The room keys barely worked, outside doors were randomly locked (door was propped open with caution sign during the day) the a/c needed to be cleaned, the elliptical was broken but no sign was posted. The room was clean, experienced no outside noise, had hot water, and decent hot breakfast.
Nice facility, good service, etc. what more could you ask for? Perhaps a better sign out front; a little difficult to see. Drove buy it twice before I saw it
Property was clean and updated. Slim pickings on breakfast.
I have been charged by the hotel and orbitz for the same room , Not happy!
Over ripe and aged bananas and allowance of loud guess
The hotel check-in staff were very nice and gave directions on places nearby to eat
Very clean with friendly staff. Wonderful beds! No restaurants nearby so glad they serve a full breakfast
From the moment we checked in until we left every member of the staff was so friendly and helpful. I want to mention a young lady by name Mianda, she has such a great attitude even though she was working on Christmas Weekend she was so wonderful. So pleasant and a great person to be around.
From the moment we checked in the staff was so friendly, every morning every member of the staff we encountered spoke with us.
The staff were friendly and helpful. The room was in good condition with a nice tv and good wifi. Breakfast was fairly simple but satisfying. Overall pleased with my stay.
Stayed here on my way back from 8 day vacation in Colorado Rockies. Was pretty tired and check in was quick and bed was comfortable
Was pleasantly shocked on how clean rooms where and stay was great will be going gone ..
The room was clean, and though it was on the 1st floor and faced the parking lot and was close to I-10, it was incredibly quiet. The beds were comfortable and the full breakfast was fantastic! I have recommended this hotel to my family and will be staying here again when we visit family.
We arrived after 6 p.m.---The room wasn't ready. When it was ready, we went in, and smelled at first what we thought was room freshener and thought it was a nice touch. After being in the room for about 5minutes we realized the smell was something trying to mask dog urine. We went to the front desk and asked if we could change rooms as this room was not going to be acceptable.. The woman at the desk said "well it IS a pet room." Even tho we had a small dog, we Pd our deposit and expected a clean room. Then they offered us a room that was thick with cigarette smell....we don't smoke..they said, " well the smoking rooms are above these rooms." We don't care, we aren't in the room above and again, we dont smoke! Then they took us to another room and that room was clean-then they forgot to charge us for the pet so we had to go to the desk again when we were about to go to bed...they ran our card and we went to bed. The next morning we checked out and they said our card had been declined.. So they ran it again and it went through...later when we were checking our bank account,we saw we had been charged twice..so now we have that to straighten out.
Best Western Milton Inn places you 2.3 mi (3.6 km) from Southern Raceway. This 66-room hotel has conveniences like free breakfast, an outdoor pool, and free self parking.
Free buffet breakfast is included with your stay.
Best Western Milton Inn's 66 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect to find WiFi and 48-inch LED TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are other standard amenities.
At Best Western Milton Inn, guests have access to an outdoor pool, free WiFi in public areas, and a business center. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include free newspapers, laundry facilities, and a vending machine.
The room keys barely worked, outside doors were randomly locked (door was propped open with caution sign during the day) the a/c needed to be cleaned, the elliptical was broken but no sign was posted. The room was clean, experienced no outside noise, had hot water, and decent hot breakfast.
Thank you for your review. We appreciate your feedback and will take it into serious consideration as we continuously strive to improve and update our overall aesthetics and amenities. We are sincerely sorry to hear of the problems you experienced and will immediately look into correcting these issues to better provide our guests with a greater overall stay. We hope you accept our apologies and give us another opportunity to welcome you back for a more pleasant stay.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Nice facility, good service, etc. what more could you ask for? Perhaps a better sign out front; a little difficult to see. Drove buy it twice before I saw it
Your feedback is extremely important to us. Thank You for staying with us.
Property was clean and updated. Slim pickings on breakfast.
Thank you for your review and feedback. We apologize breakfast wasn't everything you may have expected and we will take your comment and try our best to improve!
I have been charged by the hotel and orbitz for the same room , Not happy!
Please contact the hotel directly so we can sort this out. Kind regards,
Over ripe and aged bananas and allowance of loud guess
We really want every guest to have a great experience and it looks like this time we may have fallen short. We apologize that there were any issues. Please let us know if there is anything we can do to make you feel better about your recent stay.
Thank you so much for your 4 star review!
The hotel check-in staff were very nice and gave directions on places nearby to eat
Thank you for taking the time to review our property! We hope to see you again in the near future!
Very clean with friendly staff. Wonderful beds! No restaurants nearby so glad they serve a full breakfast
Thank you for your feedback! We hope to see you again soon.
We appreciate your high rating for Best Western Milton Hotel. We do take pride in catering to our guests' needs the best way we can. Please visit us again, Thank You.