Best Western Palmyra Inn & Suites

2.5 star property
Suburban hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Palmyra Inn & Suites

Lobby
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, cribs/infant beds
Lobby
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Place, Smith Family Farm
    ‪16 min walk‬
  • Place, Wayne County Fairgrounds
    ‪3 min drive‬
  • Place, Historic Palmyra Museum
    ‪3 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪44 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • Sleeps 5
  • 2 King Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Palmyra

Within a short walk of Smith Family Farm, Best Western Palmyra Inn & Suites is within 2 miles (3 km) of Wayne County Fairgrounds. This 60-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Smith Family Farm - 16 min walk - 0.9 miles
  • Book of Mormon Publication Site - 3 min drive - 1.6 miles
  • Wayne County Fairgrounds - 3 min drive - 2.0 miles
  • Historic Palmyra Museum - 3 min drive - 1.8 miles
  • Finger Lakes Gaming and Racetrack - 19 min drive - 14.0 miles

Getting around

  • Greater Rochester Intl. Airport (ROC) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Akropolis Restaurant - ‬3 min drive
  • ‪Dunkin' - ‬8 min drive
  • ‪Subway - ‬10 min drive

About this property

Best Western Palmyra Inn & Suites

Suburban hotel with free breakfast and a 24-hour front desk
Guests of Best Western Palmyra Inn & Suites enjoy free WiFi in public areas, a hot tub, and a conference center. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, a computer station, and laundry facilities.
Guests can expect free WiFi and 43-inch LED TVs with cable channels. Other standard amenities include microwaves, coffee makers, and hair dryers.
Recreational amenities at the hotel include a hot tub.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • TV in common areas

Family friendly

  • Children's games
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.00 per stay
  • Cribs/infant beds are available for USD 5.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Palmyra Inn
Best Western Palmyra Inn
Best Western Palmyra
Palmyra Inn Suites
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Frequently asked questions

What can I see near Best Western Palmyra Inn & Suites?

Based on positive ratings, guests enjoy the hotel's location in Palmyra, and it's within a short 14-minute walk of Smith Family Farm. You'll also find Wayne County Fairgrounds and Book of Mormon Publication Site within a short drive.

How much does it cost to stay at Best Western Palmyra Inn & Suites?

As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at Best Western Palmyra Inn & Suites on Oct 21, 2025 start from $132.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Palmyra Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Palmyra Inn & Suites feature a casino?

No, Best Western Palmyra Inn & Suites doesn't have a casino.

Is there an indoor pool at Best Western Palmyra Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Best Western Palmyra Inn & Suites a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include jetted bathtubs and kitchens.

Are there hot tubs at Best Western Palmyra Inn & Suites?

Yes, this hotel has a spa tub.

Does Best Western Palmyra Inn & Suites have a restaurant with a breakfast menu?

Best Western Palmyra Inn & Suites offers free breakfast though there is no restaurant.

Does Best Western Palmyra Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Palmyra Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Palmyra Inn & Suites?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Palmyra Inn & Suites?

The closest major airport to Best Western Palmyra Inn & Suites is Greater Rochester Intl. Airport (ROC), which is 26.5 mi away (38 minutes by car).

Can I book a room with a balcony at Best Western Palmyra Inn & Suites?

No, you won't find guestrooms with balconies at Best Western Palmyra Inn & Suites.

Reviews

Best Western Palmyra Inn & Suites Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 529 out of 1005 reviews
Rating 8 - Good. 277 out of 1005 reviews
Rating 6 - Okay. 130 out of 1005 reviews
Rating 4 - Poor. 44 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

Reviews

4/10 Poor

Craig Crosby

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room had a couple of concerns about safety. The bar in the tub was really loose. The window did not seem to lock well. One of the locks was broken. The fire alarm woke use up 2 days in a row. It was really noisy hard to sleep.Booth of are room keys did not work well.
Stayed 6 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

John

Liked: Staff & service, property conditions & facilities, room comfort
The place was OK. My wife and I had a good time there just the two of us was a little disappointed that the TV didn’t work the first night nor the second night. And there was no apology or reduction of cost or anything like that but the place
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
No AC. TV didn’t work. Staff was unhappy (probably due to the lack of air conditioning- one of the housekeepers passed out). They “checked is in wrong” and let someone else in our room while we were out. Cluster F.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location, good breakfast, friendly staff, quiet.
Stayed 1 night in Jun 2025

4/10 Poor

Charles

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Did not like the fact that the AC was not working in the lobby and the eating area. Our first room the AC was not cooling but when I called the lobby the receptionist moved us to a room just a few doors. this room was alot better the AC worked. Their breakfast was good but not much of a selection but there was plenty though, you did have to wait since they had quite a few guests. It was a good location for us to do our site seeing we had plan for the two days. The laudry machines washer and dryer were okay but they charge you more that what was noted on them. We then had to deal by email with an outside source to get a refund for the overcharge because the hotel could not help us.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandy

Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort

Great

Was an outstanding, felt better than home. Breakfast great, all site were minutes away
Stayed 3 nights in Jul 2025

8/10 Good

Rachael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sandra

Stayed 3 nights in Jun 2025

6/10 Okay

Ali

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Very outdated

It was disappointing when you post you have a pool online but it’s really a hot tub. And the rooms are falling apart. The bathroom looked like it had been patched in multiple places and then painted randomly. A coat of paint goes a long way.
Stayed 1 night in Jun 2025

6/10 Okay

Laura

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sabrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for a country festival.
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly. Breakfast was good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shannon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish there was a drinking fountain
Stayed 1 night in Jun 2025

8/10 Good

Lindsay, Athol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked the room with very little expectations, besides it being a place to sleep and get ready for a concert. When we arrived check in was quick and the staff was very friendly, the room was clean and the bed was pretty comfortable. The hotel was 20 mins from the venue and a very reasonable price. I would absolutely stay there again.
Stayed 1 night in Jun 2025

6/10 Okay

Troy

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Nice enough hotel, but not very clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need towel bars or hooks to hang up towels and backpacks etc.
Stayed 1 night in Jun 2025

8/10 Good

Levi

Business traveler
Liked: Cleanliness, property conditions & facilities
Staff was somewhat hard to track down when needed for check in/out
Stayed 1 night in May 2025

8/10 Good

Brooke

Liked: Cleanliness, property conditions & facilities
It was clean enough, but the price was crazy for the condition and amenities. The staff were super friendly and that was a highlight. The place3
Stayed 1 night in Jun 2025

8/10 Good

Rachel

Stayed 1 night in Jun 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 2 nights in Jun 2025

6/10 Okay

Rob

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Not so good. Understaffed and room had dirty towels from a previous guest. Desk person did their best. Missing cleaning supplies. Towels were very thin. Poor management. The store was very sparse with no diet sodas or candy. Breakfast was good. No fruit.
Stayed 1 night in Jun 2025