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U Hotel Penang

3.0 star property
Hotel with free parking, near Queensbay Mall

Choose dates to view prices

Photo gallery for U Hotel Penang

Reception
Reception
Flat-screen TV
Deluxe King (Saturn) | In-room safe, desk, bed sheets
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Business services

Explore the area

Map
676, Jalan Sungai Dua, George Town, Penang, 11700
  • University of Science-Malaysia
    ‪3 min walk‬
  • Queensbay Mall
    ‪3 min drive‬
  • TESCO
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪10 min drive‬

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Room options

View all photos for Regular Queen (Venus)

In-room safe, desk, bed sheets

Regular Queen (Venus)

8.0 out of 10
Very good
(2 reviews)
  • 156 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King (Saturn)

In-room safe, desk, bed sheets

Deluxe King (Saturn)

8.0 out of 10
Very good
(4 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Regular Twin (Luna)

Regular Twin (Luna) | In-room safe, desk, bed sheets

Regular Twin (Luna)

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

George Town

Located in Gelugor within a 5-minute walk of University of Science-Malaysia, U Hotel Penang is within 2 miles (3 km) of RECSAM and Institute Pendidikan Guru. This 128-room, 3-star hotel welcomes guests with conveniences like free self parking, a business center, and express check-in.

What's nearby

  • University of Science-Malaysia - 3 min walk - 0.2 miles
  • Queensbay Mall - 3 min drive - 1.9 miles
  • RECSAM and Institute Pendidikan Guru - 3 min drive - 1.9 miles
  • TESCO - 4 min drive - 2.9 miles
  • KOMTAR - 9 min drive - 6.0 miles

Getting around

  • Penang Sentral - 22 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Restoran Nasi Kandar Subaidah - ‬7 min walk
  • ‪The Coffee Bean & The Leaf - ‬1 min walk
  • ‪Roti Canai Naina - ‬5 min walk
  • ‪Leomag Waffle - ‬2 min walk

About this property

U Hotel Penang

Hotel with free parking, near Queensbay Mall
Guests of U Hotel Penang enjoy features like a business center, a meeting room, and express check-in. There's free parking if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities and a reception hall.
For entertainment, guests can enjoy flat-screen TVs. Other standard amenities include coffee makers, hair dryers, and safes. Housekeeping is not available.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Parking and transportation

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

U Hotel Penang
U Hotel
U Hotel Penang George Town
U Hotel Penang Bayan Lepas
U Hotel Penang Hotel
U Hotel Penang George Town
U Hotel Penang Hotel George Town

Frequently asked questions

What's there to do within easy reach of U Hotel Penang?

This hotel is situated in Gelugor, close to Queensbay Mall, Penang Hill, and KOMTAR. You'll also find TESCO and Penang International Sports Arena within a short drive.

How much does it cost to stay at U Hotel Penang?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at U Hotel Penang on Jun 25, 2025 start from $47.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at U Hotel Penang?

Yes, self parking is offered for free at the hotel.

Does U Hotel Penang feature a casino?

No, U Hotel Penang doesn't have a casino.

Is there an indoor pool at U Hotel Penang?

No, there is no indoor pool at this hotel.

Are there hot tubs at U Hotel Penang?

No, there isn't a spa tub at this hotel.

Does U Hotel Penang feature a restaurant that includes a breakfast menu?

No, U Hotel Penang doesn't have a restaurant that serves breakfast.

Does U Hotel Penang allow pets to stay free of charge?

No, pets and service animals aren't allowed at U Hotel Penang.

Does U Hotel Penang have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from U Hotel Penang?

The closest major airport to U Hotel Penang is Penang Intl. Airport (PEN), which is 6.3 mi away (16 minutes by car).

Can I book a room with a balcony at U Hotel Penang?

No, there aren't any guestrooms with balconies at U Hotel Penang.

U Hotel Penang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 96 out of 301 reviews
Rating 8 - Good. 155 out of 301 reviews
Rating 6 - Okay. 38 out of 301 reviews
Rating 4 - Poor. 5 out of 301 reviews
Rating 2 - Terrible. 7 out of 301 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad siddiki

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Ooi, Gelugor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay again when come to Penang.
Stayed 1 night in Feb 2025

10/10 Excellent

Ooi, Gelugor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby many restaurants surrounding.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area. Diy laundry, restaurants and Lotus nearby. Room very well planned for business traveller.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ahmad, Kota Bharu

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Ooi, Gelugor

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Aug 2024

8/10 Good

Lai Chuan, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and beside Lotus shopping. Staff are friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Faruq

Stayed 1 night in May 2024

4/10 Poor

Ong Kian

Stayed 1 night in Feb 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Room a bit small though. Should provide room slippers.
Stayed 2 nights in Feb 2024

8/10 Good

Siah

Stayed 3 nights in Jan 2024

10/10 Excellent

Ong Kian

Stayed 1 night in Jan 2024

10/10 Excellent

Ong Kian

Stayed 1 night in Jan 2024

10/10 Excellent

Ong Kian

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Kim Lin

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Wee Kuok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Ong Kian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect It's clean
Stayed 13 nights in Sep 2023

2/10 Terrible

Kai Wah, Hong Kong

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Ong Kian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good easy to get foods
Stayed 1 night in Jun 2023

6/10 Okay

Zain Qisti

Traveled with partner
Liked: Cleanliness
Everything was ok, but we don't like the colour and the condition of your floors in the rooms..thanks.
Stayed 2 nights in Jan 2023

8/10 Good

SUHAILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Raidha

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities

Worst staff

The rooms are too small. The staff are very rude and they dont want to communicate or give feedback. They are the worst.
Stayed 2 nights in Nov 2022

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2022

8/10 Good

Goh bee

Stayed 2 nights in Nov 2022

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