4/10 Poor
Peter, Calgary
Traveled with partner
Oct 6, 2025
Disliked: Cleanliness
I cannot understand the high ratings they have been given.
The room carpets were disgusting so the provided slippers were appreciated, even if they were 2 sizes too small. You will need them in the bathroom where the tile floor is sticky. This is likely atom all the dog urine in the streets and people walking in the room with their shoes on.
The safe is 1/2 size and will not fit anything larger than a couple of kindles and your passports. I could not fit my iPad.
The hotel WiFi is not secured (so anyone on the street can access their network and your devices). Use a VPN service.
We requested a queen bed, there is none. What they do is put two beds together and use King sheets to hide the seam.
The advertised airport shuttle sounds like it is complimentary, but in the details they state a surcharge which is $140 Euro. The way it is presented is very misleading. Any hotel could claim that they have a shuttle this way. But Expedia said this is “a rare find”.
There are only 2 USB A charging stations at the desk (nothing bedside). Only 1 of the two ports worked for me.
The breakfast is nothing special and we found the inlets down the street at Le Ponthieu was a better option for an omelette and croissant.
The TV service for English speakers is basically limited to news channels, and they are euro centric. There are no streaming or on demand services available.
Peter
Stayed 4 nights in Sep 2025