
Front desk was cheerful and helpful as close places to eat. A Target is close for these forgotten items. Mine was my toothbrush 😁. Room eas clean, it was quiet, only stayed 1 night. Flying next day. Price way reasonable. Highly recommend
Dear Mary, Thank you for your feedback. We are pleased you enjoyed your stay with us. if you happen to be in the area we would love to accommodate your needs again!
Where's my refund at by the time I got to the hotel they canceled my stay in there audits and I advised that I would be late. Someone from Orbitz said my refund will be processed.
The kitchenettes and space in the room. I didn’t like that my reservation was cancelled
We had a very nice stay at this place. Would recommend it to others
Clean and a great staff. Check in was super easy and they made you feel at home
Checking in was not great, with rooms not being cleaned or ready. Our two rooms ended up apart without much concern. Overall the hotel was clean and quiet.
Fantastic room , staff, and price and the location was great
Dear Debra, Allow me to apologize for not meeting your expectations during your recent stay with us. I will make sure to use your comments to continue to coach and train my housekeeping staff so we do not encounter these issues moving forward. Thank you for your comments.