Holiday Inn Paris Opéra Grands Boulevards4.0 out of 5.0
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Recent guest reviews
I was surprised that the front desk staff was so friendly and helpful, since I had read other reviewers who reported the opposite. I was very happy with the location, the room, the helpfulness of the staff, and the whole experience. The breakfast is a little expensive, but the food was good.
I booked my hotel through a popular travel website. I was given three options. 1. Room alone was one rate, 2. Room with Internet was another rate and 3. Room with Internet and Breakfast was another rate. I chose the room with Internet and paid the extra amount. I arrived at the the hotel and they just kept telling me no, the internet is not included. I showed them my booking and they asked me to email it their supervisor, which I did twice with no response. I went to the desk and explained how I booked it and they DID NOT care. They just kept telling me no. Customer Service you will NOT find at this Holiday Inn. The room was extremely noisy. I had an Exit sign in my room that glowed neon green and kept me awake. Their solution was to put a towel over it, which did not help. I ended up wrapping a scarf around to block the light. The only good thing was the location, which says nothing for the hotel. I am a priority club member, which is the main reason I stayed here. Will I return, NEVER? Will I recommend to anyone? NEVER Will I bad mouth this hotel and tell everyone to stay away, YES.
We spent 9 days here exploring Paris and happily coming back to rest to our room.. The room was exceptionally clean (great sheets & pillows, brand new bathrooms, air cond., tea bags/coffee, flat screen TV, etc.), outstanding hotel services, knowledgeable and helpful staff speaking excellent English, metro station (2 major lines) 20 ft from the front door, tons of places to eat round the corner. Overall, a really great experience. A few minor complaints: room's too small (though, you'd expect it in Paris) - not even an arm-chair to lounge in; TV showed mostly news and entertainment in French only; breakfast expensive - 18 euros, so we went out every morning. I highly recommend the place.
- Walking distance to Galeries Lafayette and Paris Opera
- Free WiFi and wired Internet in rooms and public areas
- 24-hour business center
Located in Paris City Centre, Holiday Inn Paris Opéra Grands Boulevards is a leisurely stroll from popular sights such as Galeries Lafayette and Paris Opera. This 118-room, 4-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a 24-hour business center. It's in central Paris and also close to Notre Dame Cathedral and Arc de Triomphe.
Start each morning off right with buffet breakfast served for a fee. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
All 118 air-conditioned rooms provide minibars, coffee makers, and safes. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.
Guests of Holiday Inn Paris Opéra Grands Boulevards enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free newspapers and laundry facilities.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 699 reviews