Sugar Marina Resort - FASHION - Kata Beach4.0 out of 5.0
Recent guest reviews
great location, huge clean rooms, free mini bar, etc etc. but what i really want to share is how the staff went ABOVE & BEYOND to surprise me on my birthday. so i booked my stay over my birthday - and on the night of, they knocked on my door just after i came back from dinner, and surprised me with 3 (THREE!) slices of chocolate cake decorated with fruits and icing etc, the correct number of candles, and party hats that they handmade from styrofoam. it was awesome! and then the next evening, they surprised me at reception with a printed photograph of the night before (with the cake and hats etc). just really never had any hotel go to such trouble without me requesting for it first, so this was absolutely wonderful, especially as they must have realised my birthday while i was checking in. would totally recommend even without the birthday surprise, as it's a great hotel nonetheless.
Nice hotel, spacious rooms and very good breakfast, next to shops massages and the kata beach! Patong (the night area of phuket) is a 20min drive (400bahts by taxi) The staff is very nice, the hotel just needs bit more maintenance.
Sugar Marina Fashion was great. Nothing fancy but we were gone all day so it didn't matter, it was clean and tidy and cool. Located easy walking distance to beach, taxis, cafes, markets.The staff were friendly.
Pros: Free water, Chang and orange juice and a snickers refilled everyday in mini fridge. House keeping cleaned every single day and were really friendly. Breakfast buffet was okay and there was a coffee machine with latte,cappuccino and hot choc. Great location as kata beach is a 1minute walk straight across from the hotel. Hotel is next to restaurants, shops, massage parlours, laundry and seven elevens. Mama Kata (the hotel restaurant) is very responsibly priced. Gym was handy too and big and always empty. Cons: Staff at reception weren't that helpful. The people staying above our room were ridiculously loud every night and were moving around furniture so it could have been building work not too sure. We went to reception and told them and they said if it happens again tonight we will move you. For me it would have made sense to move us right away so we didn't have another sleepless night! We also asked for more toliet paper one day and we were told someone would bring it up to our room but it never arrived, hence the stain on the curtain.
We're back! If your looking for a nice relaxing place with fantastic buffet breakfast and some wonderful staff- you will enjoy SMF. Nice big pool, clean big rooms and good location across from beach. Restaurant is great and decent prices too. I just spent three weeks there. --Davy
It has very good staff with fresh smiles and very kindness and they have very talented chiefs and very good breakfast Everyday the room service refill fridge withe snickers and &waters and juice Thank you sugar marine
I came to Phuket for three weeks to be in a place of solitude that had all the immediate needs close at hand. While I pursued completing writing my book. This place met all my needs and more. The staff were just so wonderful I especially enjoyed chatting at length with the cleaners in my room. Laundry I took locally to Natalies restaurant which has a laundry section for 50 bth a kilo. By the way Natalies internet restaurant is absolutely delicious and cheap for 99 bth which is approximately 4 Australian dollars. This hotel is conveniently placed write in the heart of Kata beach life and minutes walk to the beach. Its approximately a twenty minute drive from Patong beach honestly the distance was worth it.
Picked this resort for its location Right in the heart of Kata The local bus stop is right across the road Our room is average size but fresh, modern and bright 2 water, 1orange,1 beer and a snickers Bar provided everyday. Towels changed everyday, shampoo and body wash provided in the shower, water pressure good Breakfast is great a very good selection. Something to suit every taste. Goed from 6.30a. till 10.30am If l have one whing it would have to be the toaster, its SO SLOW and only 2 out of the 4 slots work. Time to replace it. Pool has a spa attached to it Even though you are in the heart of town being set back down the dead end street makes it really quite Would l return? Yes, staff good and really value for money
Located very well with amazing massage place Taylor and tattoo shop but that's all this place has going for it. Bookings.com made a mistake and we ended up having to move rooms 3 times, due to 1) pool room but not incl breakfast. 2) room 2 incl breakfast the Aircon stopped working so we had to move at 2:30am to another room to sleep. 3) no hot water, toilet button stuck. Reception staff very unhelpful and unfriendly. We're stopped at 8pm to go swimming but every night since people have been swimming till 2am. Rather pay a little more, now we know for next time.
Our booking was very last minute. At under $60 per room per night, we weren't expecting much - but we were very pleasantly surprised. Rooms are big and clean. Beds are very comfy and king size. The pool area was smallish, but since the hotel is about 2 minutes from a stunning beach we didn't spend much time around the pool so not an issue for us. The bizzarly located saunas (you have to swim to them) were confusing, but since they were closed and seemed to be in the middle of renovation, again, not an issue. The free minibar which was replenished daily was a nice treat. Which other hotel provides a daily free beer? Although the resort is relatively new, the bathroom was beginning to show wear with some stained grouting and rusting tapwear, but I've come to expect this in Asia. Bodywash and shapoo were provided, conditioner was not. Toiletries like soap and shower caps were replenished - sometimes. Pool towels could be exchanged for clean dry ones at any time at reception. Decor was simple and subued. The curtains were effective at keeping out the light in the mornings. The location was great, with shops, bars, massage spots, minibars, street food vendors and restaurants all within a 2 minute walk. There was free parking available, but the limited space meant that cars and bikes had to be parked in front of each other - a bit of a nuisance if you don't want to leave your keys at the front desk. My only complaint was that when I asked at the front desk for contact details of a doctor when one of our party became ill, all I was given was a business card of a tourist clinic in Patong (presumably some sort of kickback arrangement was in place) and I had to use other means to find a local doctor in Kata. We were happy with our stay at the Sugar Marina Fashion, for the price. I'm not sure I would pay top 'high season' rates to stay there, though.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 826 reviews