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Best Western Palmyra Inn & Suites

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Palmyra Inn & Suites

A spacious lobby with a high ceiling, a stone fireplace, and a staircase with a black railing.
A hotel room with a bed, a desk with a chair, a sofa, a lamp, and a TV.
A spacious lobby with a brown sofa, a coffee table, and a dining area with chairs and tables.
A clean, modern retail space with wooden paneling, shelves stocked with snacks, a beverage refrigerator, and a clothing rack.
A lobby with a stone fireplace, red patterned chairs, a patterned rug, and a staircase with black railings.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Place, Smith Family Farm
    ‪18 min walk‬
  • Place, Rochester Institute of Technology
    ‪43 min drive‬
  • Place, University of Rochester
    ‪49 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, each with white bedding and red accents, a bedside table with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

A hotel room with a bed, desk, chair, television, and a minibar.

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, each with white bedding and red accents, a bedside table with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, each with white bedding and red accents, a bedside table with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

A hotel room with a sofa, armchair, desk, and a flat-screen TV.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A bathroom with a freestanding bathtub, a framed picture on the wall, a door, and a red pillow on a chair.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

A hotel room with two beds, a desk, a chair, a television, and a desk lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

A hotel room with a bed, a desk with a chair, a sofa, a lamp, and a TV.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Suite-2 Queen Beds, Non-Smoking, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Palmyra

Within a short walk of Smith Family Farm, Best Western Palmyra Inn & Suites is within 2 miles (3 km) of Wayne County Fairgrounds. This 60-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Smith Family Farm - 18 min walk - 1.0 mile
  • Canandaigua Lake - 20 min drive - 15.2 miles
  • Rochester Institute of Technology - 43 min drive - 37.2 miles
  • Strong - 45 min drive - 27.9 miles
  • University of Rochester - 49 min drive - 29.0 miles

Getting around

  • Greater Rochester Intl. Airport (ROC) - 38 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Burger King - ‬13 min drive
  • ‪Starbucks - ‬11 min drive
  • ‪Tom Wahl's Newark - ‬13 min drive

About this property

Best Western Palmyra Inn & Suites

Guests of Best Western Palmyra Inn & Suites enjoy free WiFi in public areas, a hot tub, and a conference center. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, a computer station, and laundry facilities.
Guests can expect free WiFi and 43-inch LED TVs with cable channels. Other standard amenities include microwaves, coffee makers, and hair dryers.
Recreational amenities at the hotel include a hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • TV in common areas

Family friendly

  • Children's games
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per stay
  • Cribs/infant beds are available for USD 5.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Palmyra Inn
Best Western Palmyra Inn
Best Western Palmyra
Palmyra Inn Suites
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Frequently asked questions

What can I see near Best Western Palmyra Inn & Suites?

Based on positive ratings, guests enjoy the hotel's location in Palmyra, and it's within a short 14-minute walk of Smith Family Farm. You'll also find Wayne County Fairgrounds and Book of Mormon Publication Site within a short drive.

How much does it cost to stay at Best Western Palmyra Inn & Suites?

As of Aug 28, 2026, prices found for a 1-night stay for 2 adults at Best Western Palmyra Inn & Suites on Sep 3, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Palmyra Inn & Suites?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Best Western Palmyra Inn & Suites feature a casino?

No, Best Western Palmyra Inn & Suites doesn't have a casino.

Is there an indoor pool at Best Western Palmyra Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Best Western Palmyra Inn & Suites?

Couples staying at this hotel will appreciate amenities like a hot tub plus some guestrooms include a jetted bathtub and a kitchen.

Does Best Western Palmyra Inn & Suites have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Palmyra Inn & Suites have a restaurant with a breakfast menu?

Best Western Palmyra Inn & Suites offers free breakfast though there is no restaurant.

Does Best Western Palmyra Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Palmyra Inn & Suites though service animals are welcome.

Does Best Western Palmyra Inn & Suites have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western Palmyra Inn & Suites?

The closest major airport to Best Western Palmyra Inn & Suites is Greater Rochester Intl. Airport (ROC), which is 26.5 mi away (38 minutes by car).

Are there rooms with balconies at Best Western Palmyra Inn & Suites?

No, you won't find guestrooms with balconies at Best Western Palmyra Inn & Suites.

Best Western Palmyra Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 496 out of 1027 reviews
Rating 8 - Good. 265 out of 1027 reviews
Rating 6 - Okay. 156 out of 1027 reviews
Rating 4 - Poor. 62 out of 1027 reviews
Rating 2 - Terrible. 48 out of 1027 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at for local historical site visits.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu was good
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Rob

Liked: Staff & service, amenities
Great staff but the hotel Is looking run down, and could use some repairs.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff. Everything well.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, amenities
Friendly staff; Very willing to help with anything
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good for the value.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff that helped us with anything we asked for.
Stayed 5 nights in Mar 2026
Verified review

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I probably wouldn’t stay here again
Stayed 1 night in May 2026
Verified review

4/10 Poor

Randall

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This property was close to sites I wanted to visit however the the property was not well maintained and needed some major updating.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, staff was polite and available, breakfast was ready, warm, easy and had many options that were fresh. Quiet area, nice spacious rooms and clean jetted tub. Extra towels in the room and great location!!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone we encountered was helpful and cheerful! Room and dining area very clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Friendly staff, information about local attractions, and a comfortable room make this a great place to stay!
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Kenneth

Liked: Staff & service
Disliked: Cleanliness
Staff was very pleasant. Definitely don’t feel like the rooms were clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025
Verified review

8/10 Good

James

Liked: Cleanliness, amenities
Room was spotless, Staff was very friendly Thanks
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Cleanliness, amenities
The location was perfect, but the check-in was slow and the bed didn't look like it was made with fresh sheets
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Kalli

Liked: Cleanliness, staff & service
Disliked: Amenities
The property is old and in need of a refresh. Our first room smelled like wet musty carpet and the staff quickly accommodated a change for us. The breakfast was pretty shabby and not sufficient amounts for the number of guests there. If staying in this exact location matters more than anything, I’d recommend it. If you’d prefer something updated, stay 20 mins away. The staff was very friendly and helpful. And given the age of the building our rom was very clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff. Clean room. Quite location 1.5 away from town. Generous breakfast offerings. We would stay here again!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Kristen

We enjoyed our stay. The bed was comfortable, but the pull out bed is not. The breakfast was nice. It is a great place to stay while touring history sites in Palmyra. This was our second stay. It was rainy and muddy outside, so the carpets get dirty, but it seems like more could be done to keep the carpet vacuumed.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Ellen

Disliked: Cleanliness, property conditions & facilities
Staff was friendly but hotel not very clean. Could use a good vacuum. Found pants and underwear in our room from.some prior occupant.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Al

It was showing it’s age with dirty carpets and trashy parking lot.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Ashlyn

Liked: Staff & service
Our stay at this hotel was decent, but not amazing. The staff were nice. The hotel itself was not as clean as we had hoped. The floors needed to be vacuumed, and there were some small mold/mildew spots on the walls in our bathroom. The grounds outside looked overgrown and not very well-kept.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Janae

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, large dining area, nice staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location, good breakfast, friendly staff, quiet.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Erica

Liked: Staff & service
We have stayed here before and loved the stay. This time the cleanliness was not good and there was a group of kids running up and down all night on our last night before a 10 hr drive home so no sleep was had.
Stayed 3 nights in Mar 2026