Common areas filthy. Pool not cleaned our entire stay. Some sketchy clientele in the buildings near the parking lot. Desk staff not professional.
Great updated updated room. Only wish is that there were blackout curtains. It was very bright in the morning.
After seeing other reviews I was hesitant. After staying here I discovered that the property has been under new management for last three months and they have been upgrading everything. The staff (especially Sony) are all wonderful and the room is very nice. I will be back.
I had a perfectly fine stay. This property has gotten some really terrible reviews. I did not experience anything negative. It is not fancy. Some of the furniture in the room is a little dated. But it was clean. The bed was comfortable. The mini-fridge and microwave were super convenient. My room was super quiet (granted I was in a corner room). It is not in a fancy neighborhood, but there certainly were fast-food places in walking distance. It's on a major street (easy for driving, could be challenging to walk to the other side). There is ample parking on-site.
Great Location, pretty quiet, near the beach park, nice amenities.
Terrible customer service. Told me it was too late in the night to check in and to leave.
Good Value, clean room, nice staff. Trouble free stay, close to everything.
Everything it's fine great place and service. Please fix the door handler for room 128 its very hard to open, I recommend it
I could ONLY book the property through Obitz, and when I arrived they did not have the room I reserved with 2 beds. I wonder if this is even a real hotel. It was very sketchy and not in a good neighborhood. I got a full refund and ended up staying somewhere else. As many times as we drove by this property during the weekend no one was staying there.
The office/ Main building was very inviting… Very comfortable and a lot of seating area our room was very very clean definitely worth the money
Staff was friendly, room was decent. Area around the hotel a little ify.
It was reasonably priced and in a good location for us to walk over to pick up a rental car the next morning.
I didn't like that the AC in the unit did not work and that I booked a room for 2 with one bed and I was given 1 towel and had to go down to the desk to ask for another one.
Pros- near ASU Tempe campus and overall in a safe area. The room is old but operable. Cons staff is unprofessional from the frontdesk to housekeeping. They are not friendly and unprofessional. I requested towels and they never arrived. I requested maintenance to check the tv and they never showed. I was never properly checked and so when I was locked out thats what I was told.informed. Things went from worse to ugly quickly. There is no microwave. The mini fridge was not working and it smelled. Room 221 is near the pool so avoid if your lookung for quit.This room also has electrical issues. The vent in the bathroom does not work and whem you turn on the bathroom light it effects the tv sound. Overall the property looks ok. The parking has minimal lightning. I saw a few dogs so it appeared pet friendly which is q plus. No to go meals as states on the site.
The Post 1429 is conveniently located on a busy avenue (Scottsdale Blvd.), only a few minutes from the ASU Tempe campus and a couple of blocks from a major highway intersection. There's also all kinds of shops and restaurants nearby. The property appears to be dated. The rooms are tight and the beds are hard and way high for me (about 26" off the floor and I'm 5' 8"), although if you're tall, they may be just perfect for you. Everything was very clean though, and even if the property was right on a very busy avenue, I didn't hear any noise from it. This facility has two floors only, but if your room happens to be on the second floor you'll have to carry your luggage upstairs--I didn't see any elevators anywhere. This might be a problem for guests with mobility issues (?). We didn't have time to try the breakfast here so I won't comment on that. All in all, the Post 1429 is a decent place to stay for a few nights/days, but I wouldn't stay any more than that.
I liked that things were close by. It was easy to get to. The staff was friendly and funny.
Staff worked to deal with a booking error and they were helpful. Awkward to get around the property. No breakfast food or coffee at all - not even prepackaged food or instant coffee - they said due to Covid.
Checking in become some sort of ordeal. We had arrived early to let them know we would be coming back after 10 pm to check in. When we arrived to check in there was all sorts of confusion about our room readiness (at 10 pm). Our keys didn't work and it took a couple of trips back to the front desk to get those to work. We reserved a King and ended up with two Queens that were squeezed into the room. There is no food service. There was no maid service. We had to call down to get towels and toiletries for the second night (again when we returned to our room at 10 pm).
SureStay Plus Hotel by Best Western Tempe University places you within 2 miles (3 km) of popular sights like Arizona State University and Phoenix Zoo. This 60-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Guests can expect to find free WiFi and 32-inch TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Dining areas, sitting areas, and coffee makers are also standard.
At SureStay Plus Hotel by Best Western Tempe University, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a spa tub, conference space, and a 24-hour business center.
Common areas filthy. Pool not cleaned our entire stay. Some sketchy clientele in the buildings near the parking lot. Desk staff not professional.
Great updated updated room. Only wish is that there were blackout curtains. It was very bright in the morning.
Hi Jason, thank you for taking the time to let us know how you enjoyed your stay with us! It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. We look forward to welcoming you back during your next stay in the area.
Hi Christine, thank you so much for your high rating of our hotel! We are glad that we have been an important part of your travel convenience. We're delighted you had a great time with us and we look forward to serving you again!
After seeing other reviews I was hesitant. After staying here I discovered that the property has been under new management for last three months and they have been upgrading everything. The staff (especially Sony) are all wonderful and the room is very nice. I will be back.
Hi Stephen, thank you so much for your kind comments and review regarding your most recent stay with us. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
I had a perfectly fine stay. This property has gotten some really terrible reviews. I did not experience anything negative. It is not fancy. Some of the furniture in the room is a little dated. But it was clean. The bed was comfortable. The mini-fridge and microwave were super convenient. My room was super quiet (granted I was in a corner room). It is not in a fancy neighborhood, but there certainly were fast-food places in walking distance. It's on a major street (easy for driving, could be challenging to walk to the other side). There is ample parking on-site.
Thank you very much for this sweet review, we look forward again to your next stay.Thank YouregardsRaj GM
Great Location, pretty quiet, near the beach park, nice amenities.
Thank You for your sweet review.Raj GM
Terrible customer service. Told me it was too late in the night to check in and to leave.
We do apologise for your stay being not so good, we are the new owners and have just got the Best western Franchise, and we are trying our best to fix things.and put things together.Thank YouRaj GM
Good Value, clean room, nice staff. Trouble free stay, close to everything.
Dear guest,Thank YouRajGM
Everything it's fine great place and service. Please fix the door handler for room 128 its very hard to open, I recommend it
We appreciate you writing such a sweet review, we have already told our Maintenance person To fix the door handle, we now look forward to seeing you once again, and by the way we have now started the hot breakfast in the morning and we do hope That you will enjoy during your next stay.Regards Ray GM
I could ONLY book the property through Obitz, and when I arrived they did not have the room I reserved with 2 beds. I wonder if this is even a real hotel. It was very sketchy and not in a good neighborhood. I got a full refund and ended up staying somewhere else. As many times as we drove by this property during the weekend no one was staying there.
we thank you for your review, and we are happy that we were able to refund you your money and you could stay in a hotel of your choice, we are undergoing major renovation, resulting in the disruption of services.sorry for all the trouble you had to undergo.RegardsRayGM
Hi Ruth, we regret to discover that you weren't thoroughly impressed with us during your most recent stay and that you found common areas unclean. We assure you that the pool is cleaned on a regular basis, including weekly special treatment, and we want to apologize for the temporarily cloudy state in which you found it. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We do hope you'll return and let us show you a far better experience.