Amari Phuket4.5 out of 5.0
Recent guest reviews
The hotel is excellent. I stayed with my girlfriend for 10 days in August 2017 - we had a great room with a view of the ocean. The bed was comfortable, the facilities around the hotel were all clean and well kept, and the staff couldn't do enough to help. There are 2 pools and a private beach area. It's a great setting for a hotel, and it's got a good family atmosphere. The town of Patong is a 10-15 minute walk along the front, where you can find a wide range of entertainment and food options. The only negative element about the hotel was the cost of the food and drink which were pretty much London prices - which you don't expect in Thailand! Examples are (as of August 2017); a pint of lager £3, a pizza £10, cocktails £5-7. However, we found that generally the prices had gone up in the past 2 years since our last visit to Thailand. It's a shame because the hotel features 2 really nice restuarants (each with a bar) and a another bar - but when the prices resemble what you pay in London (a meal with drinks for 2 in the hotel will come to around £55-60), you tend to avoid it. We eat once in the hotel and spent the other nights in the town where everything is cheaper by between 20-50%.
My wife and I thoroughly enjoyed our stay. Our only request would be for a parents only area. It's a great family destination but we would prefer to have the chance to be away from uncontrolled children.
I spent 2 weeks at the hotel; which included a short stint in Bangkok. The room was great; with a lovely view of the sea. I stayed in block 7 and experienced none of the issues of the other guests have described in their reviews. The restaurants and bars within the hotel were all of a high standard; however I was surprised about how expensive the drinks and food was, it was almost like being back in London in regards to the costs of drinks. I would also question the quality of the trips the hotel promote; as I strongly felt some of these need to be vetted; especially the elephant trekking trips. The staff are very friendly and helpful. Overall I enjoyed my stay and would come back again.
The resort is fabulous with good English speaking staff around. This was our first trip to Phuket and first ever stay at Amari which is indeed great experience. I would like to recommend to try Rimtalay restaurant to taste its spicy chicken wings😄.
Having stayed in Patong Hills on a past visit, i was keen to try out another resort in a similar location. Tripadvisor reviews placed Amari Phuket as one of the highest rated in Patong and i was keen to see why. I was not disappointed! From the moment we stepped into the lobby, the backdrop across to Patong beach was simply stunning! Customer service was exemplary and everyone was extremely courteous - not just the front desk but everyone that you would encounter - not an easy task for a resort which is quite expansive and requiring alot of staffing. We were fortunate to be upgraded to a balcony suite for our anniversary, we had previously booked a normal suite in the new ocean wing, which was completed in 2015. The view is simply stunning to wake up to! As part of our package, we had access to the Club facilities, which had its own private infinity pool, gym and dining area, giving you that bit of exclusivity from the main area. Also provided tea coffee nibbles throughout the day, and did i mention the great service? With only a couple more days before we depart, i am happy we found this resort for our stay. Patong Hills is a great location to be away from the hustle bustle of Patong beach, but has great sweeping vistas and is probably about 15minutes walk down the hill. There is a shuttle bus service to Jungcelon shopping centre a few times a day one way only. It would be perfect if this was a return shuttle that had pick ups from town at say until 11pm. Special mention must go to Apraraporn (with the help of Pathammaporn) at reception who upgraded our room and the service from Matta, Sornthai, kittisak and the entire crew at the Club lounge, thank you guys so much for making our stay so welcome! There are so many other staff i could thank but quite frankly i couldnt remember all their names! Keep up the good work management - youve clearly made an effort to hire the right people for your resort to make the experience special (as i type this i was just handed a honeydew slice on a toothpick at the club lounge poolside!) Looking forward to our final couple days stay! Visitors to this resort can book with absolute confidence.
Our family of 4 visited Amari Phuket recently and we are very very pleased with their top notch service! Right from the start, the staff are patience in answering my enquiries via emails...My daughter fell ill the moment we checked in, the hotel is prompt in arranging housecall doctor who is highly efficient and professional and at midnight, the bellboy rushed us to the hospital due to my girl condition, thank god she's fine. However, I will not recommend Patong Hospital to anyone who need medical attention. The hospital staff are totally rude, unempathtic, poor medical device and unprofessional medical team. In fact it's the worst medical team I've ever met. If they can treat tourists like that, I wondered how the treat their own locals. On a side note, amari phuket made our stay totally memorable and lovely. They sent us flowers upon hearing my girl unwell, chocolate and macarons. Counter staff, restaurant staff, the cleaning team are all so kind, prompt and helpful. Always having a smile on their face. They adore young children as much like as if it's their own. Food wise is nice and decent. Room is clean and comfortable. Though the water coming from the tap to the bathtub can be yellowish, which I assumed is chlorine for sanitizing the water but I guess that's ok. Buggy ride was fast and prompt. My family and I are so glad that we chose the right hotel and will be back again at the same place if I will to visit Phuket again. I would also like to thank the staff at the kids club. They are so kind to play with my kids and be so patient with them. My boy even cry when he's leaving the place, he said he doesn't want to leave Amari and would like to be back. Stunning views, lovely beach and room. And most importantly, top notch service. Thank you Amari team from bellboy, lobby staff, tour desk, restaurant staff, cleaning team, kids club -- you guys make our holiday such a lovely and memorable ones! 😊👍🏻👍🏻👍🏻
Excellent hotel property with at most privacy. Just add more variety to indian food. Rest everything is perfect be it rooms location food ambience sea view. Closest to phuket night life and city centre.
Disgusting on the House Keeping. We stayed for 5 night 13-17/8/2017. Our room no 7321, 7323, 7324, 7328, 7329. We experience a fatal problem, we already report and did a quick survey. No apology received...... also Slow on the luggage service. It took more than 30 minssssssss and a shout from the third floor to get our luggage picked up... Give extra 15-20 mins if u stayed at building 7.
This hotel should be 5 star . At first we checked in immediately they welcome us with some drink.pools are good.plenty of sun beds are available. They have private beach ,nice waterfront,wonderful access roads ,nice lobby but its hot. The restaurants are very good and la gritta is wonderful nice and polite staff with always smiling face they take care of you very well the voyager lounge is very good for those who should checkout and wait some hours for flight it was equipped with good sofa and nice clean wc and shower with fresh towel and for me this is very valuable. Everything is good and nice the location is awesome very near to patong beach and walking street (around 10 min by walk) I strongly recommend this hotel to everyone There is only a few problem the alcoholic drink are very light i dont know why in compare with other bars in city and there is no life rescue near pool or sea
Can't think of one complaint after staying at this resort. Great experience from beginning to end. Great location, nice clean rooms and excellent staff. Originally was at a hotel in karon but cleanliness didn't meet our standards. Left early to check into this hotel and was the best decision I had made on our whole trip. Was met with a delicious tea and very well spoken receptionist, even gave us a free upgrade. Without the upgrade however the service would have been enough and the resort itself was beautiful. Conveniently located right next to patong beach we were a 10 minute walk away from all the shops and restaurants they had to offer. Room had a great view of patong beach and was very modern and clean. All the staff was very nice and helpful. Even met the GM of the resort Andre Pierre and he got us a complimentary shuttle to our next hotel. Wish we didn't have to leave but am grateful for the experience. Had the kind of service that just leaves a good taste in your mouth and leaves you wanting to come back for more. Would highly recommend to anyone coming to Phuket.
- Close to Patong Beach
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Patong Beach is within a mile (2 km) of Amari Phuket, and other popular attractions like Bangla Night Street are within a few miles (5 km). This 380-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 2 restaurants. It's on the beach and also near Tri Trang Beach and Bazaan Fresh Market.
Enjoy dining at the resort's 2 onsite restaurants: Rim Talay specializes in international cuisine and serves breakfast, brunch, lunch, and dinner; La Gritta offers relaxing ocean views. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with breakfast, available for a fee.
All 380 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Safes, phones, and desks are other standard amenities.
Guests of Amari Phuket have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking and a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a fitness center, a spa tub, and a sauna.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 5783 reviews