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U Hotel Penang

3.0 star property

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Photo gallery for U Hotel Penang

Room amenity
Exterior
Reception
Reception
Regular Twin (Luna) | In-room safe, desk, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
676, Jalan Sungai Dua, George Town, Penang, 11700
  • Place, University of Science-Malaysia
    ‪2 min walk‬
  • Place, Penang Youth and Sports Complex
    ‪3 min drive‬
  • Place, RECSAM and Institute Pendidikan Guru
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪11 min drive‬

Room options

View all photos for Regular Queen (Venus)

In-room safe, desk, bed sheets

Regular Queen (Venus)

7.6 out of 10
Good
(4 reviews)
  • 156 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King (Saturn)

In-room safe, desk, bed sheets

Deluxe King (Saturn)

8.0 out of 10
Very good
(4 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Regular Twin (Luna)

Regular Twin (Luna) | In-room safe, desk, bed sheets

Regular Twin (Luna)

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

George Town

Located in Gelugor within a 5-minute walk of University of Science-Malaysia, U Hotel Penang is within 2 miles (3 km) of RECSAM and Institute Pendidikan Guru. This 128-room, 3-star hotel welcomes guests with conveniences like free self parking, a business center, and express check-in.

What's nearby

  • University of Science-Malaysia - 2 min walk - 0.1 miles
  • Penang Youth and Sports Complex - 3 min drive - 1.5 miles
  • RECSAM and Institute Pendidikan Guru - 3 min drive - 1.9 miles
  • KOMTAR - 11 min drive - 6.7 miles
  • Gurney Drive - 13 min drive - 7.6 miles

Getting around

  • Penang Sentral - 22 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪Ekonomi Tomyam - ‬1 min walk
  • ‪Kim Hin Cafe - ‬1 min walk
  • ‪Thai Tuk Tuk - ‬2 min walk
  • ‪Tong Shui Xiao Po 糖水小铺 - ‬2 min walk
  • ‪The Coffee Bean & The Leaf - ‬1 min walk

About this property

U Hotel Penang

Guests of U Hotel Penang enjoy features like a business center, a meeting room, and express check-in. There's free parking if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities and a reception hall.
For entertainment, guests can enjoy flat-screen TVs. Bathrooms offer hair dryers and bidets. Other standard amenities include coffee makers, safes, and phones. Housekeeping is not available.

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Property amenities

Parking and transportation

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

U Hotel Penang
U Hotel
U Hotel Penang George Town
U Hotel Penang Bayan Lepas
U Hotel Penang Hotel
U Hotel Penang George Town
U Hotel Penang Hotel George Town

Frequently asked questions

What's there to do within easy reach of U Hotel Penang?

This hotel is situated in Gelugor, close to Penang Hill, KOMTAR, and Gurney Drive. You'll also find Queensbay Mall and Penang International Sports Arena within a short drive.

Is there parking available at U Hotel Penang?

Yes, self parking is offered for free at the hotel.

Does U Hotel Penang feature a casino?

No, U Hotel Penang doesn't have a casino.

Is there an indoor pool at U Hotel Penang?

No, there is no indoor pool at this hotel.

Does U Hotel Penang have a hot tub?

No, this hotel doesn't have a spa tub.

Does U Hotel Penang feature a restaurant that includes a breakfast menu?

No, U Hotel Penang doesn't have a restaurant that serves breakfast.

Does U Hotel Penang allow pets to stay free of charge?

No, pets and service animals aren't allowed at U Hotel Penang.

Does U Hotel Penang have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from U Hotel Penang?

The closest major airport to U Hotel Penang is Penang Intl. Airport (PEN), which is 6.3 mi away (16 minutes by car).

Are there rooms with balconies at U Hotel Penang?

No, there aren't any guestrooms with balconies at U Hotel Penang.

U Hotel Penang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 98 out of 306 reviews
Rating 8 - Good. 157 out of 306 reviews
Rating 6 - Okay. 39 out of 306 reviews
Rating 4 - Poor. 5 out of 306 reviews
Rating 2 - Terrible. 7 out of 306 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexander

Liked: Staff & service, property conditions & facilities
Good hotel for stopover in Penang.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
I am very satisfied with my stay.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Ooi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay again when come to Penang.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

LEE WEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good option for budget stay.
Stayed 1 night in Oct 2022
Verified

8/10 Good

jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect It's clean
Stayed 13 nights in Sep 2023
Verified

10/10 Excellent

Ooi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby many restaurants surrounding.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Lai Chuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and beside Lotus shopping. Staff are friendly and helpful.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Wei Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great location to stay in Penang. Convenient location that's between the George Town and industrial area. Plenty to eat around the area and short drive to Queensbay Mall.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Ram Mahalingam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are neat and clean. Staff services are good. But basic amenities such as tooth paste & brushes are not providing. Overall pleasant experience and nice stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area. Diy laundry, restaurants and Lotus nearby. Room very well planned for business traveller.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is satisfactory
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Kian Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Location was ok and come with hotel parking which is good!
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Ong Kian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good easy to get foods
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Room a bit small though. Should provide room slippers.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

CHIARA LUCY ASIR

Liked: Staff & service, amenities, property conditions & facilities
Place was great and bed was comfortable. I had a good sleep. A lot of eateries and convenience stores nearby. Seamless check in and deposit was RM100. Staff very friendly and approachable. The only thing is that inside the room I feel the area where the iron board is and the cups and utensils was dusty. I feel the hotel can improve on this. Otherwise good stay. Will definitely stay again.
Stayed 1 night in May 2025
Verified

6/10 Okay

Go

Liked: Cleanliness, property conditions & facilities
Moderate service, facility, and price. Walking distance to USM.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ahmad siddiki

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Chin siong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV with Netflix Should has room service on the next day
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

Man Tat

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

very noisy

very noisy
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Hyoungwook

Liked: Staff & service
Mattress too soft and the room is abit old
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Lekbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is gut, but the Internet doesn‘t work.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Zain Qisti

Liked: Cleanliness
Everything was ok, but we don't like the colour and the condition of your floors in the rooms..thanks.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Ali

Liked: Cleanliness, staff & service
Their is too much humidity in the room
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Raidha

Disliked: Staff & service, property conditions & facilities

Worst staff

The rooms are too small. The staff are very rude and they dont want to communicate or give feedback. They are the worst.
Stayed 2 nights in Nov 2022

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