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Recent guest reviews

The bathroom shower needs more attention, the shower floor and the shower door

This review is moreso for the event planner (Larry) for this location. We had a wedding event and we requested two blocks of rooms away from each other. We were given 2 links to give out to the guests (this was SUPPOSED to simplify the reservations in making sure the reservations went to the correct block). When we got there to check in, registration had no idea what was going on. People were put wherever and mixed up. The girl at registration and also the gentleman that was driving the shuttle for us were both doing what they could to assist, but in the end, people where still where they should not have been and people who needed to assist the bride were on a different floor. As someone who has booked our corporate events and travel for over 10 years, it is the event planners/managers responsibility to ensure that those events are all in order and all the staff for the day of event is caught up to speed. Why Larry was not there, or why he had not provided specific instructions and/or ensured the rooms were issued as they had specifically been requested is beyond me. The whole issue that occurred on Sunday was something the bride to be was trying to avoid on the day of her wedding. Also, the ice machines were an issue. The 3rd floor machine was not working (sign was posted it wasn't working), so we went down to the 2nd floor, which also was not working. Signage on the inoperable machines giving direction to the working machine (4th flr) would have helped.

Property located in middle of very busy shopping mall. Traffic heavy getting to and from anywhere you venture to

I stayed as a great way to skip traffic hassles driving from home, and used the airport shuttle to and from airport. Room was clean and quiet. Close to both shopping and several dinning selections. I would stay again :)

Nice clean hotel. Very friendly & helpful staff. Convenient location. Good breakfast in pleasant surroundings.

This is one of the best Fairfield Inn in the country. They were not ready during breakfast for all the people who showed up. We had an issue with the sink draining very slow and reported at check out.

The location was perfect. Staff was curtious & friendly. Lobby was awesome. Our room was spacious. Very modern & clean. Wi-Fi worked! Hotel was quiet. Breakfast was great. Quick check in & out. Couldn't have been better!!

Great location close to everything accommodating staff and clean and comfortable accommodations

Staff very friendly, clean and close to shopping. Would definitely stay here when visiting again. Pool looked nice and Hot tub was closed but did not have enough time to use them.

The only down side was all the Steeler fans we saw! Who Dey!

The room was clean and spacious. Staff was friendly. Bed was comfy! The hotel was easy to find, had good parking and was near plenty of stores and restaurants. I would definitely stay again.

This is the second time we've stayed there....and probably our last. Last time check in was a problem because we used Orbitz. This time none of the channels corresponded to the actual channel on the set. It was the final night of the DNC and we wanted to watch CNN, which on the guide was channel 16. The on,y problem was that 16 didn't know it was 16 and some obscure movie was showing. We reported it twice but it was never fixed before we left. Disappointing!!

Customer for life...You need to experience for yourself to really understand

I checked in about 6.30pm. Provided my ID and the lady at the front desk swiped my credit card even though it was a prepaid reservation. Also she never once smiled and she did not really welcome me. Anyway that aside the stay was a good one. The rest of the staff in the morning were friendly and the breakfast was great.

Sutherland Drive Pittsburgh PA

Hotel highlights

  • Walking distance to The Mall at Robinson
  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • Indoor pool

Fairfield Inn & Suites Pittsburgh Airport/Robinson Township is a short stroll from The Mall at Robinson and Montour Trailhead and Parking at Scott Road. This 74-room hotel has an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Rooms

Fairfield Inn & Suites Pittsburgh Airport/Robinson Township's 74 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.


Property features

Built in 2015, the brand new Fairfield Inn & Suites Pittsburgh Airport/Robinson Township offers an indoor pool, a 24-hour fitness center, and a sauna. If you drive, self parking is USD 5.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Executive Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Fairfield Inn & Suites Pittsburgh Airport/Robinson Township

Everyone (13) Couples (1) Family (1)
4
Family

The bathroom shower needs more attention, the shower floor and the shower door

By on Jan 6, 2020

Review comment responded on Feb 17, 2020

Thank you for your feedback! We are so happy you enjoyed your stay. Please visit us again if you are ever in Pittsburgh.

2
Everyone

This review is moreso for the event planner (Larry) for this location. We had a wedding event and we requested two blocks of rooms away from each other. We were given 2 links to give out to the guests (this was SUPPOSED to simplify the reservations in making sure the reservations went to the correct block). When we got there to check in, registration had no idea what was going on. People were put wherever and mixed up. The girl at registration and also the gentleman that was driving the shuttle for us were both doing what they could to assist, but in the end, people where still where they should not have been and people who needed to assist the bride were on a different floor. As someone who has booked our corporate events and travel for over 10 years, it is the event planners/managers responsibility to ensure that those events are all in order and all the staff for the day of event is caught up to speed. Why Larry was not there, or why he had not provided specific instructions and/or ensured the rooms were issued as they had specifically been requested is beyond me. The whole issue that occurred on Sunday was something the bride to be was trying to avoid on the day of her wedding. Also, the ice machines were an issue. The 3rd floor machine was not working (sign was posted it wasn't working), so we went down to the 2nd floor, which also was not working. Signage on the inoperable machines giving direction to the working machine (4th flr) would have helped.

By on Sep 3, 2019

5
Partner Couples

Property located in middle of very busy shopping mall. Traffic heavy getting to and from anywhere you venture to

By on Feb 23, 2019

Review comment responded on Feb 24, 2019

Thank you for your feedback. We are happy that you enjoyed your visit. Please come stay with us again if you are ever in Pittsburgh.

5
Everyone

By on Dec 30, 2018

Review comment responded on Jan 1, 2019

Thank you for your feedback. We are happy that you enjoyed your visit. Please come stay with us again if you are ever in Pittsburgh.

4
Everyone

I stayed as a great way to skip traffic hassles driving from home, and used the airport shuttle to and from airport. Room was clean and quiet. Close to both shopping and several dinning selections. I would stay again :)

By on Jun 22, 2018

5

nice hotel, great staff.

Everyone

Nice clean hotel. Very friendly & helpful staff. Convenient location. Good breakfast in pleasant surroundings.

By on Dec 26, 2017

5

vacation trip

Everyone

This is one of the best Fairfield Inn in the country. They were not ready during breakfast for all the people who showed up. We had an issue with the sink draining very slow and reported at check out.

By , from Wisconsin on Jul 9, 2017

5

loved the location!

Everyone

The location was perfect. Staff was curtious & friendly. Lobby was awesome. Our room was spacious. Very modern & clean. Wi-Fi worked! Hotel was quiet. Breakfast was great. Quick check in & out. Couldn't have been better!!

By , from Texas on Apr 28, 2017

5
Everyone

Great location close to everything accommodating staff and clean and comfortable accommodations

By on Jan 13, 2017

5

recent stay

Everyone

Staff very friendly, clean and close to shopping. Would definitely stay here when visiting again. Pool looked nice and Hot tub was closed but did not have enough time to use them.

By , from Warrren, pa on Nov 28, 2016

Fairfield Inn & Suites Pittsburgh Airport/Robinson Township

1004 Sutherland Drive, Pittsburgh, PA 15205
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