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Best Western Pendleton Inn

2.5 out of 5.0

Recent guest reviews

No complaints, just the way a hotel should be. No problems and all the comfort. Price was very acceptable for the value. Breakfast was nice. Pool was closed (winter) but even it appeared nice. I recommend this best western hotel.

Stayed one night with our dog. Called the hotel for the reservation in advance. Call was handled very professionally. Room was clean and comfortable. Breakfast was very good with sausage, bacon and decent omelettes. Coffee is very good. Furnishings are a bit worn. Location is very good. Nice and quiet, easy access to I84 and downtown.

Last night on the road. Two weary travellers. Had great service and a quiet room that was clean and comfy. After a great sleep and an excellent breakfast the next morning, we were on our way. Thank you for a good nights sleep.

Stayed here on a trip back from Idaho. My hubby and I received an odd check in from a gal who appeared to be on another planet! Her demeanor was strange and somewhat out of it. What was really annoying, was trying to get some sleep and we could hear the gal outside talking really loud while puffing away at her cigarette. Seriously??? Why are you talking so loud out side for so long anyway?? It was very unprofessional to say the least. Also, the bathroom door!!!! Oh my gosh!!! It needed to be cut off down at the bottom so the tub towel can be placed on the ground without the door pushing the towel away from the floor! It was super frustrating and didn’t make any sense to even have the towel on the floor! It was driving me nuts!!! Fix the doors already, so it opens and closes with the towel on the floor! Also, the 90’s called and wants their cheap mattress pad cover back! Why, oh why do hotels still use those? They are scratchy and annoying! Plus, when you pay over 100 a night and traveling for hours, you expect a good mattress and bedding. Stop being so cheap and do something to fix it! Everything else was good with the room....It was really clean!!! So nice job to the house keeping staff. The lobby was clean as well and also the jacuzzi was great too. The breakfast was average and was well prepared.

This place could've been a dump and we would've been happy with it all due to the amazing front desk lady that checked us in. Her warm welcome was above and beyond. Beyond that, having a family room with 3 queen beds fit our family's needs 100%. Wish more locations had this feature!

Called in for a reservation, talked to Cassandra she was very nice and polite over the phone when she setup my reservation. Checked into the hotel by Melissa she was fantastic very friendly and polite, she went above and beyond for me. We will definably be back. Rooms were nice and clean, spacious, beds were very comfortable. High-speed internet worked great, and breakfast in the morning was great as well.

Both hot tub and pool Closed for repairs with unknown ETIC (est. time in commission), per Desk Clerk, so don't look forward to it! (Or, maybe plan on sneaking into a reasonably nearby competitor's... :-)

Great place to stay! On our way to Arizona from Washington, nice stopping point. Good location. Right off the freeway. Gas station, couple of places to get something to eat! The Best Western is right in the middle of several other hotel/motel chains. Would highly recommend! Good service, very nice/accommodating staff. Very nice/clean rooms. Property itself is well taken care of. Good parking area.

As I was able to physically pull several heavy suitcases up each step of two staircases to my room, I quickly became frustrated... and also considered that other 'second floor' guests could have a real issue. What would grandma do??? Also, personally, I looked forward to a snowy mountain view from the hotel site, though this was mostly blocked by the close-by Holiday Inn that obviously enjoyed the best view. In sum, the lack of elevators is really my only gripe. The hotel staff was wonderful and Christmas surrounded the lobby!

I have stayed in Best Western Motels for years and many times each year. The service is usually of good quality but the service in Pendleton is exceptional. You feel like you are the most important person staying there that night. The motel is always clean and friendly.

400 Se Nye Ave Pendleton OR

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Pendleton Inn is located within a mile (2 km) of Children's Museum of Eastern Oregon and Heritage Station Museum. This 71-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Also close to this Pendleton hotel are Pendleton Center for the Arts and Roy Raley Park.


Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 10 AM.


Best Western Pendleton Inn's 71 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 37-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free weekday newspapers, free local calls, and ironing boards.

Property features

At Best Western Pendleton Inn, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Suite, Multiple Beds, Non Smoking, Microwave

King 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 675 reviews