- Checking in not easy, - No house keys left, one key that doesn’t work - 3 bedrooms not 4, kids playroom doesn’t count as a bedroom- Only sleeps 6 not 9, unless you sleeping 3 more on the one sofa - No covers, comforters or duvets, other than for 6 people, NOT furnished for 9- House is very dirty , covers, rugs, furniture, kitchenware, coffee maker… had to clean what we wanted to use. - Cleaning fees charged daily yet no cleaning service done at all- Dishes and pots have food traces on them- Kids room furniture is nasty, greasy fingerprints on furniture