The beds and pillows are excellent.
Property was centrally located in Phoenix but surrounding area was less appealing. Not much dining close by and room service menu was discontinued. Pool was fine but right by the parking lot and entrance with little separation or decoration.
Very impressed with the staff. Very friendly & extremely helpful during our stay which was interrupted by the cancellation of Spring Training due to Covid-19.
If you have a choice, I wouldn't recommend. This place is definitely only a two-star joint, it's old and needs some help. The most positive part was the front desk staff, they were really friendly, helpful and professional. The free breakfast was also nice and included hot eggs and sausage. But that's where the positives end. We arrived around noon, and we appreciated that the front desk was able to give us a room so early. However, it was a really weird handicapped room with no closet and nowhere to put your stuff, the doors were all beat up, it was small, and it wasn't cleaned all the way when we walked in. To be frank, there were *feces in the toilet*. I wanted to contact the Front Desk and ask to change rooms, but after some discussion, we decided that since they let us check in so early, we had to deal. We flushed it and tried to pretend it never happened. But it was not a nice start to our stay. Adding to this, housekeeping did not clean our room the next day for some reason, even though we were out of the room from 11 a.m. - 5 p.m. and did not have the Do Not Disturb sign on the door. The bed was okay but the pillows were AWFUL, not real bed pillows, like small square decorative pillows. The walls were incredibly thin and you could hear everyone and everything around you. The whole stay was just not great, but we had little choice. This part of PHX was booked up and expensive due to Spring Training/other events. Will be staying elsewhere next year.
Friendly, but if we werent there and they cleaned our room, theyd have heat on set at 80° even though it was in 70s outside.
House cleaning very slow two days bad service. Toilet seat very loose . Shower stem leaked water out When running shower. Ask for at least toilet to be tighten up never showed up was there three days
The staff there were delightful. They did so much for us, above and beyond. They were fun and caring, it was a real pleasure to interact with the manager, the maid, everyone there! The rooms were not as soundproof as I would have liked, otherwise, great.
Was a great stay. Staff was amazing. Room Was clean. Recently remodeled
Easy access to interstate. Descent food choices around.
If a reservation through Orbitz means we get the absolute worst room in the hotel then it is over. The man behind the counter when we checked in gave us room 113. Across the hall from the commercial laundry, next to the ice machine and vending machines, closest to the lobby. We paid for 2 nights and left after the first night of no sleep. This room should be converted to a storage closet and never used as a hotel room again. This was the worst hotel experience in my life and I am 68 years old. It was even worse for my wife. I am totally disgusted with the man who checked us in and gave us this atrocious room. I cannot imagine that he was so ignorant of this awful room. The hotel owner and management should eliminate this room from their options to rent to Orbitz clients or anyone at all period.
Friendly staff. Parking well lighting. Room showed attention to detail.
Value and the place was quiet. A bit difficult to find because of the local road work
It was clean, staff very attentive. Quiet, good breakfast, very good price.
The staff was awesome, the rooms clean and remodeled. The carpet was nasty- everywhere. This hotel is is in a sketchy area, but they do have cameras everywhere. They also had a very limited continental breakfast. Front desk girl was a sweet heart!
A no frills hotel located right next to I-10. Pleasant and easy check in. The king room was of adequate size for two people. Refrigerator and coffee maker in the room. The bed was relatively comfortable, a bit on the hard side. The bathroom is on the small side, just like the bath towels. We were on the opposite side of the freeway, so our short stay was quiet. Did not stay for the complimentary breakfast. I would stay again if I needed a hotel for just a few hours.
Located in Estrella, Baymont by Wyndham Phoenix I-10 near 51st Ave is 2.6 mi (4.1 km) from Maryvale Baseball Park and within a 10-minute drive of Roosevelt Row. This 65-room hotel has free in-room WiFi, free self parking, and a 24-hour business center.
All 65 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free weekday newspapers, phones, and ironing boards are other standard amenities.
Guests of Baymont by Wyndham Phoenix I-10 near 51st Ave enjoy access to free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a computer station, express check-out, and free newspapers.
The beds and pillows are excellent.
Property was centrally located in Phoenix but surrounding area was less appealing. Not much dining close by and room service menu was discontinued. Pool was fine but right by the parking lot and entrance with little separation or decoration.
We appreciate that you've taken the time to share with us regarding our parking and your insights regarding our area. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,
Very impressed with the staff. Very friendly & extremely helpful during our stay which was interrupted by the cancellation of Spring Training due to Covid-19.
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
If you have a choice, I wouldn't recommend. This place is definitely only a two-star joint, it's old and needs some help. The most positive part was the front desk staff, they were really friendly, helpful and professional. The free breakfast was also nice and included hot eggs and sausage. But that's where the positives end. We arrived around noon, and we appreciated that the front desk was able to give us a room so early. However, it was a really weird handicapped room with no closet and nowhere to put your stuff, the doors were all beat up, it was small, and it wasn't cleaned all the way when we walked in. To be frank, there were *feces in the toilet*. I wanted to contact the Front Desk and ask to change rooms, but after some discussion, we decided that since they let us check in so early, we had to deal. We flushed it and tried to pretend it never happened. But it was not a nice start to our stay. Adding to this, housekeeping did not clean our room the next day for some reason, even though we were out of the room from 11 a.m. - 5 p.m. and did not have the Do Not Disturb sign on the door. The bed was okay but the pillows were AWFUL, not real bed pillows, like small square decorative pillows. The walls were incredibly thin and you could hear everyone and everything around you. The whole stay was just not great, but we had little choice. This part of PHX was booked up and expensive due to Spring Training/other events. Will be staying elsewhere next year.
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Friendly, but if we werent there and they cleaned our room, theyd have heat on set at 80° even though it was in 70s outside.
Thank you so much for sharing your feedback and giving us an honest look at the guest experience in our hotel. We are glad that you experienced no difficulties with our staff. Thank you for you comments regarding where we should improve. Thank you so much for sharing your feedback and giving us an honest look at the guest experience in our hotel.
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with a better experience on a future visit.
House cleaning very slow two days bad service. Toilet seat very loose . Shower stem leaked water out When running shower. Ask for at least toilet to be tighten up never showed up was there three days
Thank you so much for taking the time to share your experience with us. It is very important to us to address these sorts of issues right away and to ensure that you able to enjoy the rest of your stay. We sincerely do apologize that our housekeeping team was not able to provide a bettler cleaning service and also that our maintenance staff was not able to address the issues with the loose toilet seat and the leak from the shower head. It is through feedback like yours that we were able to quickly address housekeeping, maintenance, and staff courtesy issues. Thank you for bringing this to our attention. We hope to see you again someday and to transform your opinion of our hotel and service.
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.