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Novotel Paris Centre Tour Eiffel

4.0 out of 5.0
Overview Reviews Amenities & Policies
61 Quai De Grenelle, Paris, Paris
1-844-663-2269
3.1
out of 5
Average Guest Review
See all 38 reviews
Room cleanliness 3.0
Service & staff 3.5
Room comfort 3.0
Hotel condition 3.0

This hotel is most popular for:

  • Everyone
  • Couples
  • Family

Recent guest reviews

I did not use the hotel's parking service. Other services were great. Close to two metro stations Bir Hakeim and Javel as well as RER/train which runs in the city and the metropolitan area. The hotel has a fitness center and swimming pool and an excellent complimentary/free breakfast. Only thing is that you cannot adjust room temperature on your desired. Airconditioning is very weak and runs all the time. Windows cannot be opened. Also, the hairdryer is 35-45 years old and very weak. I saw a similar hairdryer in the Cosmos hotel in Moscow which was built by the French in 1980s. Overall, the hotel was worth for my money.

Old and run down. Rooms are the size of a shoe box. Room service wouldn’t clean our room because our luggage was opened up on the floor. NOT a 15min walk to the Eiffel Tower as advertised. More like 25min.

Staff was friendly and provided great service. Location is convent to sifghts tourist normally visit.

Everyone was very friendly and helpful. Didn’t get the room I wanted but

Lobby was nice, otherwise disappointing. Rugs stained and dirty, electrical power went down, multiple requests required for anything, and overall the staff were abrupt. I was stuck away from hotel and called to ask them to send a cab, they refused so I remained stuck until someone assisted.

The front desk people are excelent but the room is not clean and they need to replace the carpet.

So close to the Eiffel Tower, just a block away. Can see the tower light up.

The room was not clean and the bathrooms were horrible.

The room was a typical Parisian hotel room. When we walked in and looked around we found that the shower was broken. Specifically the pole that holds the handheld showers was in the tub. I brushed my teeth and saw the water wasn't draining. We called and were told someone would be right up. An hour later and no one showed up. Stopped by the front desk and told again someone will be right up. Next morning called again, still no repair. We stayed a total of 4 nights and it wasn't until our last night that someone finally came to repair. He was lovely and speedy about the matter. We just couldn't understand why the issues weren't handled on the first call.. The proximity of hotel to Eiffel Tower is walking distance and there is a mall and two train stations very close. Hopefully others won't have the same experience. We travelled a long way and paid a lot of money for our getaway and we're neglected and regretted the hotel choice.

Friendly staff, easy check in, fitness room is spectacular.. close walking distance to Eiffel Tower, shops, cafe, mall and metro.. room carpet needs to be changed. Hotel needs better food options. Breakfast was not good, not many options for lunch but dinner was good.. Japanese restaurant is overpriced. I enjoyed my stay at Novotel.

Stayed for 6 nights with kids in the delux room with sofa bed + queen bed. Was the most spacious room in the area when compared to other hotels. Rooms were comfortable and we were 15 minutes walking from Eiffel Tower, which made for a good walk every evening.

Stayed at this hotel for 4 nights mainly because of a business conference. It was the dirtiest hotel I have ever stayed at. The rugs were dirty and stained with iron marks. I wouldn't even walk the floors without my shoes on. The bathroom had mold in the corners. And the metal strips holding down the carpeting was coming up so you needed to be careful when walking into bathroom. The breakfast for 16 euros was awful. My only positive was the concierge was helpful. This hotel is very inconvenient to any sights in Paris. You have to walk almost 10 minutes in a working class neighborhood to get to the Metro. I would not walk at night. I would not recommend this hotel at all.

Hotel was first class. Very convient location. Staff could not have been nicer.

It was our first time in Paris, and this Hotel was excellent! Great location and the concierge was very helpful and friendly. We loved it!!

Very modern, this hotel suffers from the policy of requiring upfront payment and typically cramped rooms. Much could be done to make the rooms more livable. Also, it is on the edge of the tourist area. Overall, we had a good experience, but I would not return unless attending a conference there.

61 Quai De Grenelle Paris Paris

Hotel highlights

  • Walking distance to Rue du Commerce
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in 15th Arrondissement within a short walk of Rue du Commerce, Novotel Paris Centre Tour Eiffel is within a mile (2 km) of other popular sights such as Eiffel Tower. This 764-room, 4-star hotel has 2 restaurants along with conveniences like an indoor pool and free in-room WiFi. It's connected to the convention center in central Paris and also close to Champ de Mars and Palais de Chaillot.


Dining

Enjoy dining at one of 2 onsite restaurants including Novotel Cafe, which specializes in French cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

Novotel Paris Centre Tour Eiffel's 764 rooms are air-conditioned and provide refrigerators, coffee makers, and free bottled water. LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and desks.


Property features

At Novotel Paris Centre Tour Eiffel, guests enjoy features like an indoor pool, a fitness center, and a sauna. Valet parking is offered for EUR 29 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Standard Room

Twin 2 | Sleeps 2
$142* Per night/room Nov 16 - Nov 17

Superior Room, View

Queen 1 | Sleeps 2

Superior Room

Queen 1 | Sleeps 4

Executive Suite, View

Queen 1 | Sleeps 2

Standard Room

Queen 1 | Sleeps 2

Guest reviews for Novotel Paris Centre Tour Eiffel

Everyone (14) Couples (11) Business (2) Family (9) Other (2)
5
Families Business Business Travelers

I did not use the hotel's parking service. Other services were great. Close to two metro stations Bir Hakeim and Javel as well as RER/train which runs in the city and the metropolitan area. The hotel has a fitness center and swimming pool and an excellent complimentary/free breakfast. Only thing is that you cannot adjust room temperature on your desired. Airconditioning is very weak and runs all the time. Windows cannot be opened. Also, the hairdryer is 35-45 years old and very weak. I saw a similar hairdryer in the Cosmos hotel in Moscow which was built by the French in 1980s. Overall, the hotel was worth for my money.

By , from Missouri, USA on Sep 15, 2019

Review comment responded on Sep 16, 2019

Greetings from Paris Matt, Many thanks to you for this very pleasant comment following your stay with us. We are delighted that you enjoyed this one and we hope to get a new opportunity to welcome you there, Kind regards,

3
Everyone

By on Aug 2, 2019

Review comment responded on Aug 2, 2019

Dear guest, We thank you for sharing your experience to the Novotel Paris Centre Tour Eiffel. We hope to get a new opportunity to welcome you next, Kind regards,

4
Everyone

By on Jul 20, 2019

Review comment responded on Jul 20, 2019

Good morning, Many thanks for sharing your experience with us, Kind regards,

2
Everyone

By on Jun 10, 2019

Review comment responded on Jun 10, 2019

Dear guest, We thank you for sharing your experience in our hotel. We are sorry if some of our services did not live up to your expectations. We remain at your disposal to exchange more about it, Thanks again for your return, Kind reards,

2
Partner Couples

Old and run down. Rooms are the size of a shoe box. Room service wouldn’t clean our room because our luggage was opened up on the floor. NOT a 15min walk to the Eiffel Tower as advertised. More like 25min.

By on Jun 1, 2019

Review comment responded on Jun 2, 2019

Dear guest, We thank you for sharing your return after your stay in our hotel. We are sorry that certianes benefits have not lived up to your expectations and we ask you to accept our sincere apologies. We hope to regain your trust during a future stay, Cordial greetings,

5
Partner Couples

Staff was friendly and provided great service. Location is convent to sifghts tourist normally visit.

By on Mar 27, 2019

Review comment responded on Mar 27, 2019

Dear guest, We thank you for sharing your experience to the Novotel Paris Centre Tour Eiffel. We hope that we will have pleasure to welcome you next, Have a nice day, Regards,

4
Everyone

Everyone was very friendly and helpful. Didn’t get the room I wanted but

By on Feb 20, 2019

Review comment responded on Mar 29, 2019

Dear guest, We thank you for sharing your comment following your stay to the Novotel Paris centre Tour Eiffel, Pleased to read your compliment regarding our team, that's nice! Hope to see you soon again, Kind regards,

2
Everyone

Lobby was nice, otherwise disappointing. Rugs stained and dirty, electrical power went down, multiple requests required for anything, and overall the staff were abrupt. I was stuck away from hotel and called to ask them to send a cab, they refused so I remained stuck until someone assisted.

By on Dec 27, 2018

Review comment responded on Jan 2, 2019

Thank you for sharing your experience at Novotel Paris Center Tour Eiffel We are sincerely sorry that the service that was reserved to you by our staff did not live up to your expectations, We hope to regain your confidence during a future stay, do not hesitate to contact me: murielle.griffon@accor.com We wish you a very happy new year 2019!

3
Everyone

The front desk people are excelent but the room is not clean and they need to replace the carpet.

By on Sep 7, 2018

4
Everyone

So close to the Eiffel Tower, just a block away. Can see the tower light up.

By , from chicago ridge, IL on Aug 11, 2018

Novotel Paris Centre Tour Eiffel

61 Quai De Grenelle, Paris, Paris 75015
url importing https://www.orbitz.com/Paris-Hotels-Novotel-Paris-Centre-Tour-Eiffel.h17725-p2.Hotel-Reviews