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The Northam All Suite Penang

4.0 out of 5.0

Recent guest reviews

Great hotel.Good location.Its walking distance to most of the food joints. Breakfast is good and has a lot of varieties.. The staffs is friendly n helpful..My family loves staying here.. Definitely will come back again!

This hotel is simply amazing, from both the outside and inside. It is like the replica of the trump tower from the outside. Else the staff is friendly and good service is expectant. It has a swimming pool on the ninth floor with a gymnasium by it. Rooms are big, extremely luxurious and spacious. Breakfast is complementary and decent and the restaurant is good. The location is also perfect and the rooms offer a very good view. One problem with the hotel is that the ACs cannot be turned off making the rooms very chilly

My wife and i stayed there in March for 3 nights. Look if your looking for a hotel just to sleep in whilst visiting George Town its ok. That's after flicking the cockroaches of your bed. If your after a hotel to spend your days by the pool or in the spa enjoying a cocktail or two and being looked after by friendly staff, book somewhere else. Pool is average, spa is closed, pool bar is closed and staff seem to be wishing they were elsewhere.The whole place is old and worn out and its best days well in the past. A little tip if your arriving by car. Unload for bags before parking in the car park. The lift from the hotel reception doesn't go up to all levels of the car park.

Rooms are dated and old, floor creeks, and there were roaches. But, there is a Jacuzzi tub in the room which my toddler absolutely liked, and the hotel pool was nice for the kids to enjoy in the afternoon. Breakfast came with the room, just average. Location is near food places and malls, near gurney drive but not necessarily walking distance though there are some that are close enough to walk to. Driving is a hassle because parking and traffic around the area is bad, congested and jammed. Had a view of the sea but lots of construction work going on (reclaimed landfill).

First time staying here and i'm loving it already! Speedy reply from Grace ( tele ) when i needed help. Big room with reasonable price , comfy bed and cool Jacuzzi! No complaint and definitely coming back again. Thumb up! Just needed some improvement on crowd control during breakfast. I think they have a ground check in ( china group ) on that time and our seat was taken by other guest aggressively and ended up sharing table with them. ( it's okay since they insist on sitting on our table ) *Lesson learned, never leave your table even if you have your stuff or bags leaving on it. Overall, great !

The hotel owns me RM60 that was charged from my credit card apparently "by mistake". Poor customer services and staff and managers are hopeless to solve your issue. They mistreat you I would recommend everyone to double check how much you've been charged cause apparently they are stealing money from poeple's credit card Will never return to this hotel again and none of my friends will

near to gurney drive, and gurney plaze, can reach in walking distance, also near to town, good reception service and friendly, easy get cab or Grab to travel. good, clean and beatiful room, overall good and nice.

i was staying there for one night upon my arrival there were no one who come to help i could understand it was very crowded. they asked me to have a sit, i was waiting for 20 mins, once they were available to assist they ask me to come, But during check in process made me feel we were not welcomed at all The lady "Rita" she was doing the check in for me and suddenly call another staff to hand over my check in without informing us and mentioning to the staff she needs to go for her lunch with her guest. also although i've request the room for non- smoking they never ask and just gave the room in smoking Floor! during my Breakfast next day i came down around 0700hrs for the breakfast but the staff was busy making there own breakfast i didn't expect for the high quality services but it wasn't the one that i was expecting

At first when my wife and I arrived we had assigned to room at 35th floor. The time when we step out from elevator, we smell smoke and apparently this is a smoking floor. We went down to reception and had our room changed to 25th floor. The room we got at 25th floor is big but not bright enough even we turn on all the light. It is almost impossible for me to continue my work (came here for a conference and need to prepare summary for some paper) as all light were so dim. Besides, there has electricity issue where the light will turn off occasionally. We got the technician to check for the switch box but he can't do anything and just tell us inform them if problem occur again. We can't accept this room as the light turn off a few times in an hour, so we went down to reception and ask to change the room. The receptionist ask us to go back to room and wait for their arrangement. After 30mins of waiting (it closed to 11.30pm) they sent a guy who not understand English with a new key card and assigned us to 35th floor (which is exactly the same room that we received during check in). We went down to the reception and talk to the guy on duty. Our voice was high as it already close to midnight and we are tired. Finally the guy at reception upgrade us to junior suite room where we found no issue to the room. This is a very dated hotel with a lot of minor defect. Not many people stay in this hotel make it a little bit spooky. The room is large and have nice view facing to the sea. However this hotel require huge renovation to upgrade the facility.

Location is within the Georgetown with walking distance. Sea view room is available, Gym, swimming pools, spa and massage is available. Gurney drive is nearby. The Northam Beach Cafe is just opposite.

55, Jalan Sultan Ahmad Shah Penang Penang

Hotel highlights

  • Walking distance to Wat Chaiya Mangkalaram
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Georgetown within a short walk of Wat Chaiya Mangkalaram, The Northam All Suite Penang is within 2 miles (3 km) of other popular sights such as Camera Museum. This 142-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool. Located in central Penang, the hotel is also near Pinang Peranakan Mansion and Leong San Tong Khoo Kongsi.


Enjoy a leisurely bite to eat at Coffee House, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


The 142 air-conditioned accommodations feature 2 bathrooms and afford space to spread out with sitting areas. Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also standard.

Property features

The Northam All Suite Penang features a full-service spa, an outdoor pool, and a fitness center. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and 4 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

61.0% of guests recommend this hotel

Total of 544 reviews