Quiet room. Staff courteous. Room was not clean to Covid standards. Headboard full of finger prints and hair oils. Windows were filthy to the touch. Pillows were lacking. No glasses in room.No coffee in room and was charged extra for coffee in lobby. The filthy headboard was definitely an indication of further items not cleaned properly.
Had to change rooms upon finding hair in sink and used tissue on floor along with crumbs near bed. Desk chair had fur/hair all over it “New” room felt like it was in the middle of a renovation. A thermostat was mounted but not hooked up to actual ac unit. Certain switches had plastic tabs to keep you from using them. Dust and what looked like paint chips in closet. No furniture for safe, it was propped up off floor on what looked to be a bin. Soap scum in bathroom from PREVIOUS GUESTS Half channels on tv had poor or no reception Staff did not enforce covid guidelines fully/regularly. Felt comfortable at check in but consistently came across patrons in lobby area talking/hanging out without masks.
Delta Hotels by Marriott Basking Ridge is located 2.9 mi (4.7 km) from United States Golf Association Museum and within a 10-minute drive of Farmstead Arts Center. This 3.5-star hotel has 116 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11 AM.
Delta Hotels by Marriott Basking Ridge's 116 rooms provide coffee makers, free bottled water, and safes. Guests can expect free WiFi and 55-inch Smart TVs with Netflix and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. Phones, ironing boards, and desks are also standard.
Guests of Delta Hotels by Marriott Basking Ridge enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. There's free parking and a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Quiet room. Staff courteous. Room was not clean to Covid standards. Headboard full of finger prints and hair oils. Windows were filthy to the touch. Pillows were lacking. No glasses in room.No coffee in room and was charged extra for coffee in lobby. The filthy headboard was definitely an indication of further items not cleaned properly.
Had to change rooms upon finding hair in sink and used tissue on floor along with crumbs near bed. Desk chair had fur/hair all over it “New” room felt like it was in the middle of a renovation. A thermostat was mounted but not hooked up to actual ac unit. Certain switches had plastic tabs to keep you from using them. Dust and what looked like paint chips in closet. No furniture for safe, it was propped up off floor on what looked to be a bin. Soap scum in bathroom from PREVIOUS GUESTS Half channels on tv had poor or no reception Staff did not enforce covid guidelines fully/regularly. Felt comfortable at check in but consistently came across patrons in lobby area talking/hanging out without masks.
Thank you for taking the time to leave a review during your recent travels to the Basking Ridge area. We apologize that your stay was unsatisfactory and we appreciate your patience. We have taken your feedback to the appropriate team members and have addressed each issue.
Thanks for taking the time for posting your review. It is greatly appreciated and we are pleased about the experience you had.
Thank you for taking the time to provide us with your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short in meeting your expectations. We have shared your feedback to the appropriate hotel team to ensure the necessary guidelines are in place to prevent these issues from occurring in the future. While we have removed the coffee makers and glasses from the guest rooms in an effort to ensure we follow sanitation guidelines, those items are certainly still available upon request.