We were placed in a room next to the freeway when they could have put us in a quieter room away from the freeway traffic. Also, they did not like that we booked through a third party (Orbitz) booking service.
Everything was great and I enjoyed my time
The front desk staff are very unfriendly. Never acknowledged or say hi to you
Ugh...be aware that if you have stayed here before, there are changes. if you book via Orbitz/Expedia vs direct, expect less than stellar treatment and reduced amenities. Be sure to ask for a room facing the parking lot rather than the freeway.
Bar
No enough plugs in the room. Room was fairly dirty. No early check in when the hotel was nearly empty during COVID. No masking signs on the door. This should not be rated a 3 star hotel.
Clean, friendly, breakfast included, parking, nice grass area outside, very close to everything. It's good for the price.
Snacks and drinks are great. Carpet in halls needs replaced.
Extremely nice and we'll kept property. Breakfast buffet included, soup and salad free for dinner. Nice amenities such as pool, business center and gift store.
Fantastic hotel for the price. Would give it more stars if I could.
Clean, updated, friendly staff and a delicious breakfast
My original review was done in haste and unfairly. I intend to reverse what I wrote as it was a significant error. Oxford Suites Pendleton went above and beyond to accommodate me during my stay, especially with the complimentary shuttle van. The airline cut my stay short by cancelling my flight 3 times and I was forced to check out at 5:30 in the morning. Oxford Suites made an exception and came to my rescue by providing shuttle transportation before operating hours. General Manager Cari Shafer and Assistant General Manager Jay Zimmerman plus their staff were unbelievable helpful and kind. I intend to return to Oxford Suites Pendleton. It is a MUST stay in this small up and coming town.
Happy hour drinks, salad and soup and free full breakfast was a pleasant surprise. They also were able to get us an accessible room upon arriving.
it was dirty and stains on the carpet, smelled like smoke the first room they gave us, second room , the carpet stained, no smoke detector.
Staff was great and very hospitable. Need to get bigger towels as theirs aren’t much bigger than hand towels. Offer of free salad and soup in evening was great but they had run out of soup. Rooms were nice size and very clean.
Everything was great! Free drinks and breakfast! Can’t beat that.
The breakfast was delicious. You can have the cook make you an omlette of your choice. Also, upon arrival you get 2 free drinks per guest until 9:30pm.
The service in the bar, complimentary soup/salad and especially the service for the breakfast. This was my first time at Oxford, my daughters and I went down for breakfast at 8am (they serve untill 9am), the pancakes were like hockey pucks, the eggs were gone and both coffee containers were empty and I had to find a worker to ask if they made eggs to order like I was told and she replied "yes, but not right now because I am busy so in about 20 minutes" who has 20 minutes when they have another whole day of driving ahead of them. She had removed the menu as well as I didn't even realize they made omelets until I was walking out 20 minutes later and she put the sign back up :-(
Oxford Suites Pendleton is a short stroll from Pendleton Round-Up and Happy Canyon Hall of Fame and Roy Raley Park. This 87-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.
All 87 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and DVD players. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and ironing boards. Limited housekeeping is available.
At Oxford Suites Pendleton, guests have access to a gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and a library.
We were placed in a room next to the freeway when they could have put us in a quieter room away from the freeway traffic. Also, they did not like that we booked through a third party (Orbitz) booking service.
Everything was great and I enjoyed my time
Thanks for staying with us. We appreciate your feedback!
The front desk staff are very unfriendly. Never acknowledged or say hi to you
Thank you for your feedback. We will work on addressing this.
Ugh...be aware that if you have stayed here before, there are changes. if you book via Orbitz/Expedia vs direct, expect less than stellar treatment and reduced amenities. Be sure to ask for a room facing the parking lot rather than the freeway.
We apologize for any inconvenience you may had experienced during your stay with us. Thank you for your feedback and we will use that to help improve our guest experience.
Bar
We're so glad you enjoyed your stay! We look forward to welcoming you back to Oxford Suites in the future!
No enough plugs in the room. Room was fairly dirty. No early check in when the hotel was nearly empty during COVID. No masking signs on the door. This should not be rated a 3 star hotel.
Jay, your feedback is really important to us and we appreciate you taking the time to share your concerns with us. Our management team has been reviewing your comments and would like to assure you that we will be following up with our housekeeping team. We are grateful for the mask ordinance that is in place in the State of Oregon and we are continuing to work with our staff to find safe solutions for helping to enforce the mask requirement while keeping our team members safe and making the appropriate accommodations for those that need them. In addition to notices on our websites and prearrival emails, we also have signage posted on the front door and in the lobby area, and we even have disposable masks on hand for individuals who do not have one. We hope you'll consider giving us another chance in the future and wish you the best of luck in your travels.
Clean, friendly, breakfast included, parking, nice grass area outside, very close to everything. It's good for the price.
Thank you for staying with us. We appreciate your feedback!
Snacks and drinks are great. Carpet in halls needs replaced.
Extremely nice and we'll kept property. Breakfast buffet included, soup and salad free for dinner. Nice amenities such as pool, business center and gift store.
We're happy to hear that you enjoyed your stay here with us at Oxford Suites, we hope to see you in the future! :)
Fantastic hotel for the price. Would give it more stars if I could.
We're happy to hear that you enjoyed your stay here with us at Oxford Suites, we hope to see you in the future! :)
Thanks for staying with us. We appreciate your feedback.