Amari Phuket4.5 out of 5.0
Recent guest reviews
Great TV location being within striking distance tip the restaurants etc but far enough away not to be effected by the noise of the roads... Stay in the villas and you have a open bar from 5:30 to 6:30 everyday !!
We stayed in a two bedroom villa on the hill, which was beautiful and with unbelievable views from floor to ceiling windows. The hotel has shuttles/golf carts to drive you anywhere you wish on the property. They are at your door within 30 seconds of calling. Amazing customer service everywhere on the property, from the front desk, bellman, etc. The breakfast spread is amazing. We had access to the Ocean Club which has amazing views and allows you to order off menu as well. Access to the Ocean Club also gets you a nice happy hour. The views from the lobby bar are spectacular. Hotel was great about setting up airport and excursion transportation. The peer is near a reef, the water is so clean you can see the fish without going into the water, You could snorkel off the peer, they refer to it as a jetty. Can't say enough about the security and accommodating staff.
Whilst we have stayed in Patong previously at other hotels, for the past 3 years we have always returned to the Amari Phuket. This year was 14 nights over the Christmas – New Year period. The Amari Phuket feels like a second home to us, where you are valued as a guest but more so each team member from gardeners, security, reception, F&B and Club house staff always remember you with a good morning, good evening and huge smiles. At the Amari Phuket the saying that Thailand is the land of smiles is so true. There are many reasons for our constant return however to keep it simple, if you are looking for a 5 star resort in Patong located just a few mins walk away from the heart & hustle & bustle of Patong City Centre (Bangla Rd etc), if you want exceptional service from Food & Beverage, Check In / Reception Staff, House Keeping and Management who you can see every day walking & talking to guests – then this is your resort and why we keep returning. The GM, Pierre is outstanding in regards to his accessibility to his guests and defiantly has a true care about each and everyone’s experience but also for his large team who also have so much respect for him. Extremely rare to see a Resort GM walking morning & night checking in with all their guests. This also goes for Tipaporn who is the Duty GM and each year greets us on arrival remembering us as soon as we walk in. Outstanding service that no rating will match – well above 5 star I have seen. As for the large team this resort has, it is hard to name all but there is certainly every year some exceptional team members that we would love to give credit to for our awesome stay. We love the Club House team who remember the minor details that make you feel so valued day in and out, this includes Pom, our marvellous Wandee who has looked after us for a few years, Araya, Kanchana, Sornchai, & Wish. Then we have had the same house keepers for the past few years who do an exceptional job every day including some amazing room surprises (see photos) who are Sirinapa & Sapattya. In addition to the above every day when you arrive or leave the resort or just order a buggy to take you around the resort, the security team and Bellboys being Praman & Hemhiran & the main man of security every day for us is at the front reception Monsoon who also has been there for a number of years. We also dined at La Gritta Restaurant at the Resort which was amazing. The Chef, Patrizia Battolu greeted us and the service and food was absolutely mouth-watering. Defiantly a must if you are at the resort or even staying in Patong. I am certain the view will also impress everyone. Thank you Chef Patrizia. Well done yet again to Pierre, Tipaporn & all the team for helping us yet again have an amazing holiday in our second home! (A great holiday is that feeling when you just don’t want to go home at all but know you will return again to your second home soon) Looking forward already to our return this December 2018
nice stay just one handicape the rooms are far from lobby need to wait to catch a shuttleor have to wal and it is hard because the location is on a mountain. so sometimes it takes a little time to go back to your room. also the breakfast time from 6.30 till 10.00 is short we are on vacation so we need more time to sleep so more time to catch the breakfast time.
We were a family of 5 and booked into the Amari Phuket for 9 days and we had the most awesome experience at this hotel. We were treated absolutely wonderfully and each and every employee were extremely friendly and helpful. The Xmas eve supper at the Rim Talay was breathtaking. I have never seen such a beautiful setup done for Xmas eve. The food was amazing and you could have almost anything you wished for and the presentation was stunning. The rooms were beautiful and clean and were very sad to leave. The was my 2nd time back to the Amari and my son in law's first. He could not believe as to how beautiful the hotel was and how friendly and helpful the staff were. We as a family would go back in a heartbeat. Well done to everyone who works there.
The hotel was really superb and the food served was really good value, the La Gritta restaurant was excellent and right up to European standards. The staff were all very courteous and friendly, and were always available to help in any way. I am sure we will visit again.
We are a family of 5 and booked 2 rooms, one being a triple for our daughters and the other a suite. However, on arrival we learned that our rooms were literally in two separate locations in the hotel, and in order to reach each room we needed to call reception for a buggy. One room was situated a few metres from the beach and the other was perched high on the cliff. Due to the fact that the hotel is situated on the side of a cliff, there are numerous steps to negotiate in order to reach the hotel’s lobby, restaurants and swimming pools. Although the hotel staff were friendly, I wouldn’t say they are particularly attentive. If you are used to being served and not having to ask for a drink by the pool then forget it. I sat by the pool for 4 hours one day without being offered anything and in the end had to get up and order a drink from the staff at the bar. I know this may sound like I’m behaving like a princess, but I just expected more from this 4 star hotel. In the breakfast restaurant we were offered tea and coffee but on many occasions the staff would forget our orders. On a positive note, the Breeze Spa is amazing and the duty manager was always attentive and friendly. My disappointments with this hotel were: - Description is deceiving - Hotel boasts facilities which aren’t available to every guest such as the Gym, clubhouse and infinity pool (you can only use this if you are in a particular type of guest room or you are willing to pay an extra £30 each per day) - Our suite surprisingly did not have a balcony which isn’t mentioned in the description of the room - No warning about the numerous steps and the need to get a buggy to transport guests from different areas of the hotel, so if you have a disability this isn’t the hotel for you - Ants in the room every day On a separate note, and nothing to do with the hotel, Patong itself is a dump. Be prepared to be ripped off, and hassled. The beach is filthy and there is total disregard for preserving anything natural, with plastic floating in the sea and smashed up coral. Such a shame.
We stayed at the Amari for six nights and had a wonderful stay. The staff were extremely helpful and the rooms are nice and modern. We stayed in a clubhouse room so you need to get a cart each time you want to go to the lobby but it wasn't an issue as soon as you ordered one, the buggy would arrive. The only small issue we had was that housekeeping didn't clean the room until late in the day, one day even at 4:30pm which was too late. But this is only a minor item. There really isn't a good beach here, you would need to walk to Patong. Also it really isn't a quick walk into the strip, probably best to hire a motorbike. We had a very pleasant stay and would certainly come back.
We visited Amari the week running up to Christmas. This was our 2nd visit. We last visited 4 years ago. This time our daughter and her boyfriend came with us. I was worried that the hotel was not going to be as good and didn't want my daughter to be dissapointed. I need not have worried. We were upset to leave after I week. Amari is the best hotel we have ever stayed at. The breakfast is superb. Whoever picks the staff does a fantastic job. Everyone is so friendly, polite and helpful. It is lovely that they smile all the time and everyone works so hard. We loved the little gifts that we got, everyday was like a christmas day for us. Our second week was spent at another hotel, it was nice, but we all agreed that the staff at the 2nd hotel could learn lots from tha Amari people. We have been back home a week and are already talking about saving up and visiting again. Thank you Mr Pelletier for talking to everyone personally and enquiring about our stay. I can honestly say that our stay was perfect. Well Done to Everyone at Amari. All the best for 2018
We stayed over Xmas and left just before new year. I had no expectations before we arrived. I just wanted to see sunshine. We travelled with two young kids and I wasn’t sure what to expect from either guests or staff. From the moment we arrived it was brilliant. The kids a little energetic after the long flight wanted to move and the wonderful reception team engaged with them and rather than me feeling they were under foot i felt they were welcome. That experience continued the entire time we were there. Everyone was warm and genuine. We stayed in the clubhouse. The staff there were just fantastic. Kids were fussed over, nothing was ever a problem. The buggies were such a highlight for the kids, it was hard getting my son off them! Thank you to everyone who made our stay so special.
- Close to Patong Beach
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Patong Beach is within a mile (2 km) of Amari Phuket, and other popular attractions like Bangla Night Street are within a few miles (5 km). This 380-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 2 restaurants. It's on the beach and also near Tri Trang Beach and Banzaan Fresh Market.
Enjoy dining at the resort's 2 onsite restaurants: Rim Talay specializes in international cuisine and serves breakfast, brunch, lunch, and dinner; La Gritta offers relaxing ocean views. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee.
All 380 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms have hair dryers, free toiletries, and slippers. Safes, phones, and desks are other standard amenities.
Guests of Amari Phuket have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking and a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a fitness center, a spa tub, and a sauna.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 6371 reviews