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Hard Rock Hotel Panama Megapolis

4.5 out of 5.0

Recent guest reviews

TV dont work no wake up alarm No mini bar, always can enjoy a chilll drink No late check out i was here a year a ago and was totally different...

I book the room through orbitz and the hotel did not give me what you promise ( room upgrade ) not happy with room , and then we had to chance room bcuz problem with the hotel key

Excellent hotel. Professional, helpful and friendly staff. Location is rather good; easy to catch cab and get to any location you want to do. They have a popular club at the top floor and all the restaurants are spectacular (5 star service). I would recommend this hotel to anyone.

Nos encanto el hotel, aunque solo pasamos por 2 noches, todo estuvo muy bien, los restaurantes, el servicio, la amabilidad, comodidad de las habitaciones y al niño le encantó la piscina, en general no tengo nada malo que decir del hotel, todo estuvo perfecto.

Had a wonderful stay at the Hard Rock during Carnival. The staff is great. Special thanks to Bell Man Jose for his insights to the city and directions to all things in town (I like to walk). He was genuine and great to talk to. Also a shout out to Oscar, front lobby security who was also great to talk to and a real professional. Panama city and the Hard Rock go hand in hand.

It's excellent, fue una excelente estadía, que tendré que repetir

Top notch fun. Great view of fireworks on New Year's Eve.

We stayed four nights and enjoyed it very much. The room was nice; comfortable bed and very clean in general. Nice pool and good restaurants.

El hotel tiene una ubicación perfecta. Los restaurantes muy buenos y el petsonal miy amable.

Activities and tour desk inside hotel and huge mall with casino Ams restaurants connect via catwalk . Roof top pool and roof top bar on the 62nd floor

Although big, the rooms are cold and uncomfortable.... they are poorly lit... and fit and finish of the whole place is sub par.... very cheap looking.

It was fun and exciting. With all the music it felt like a concert.

This Hotel is beautiful and located in the right location.

Rocking good time. Dancing and live music with DJ's everywhere.

This hotel was so packed it was like a nightmare. Valet was awful. Long waiting and expensive. Getting in and out of hotel Took a long time. Lots of traffic and big busses which took over and no control. Also. Long waits at elevators. Service at breakfast was good and good as well. Will not come back

overall a great experience. My only complaint was that I didn't feel the bathroom was as clean as I would have liked/expected. our breakfast was included and that was a big plus

Elevators take 10-15 each time to get to and from room. One hour wait to check in.

very very humid. even with aircon full speed the bed was too moist to sleep in. bad internet connection. they did a poor job cleaning. will not go back.

I went to go visit my buddy who lives out there and to party it up. What I didn't know is that I would be charged an additional $100 every time someone who was not registered went to visit the room. So every time my buddy went to go visit or if we met girls at the club to party, they would charge $100. Every time. They've got cameras everywhere. We ended up checking out early with a big bill to account for.

was nice but the hotel should better in service and free acces to differents amenities

Ave. Balboa al lado de Multicentro Panama City Panama

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Casino

Located in Punta Paitilla, Hard Rock Hotel Panama Megapolis is adjacent to Multicentro Panama and within a mile (2 km) of other popular sights like Via Espana. This 1463-room, 4.5-star hotel has a full-service spa, a casino, and 4 restaurants. Multiplaza Pacific Mall is 1.8 mi (2.9 km) from this centrally located Panama City hotel.


Dining

Relish the international cuisine at Bazaar, one of 4 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 1463 air-conditioned rooms provide coffee makers, free bottled water, and laptop-compatible safes. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with wired Internet and free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Phones, ironing boards, and desks are also standard.


Property features

Guests of Hard Rock Hotel Panama Megapolis have access to a full-service spa, a casino, and a nightclub. Valet parking is PAB 10.00 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for PAB 32 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a fitness center.

Room options

Deluxe Room

King 1 | Sleeps 3

Junior Suite, 1 King Bed, Ocean View

King 1 | Sleeps 3

Rock Suite Gold King, 1 Bedroom

King 1 | Sleeps 4

Rock Suite Grand, 2 Bedroom, Ocean View

King 1 | Sleeps 5

Guest reviews for Hard Rock Hotel Panama Megapolis

Everyone (18) Couples (37) Business (10) Family (15) Other (13) Friends (16)
1
Business Travelers

TV dont work no wake up alarm No mini bar, always can enjoy a chilll drink No late check out i was here a year a ago and was totally different...

By , from Guatemala on Sep 23, 2017

Review comment responded on Sep 25, 2017

Dear M, thank you very much for taking the time to share your comments with the HRH Panama Megapolis team. We would like to apologize for the inconveniences you encountered during your visit to our prestigious hotel, we will share your experience with the rest of the team to avoid these situations from repeating. We hope you can give us another chance in the future to deliver the outstanding customer service we are well known for. Best regards!

2

room service

Everyone

I book the room through orbitz and the hotel did not give me what you promise ( room upgrade ) not happy with room , and then we had to chance room bcuz problem with the hotel key

By , from panama on Aug 7, 2017

Review comment responded on Aug 8, 2017

Dear uriel, thank you so much for taking the time to share your experience with the band. We regret to know that we could not exceed your expectations in regards to your room assignment, we will look into this issue to try our best for this to get better on your next visit; we sincerely apologize for the inconvenience you encountered with your room key as well. We deeply hope that you can give us another chance to make you feel like the true Rockstar you are and really rock your stay. Greetings from the band!

5

great location

Couples

Excellent hotel. Professional, helpful and friendly staff. Location is rather good; easy to catch cab and get to any location you want to do. They have a popular club at the top floor and all the restaurants are spectacular (5 star service). I would recommend this hotel to anyone.

By , from dc on May 10, 2017

Review comment responded on May 13, 2017

Dear jmc, thank you very much for reviewing our lovely hotel and for staying with us. We highly appreciate your comments. Thank you!

5

great experience

Everyone

Had a wonderful stay at the Hard Rock during Carnival. The staff is great. Special thanks to Bell Man Jose for his insights to the city and directions to all things in town (I like to walk). He was genuine and great to talk to. Also a shout out to Oscar, front lobby security who was also great to talk to and a real professional. Panama city and the Hard Rock go hand in hand.

By , from Cleveland on Mar 4, 2017

Review comment responded on Mar 6, 2017

Dear Richard, thanks a lot for such a raving review! We are glad to know that Jose rocked your stay! We will make sure that he knows you sent him kuddos!

5

excellent hotel near at the citi

Everyone

It's excellent, fue una excelente estadía, que tendré que repetir

By , from colombia on Jan 23, 2017

Review comment responded on Jan 27, 2017

Querido manuel, muchas gracias por darnos este excelente ranking. Te esperamos de vuelta en esta, tu segunda casa en Panamá!

5

rock on, panama

Everyone

Top notch fun. Great view of fireworks on New Year's Eve.

By , from River Forest, IL on Jan 5, 2017

Review comment responded on Jan 7, 2017

Dear Steve, the HRH Panama Megapolis family would like to thank you for your review. We are so happy to know that you enjoyed the show! For your next visit please make sure to speak to a manager at the restaurants about your vegan diet and they can be able to give you more options, we always make sure to treat our guests like real rockstars! May you have a great 2017!

4

fun and inspiring hotel.

Everyone

We stayed four nights and enjoyed it very much. The room was nice; comfortable bed and very clean in general. Nice pool and good restaurants.

By on Dec 29, 2016

Review comment responded on Jan 3, 2017

Dear traveller, thank you very much for your feedback and for staying with us. We look forward to seeing you soon again!

5

all good

Everyone

Activities and tour desk inside hotel and huge mall with casino Ams restaurants connect via catwalk . Roof top pool and roof top bar on the 62nd floor

By on Nov 6, 2016

Review comment responded on Nov 13, 2016

Dear Rock Star, thank you on behalf of the Hard Rock Hotel Panama Megapolis Band for choosing our stage for your amazing trip to Panama. We cannot wait to welcome you back and let you enjoy once more our delicious restaurants Tauro, Soy, Ciao and Bazaar, the Majestic Casino at the Multicentro Mall and our breathtaking views of the city from our Bar BITS, on our 62nd floor. Rock on...

3
Everyone

Although big, the rooms are cold and uncomfortable.... they are poorly lit... and fit and finish of the whole place is sub par.... very cheap looking.

By on Aug 27, 2016

Review comment responded on Aug 30, 2016

Greetings from the Hard Rock Hotel Panama Megapolis band, it was a pleasure to be the host of such a Rocking experience inside our magnificent hotel, which its unvaluable location in the heart of Panama City makes us well known all around the world. We sincerely apologize that your stay didn't fulfill your expectations, we take really seriously our guest's coments because it helps us to be better everyday. The band is looking forward to welcome you back, KEEP ROCKING!!

5
Everyone

It was fun and exciting. With all the music it felt like a concert.

By on Aug 23, 2016

Review comment responded on Aug 25, 2016

Greetings from the Hard Rock Hotel Panama Megapolis band, it was a pleasure to be the host of such a Rocking experience inside our magnificent hotel, which its unvaluable location in the heart of Panama City makes us well known all around the world. We are also happy that you got to enjoy our great variety of music, our porpouse is to make you feel like a Rockstar in your very own concert. The band is looking forward to welcome you back, KEEP ROCKING!!