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Recent guest reviews

A nice place to stay. The room was large, clean and had a comfortable bed. Breakfast was adequate.

I liked that it was a huge room in Palmyra so I didnt have to travel back and forth from Rochester for Latter-day Saint activities. I did not like that the pool was down, not enough breakfast - like tgey ran out of foid and would NOT restock, dryer was broken.

Can’t remember

We only had a short one night stay as we were in town for an event. The place was immaculate, the lady who checked us in was friendly and helpful. Our event ended very early in the am and they had called a few days before our arrival to see if it was okay to move our room so that when we arrived at the hotel from our event we wouldn’t be disruptive to the other guests. Check in and check out we’re done quickly within minutes. We will definitely stay here again in the future!

The room was clean, the service was excellent, all around a good stay

Everything was lovely, but missing the breakfast option since COVID-19.

Good place overall. Well kept up and breakfast was nice.

The location was quiet and convenient for us. We were biking on the Erie Canal from Palmyra. It was easy to find from the NYThruwsy. The town center was nice and we found a good restaurant for dinner.

All good except I was nit used to having sink outside of bsthroom. Great staff and great breakfast

Professional, friendly and accommodating staff. Clean room. VERY COMFORTABLE BED!

Beautiful the property was and I would stay there again

Very close to historical sites. Good breakfast selection. Great beds.

Check in was smooth and fast. Room was great size and clean. My issues with the stay come from sound proofing, and the climate system. There was no way to have the fan on all the time, with AC going. Every time it shut off and turned back on, it woke us up. Also, anything happening in the hall sounds like it is in the room with you. Door locks, door closing, voices, knocking, everything. I am not sure what the solution is, but changing the air system to allow full time fan use with ac (or heat) would give a little background noise cover. Thank you.

Great place to stay. Rooms are spacious and clean. Staff is very friendly.

Front desk reps were fantastic, cleaning employees were outstanding, beds were great, breakfast was awesome, and everything else was fantastic. Love this hotel.

Canadaigua Rd. Palmyra NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Within a short walk of Smith Family Farm, Best Western Palmyra Inn & Suites is within 2 miles (3 km) of Wayne County Fairgrounds. This 60-room hotel has free in-room WiFi, free self parking, and a spa tub.


Rooms

The 60 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and ironing boards. 43-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers and desks are also standard.


Property features

Guests of Best Western Palmyra Inn & Suites enjoy a spa tub, free WiFi in public areas, and a conference center. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include express check-out, laundry facilities, and wedding services.

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Non Smoking (Living Room)

2 King Beds | Sleeps 5

Guest reviews for Best Western Palmyra Inn & Suites

Everyone (8) Couples (4) Family (9)
4
Partner Couples

A nice place to stay. The room was large, clean and had a comfortable bed. Breakfast was adequate.

By , from Colorado Springs on Oct 22, 2021

4
Family Family with small children

I liked that it was a huge room in Palmyra so I didnt have to travel back and forth from Rochester for Latter-day Saint activities. I did not like that the pool was down, not enough breakfast - like tgey ran out of foid and would NOT restock, dryer was broken.

By on Jul 17, 2021

5
Family Family with small children

Can’t remember

By on Jul 10, 2021

4
Family

We only had a short one night stay as we were in town for an event. The place was immaculate, the lady who checked us in was friendly and helpful. Our event ended very early in the am and they had called a few days before our arrival to see if it was okay to move our room so that when we arrived at the hotel from our event we wouldn’t be disruptive to the other guests. Check in and check out we’re done quickly within minutes. We will definitely stay here again in the future!

By on Mar 1, 2021

Review comment responded on Mar 16, 2021

Thank you for staying with us here at Best Western. We appreciate your positive feedback!

4
Family

The room was clean, the service was excellent, all around a good stay

By , from Pittsburgh, PA on Jul 19, 2020

Review comment responded on Jul 20, 2020

Hi Marc, Thank you for taking the time to give us feedback on your recent stay here with us. We hope in the future you are able to visit again. Kind Regards, Siearah O'Brien

5
Everyone

Everything was lovely, but missing the breakfast option since COVID-19.

By , from Rochester, NY on Jun 8, 2020

Review comment responded on Jun 10, 2020

Hi Kathy, Thank you so much for taking the time to give us feedback on your recent stay. We hope in the future you are able to come visit us again. Kind Regards, Siearah O'Brien

5
Everyone

By on Feb 21, 2020

Review comment responded on Feb 26, 2020

Thank you for taking the time to give a rating on your most recent stay with us!

5
Family Family with small children

Good place overall. Well kept up and breakfast was nice.

By on Feb 17, 2020

Review comment responded on Feb 17, 2020

Thank you for taking the time to give us a rating on your most recent stay here with us. We hope in the future you are able to come visit us again. Kind Regards, Siearah O'Brien

5
Partner Couples Family

The location was quiet and convenient for us. We were biking on the Erie Canal from Palmyra. It was easy to find from the NYThruwsy. The town center was nice and we found a good restaurant for dinner.

By , from NJ on Sep 1, 2019

Review comment responded on Sep 17, 2019

I am happy to hear our location worked out great for you! We are in a nice location for traveling the Erie canal. We hope you will be able to come see us again soon! Kind Regards, Siearah O'Brien

5
Everyone

By on Sep 1, 2019

Review comment responded on Sep 17, 2019

Thank you so much for the great rating! We hope to see you again in the future! Kind Regards, Siearah O'Brien

Best Western Palmyra Inn & Suites

955 Canadaigua Rd., Palmyra, NY 14522
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