Best Western Palmyra Inn & Suites

Suburban hotel with a 24-hour front desk and a hot tub

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Relax in the inviting lobby, featuring a cozy fireplace, plush sofas, and a warm atmosphere.

Comfortable room with a large bed, sofa, and desk, featuring a lamp and framed artwork.

Relax in our inviting lobby, featuring a comfortable seating area, dining space, and reception desk.

Relax by the pool, where a rectangular pool offers a refreshing escape.

Relax in our spacious lobby with a central seating area, comfortable sofas, and a balcony offering outdoor views.

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot Tub
Housekeeping
Laundry
24/7 front desk
Free WiFi
Air conditioning

Explore the area

955 Canadaigua Rd., Palmyra, NY, 14522

Smith Family Farm
‪16 min walk‬
Book of Mormon Publication Site
‪3 min drive‬
Wayne County Fairgrounds
‪3 min drive‬
Rochester, NY (ROC-Greater Rochester Intl.)
‪44 min drive‬

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Room options

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Very good

Sleeps 5
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Exceptional

Sleeps 4
2 Queen Beds

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Sleeps 5
2 King Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

Exceptional

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Excellent

Sleeps 5
2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Exceptional

Sleeps 3
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Wonderful

Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

Excellent

Sleeps 2
1 King Bed

About the neighborhood

Palmyra

Within a short walk of Smith Family Farm, Best Western Palmyra Inn & Suites is within 2 miles (3 km) of Wayne County Fairgrounds. This 60-room hotel has free in-room WiFi, free self parking, and a hot tub.

What's nearby

Smith Family Farm - 16 min walk - 0.9 miles
Book of Mormon Publication Site - 3 min drive - 1.6 miles
Wayne County Fairgrounds - 3 min drive - 2.0 miles
Historic Palmyra Museum - 3 min drive - 1.8 miles
Finger Lakes Gaming and Racetrack - 19 min drive - 14.0 miles

Getting around

Greater Rochester Intl. Airport (ROC) - 38 min drive

Restaurants

‪McDonald's - ‬9 min drive
‪McDonald's - ‬7 min drive
‪Roy Rogers - ‬11 min drive
‪Tom Wahl's - ‬13 min drive
‪Burger King - ‬13 min drive

About this property

Best Western Palmyra Inn & Suites

Suburban hotel with a 24-hour front desk and a hot tub

Guests of Best Western Palmyra Inn & Suites enjoy free WiFi in public areas, a hot tub, and a conference center. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, a computer station, and laundry facilities.

Guests can expect free WiFi and 43-inch LED TVs with cable channels. Other standard amenities include microwaves, coffee makers, and hair dryers.

Recreational amenities at the hotel include a hot tub.

Languages

English

Similar properties

Two spacious beds with white linens and throw blankets, flanked by nightstands and lamps, offer a comfortable retreat.

Pool
Hot Tub
Breakfast included
Parking included

$122 nightly

Jul 15 - Jul 16

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Things to do

Hot tub
TV in common areas

Family friendly

Children's games
Crib (surcharge)
In-room microwave
Laundry facilities
Mini-fridge
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Vending machine
Water dispenser

Guest services

Housekeeping (daily)

Business services

Business center
Computer station
Conference center
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Braille/raised signage
Elevator (42 inch wide door)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom

Banquet hall
Fireplace in lobby
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

43-inch LED TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Mini-fridge

Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 25.00 per stay
Cribs/infant beds are available for USD 5.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Breakage deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Crib (infant bed) fee: USD 5.0 per stay
Rollaway bed fee: USD 25.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Palmyra Inn

Best Western Palmyra Inn

Best Western Palmyra

Palmyra Inn Suites

Best Palmyra & Suites Palmyra

Best Western Palmyra Inn & Suites Hotel

Best Western Palmyra Inn & Suites Palmyra

Best Western Palmyra Inn & Suites Hotel Palmyra

Frequently asked questions

What can I see near Best Western Palmyra Inn & Suites?

Based on positive ratings, guests enjoy the hotel's location in Palmyra, and it's within a short 14-minute walk of Smith Family Farm. You'll also find Wayne County Fairgrounds and Book of Mormon Publication Site within a short drive.

How much does it cost to stay at Best Western Palmyra Inn & Suites?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Best Western Palmyra Inn & Suites on Jul 21, 2025 start from $122.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Palmyra Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Palmyra Inn & Suites feature a casino?

No, Best Western Palmyra Inn & Suites doesn't have a casino.

Is there an indoor pool at Best Western Palmyra Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Best Western Palmyra Inn & Suites?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include jetted bathtubs and kitchens.

Are there hot tubs at Best Western Palmyra Inn & Suites?

Yes, this hotel has a spa tub.

Does Best Western Palmyra Inn & Suites have a restaurant with a breakfast menu?

No, Best Western Palmyra Inn & Suites doesn't have a restaurant that serves breakfast.

Does Best Western Palmyra Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Palmyra Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Palmyra Inn & Suites?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Palmyra Inn & Suites?

The closest major airport to Best Western Palmyra Inn & Suites is Greater Rochester Intl. Airport (ROC), which is 26.5 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Best Western Palmyra Inn & Suites?

No, you won't find guestrooms with balconies at Best Western Palmyra Inn & Suites.

Best Western Palmyra Inn & Suites Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Mark

Jul 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location, good breakfast, friendly staff, quiet.

Stayed 1 night in Jun 2025

4/10 Poor

Valerie, Newark

Traveled with partner

Apr 7, 2025

Liked: Amenities

Disliked: Property conditions & facilities

person checking us in was not very people friendly & took a long time getting process done. when we went back to request towels for our room (there were none) he seemed to not believe us. will not be staying there again.

Stayed 1 night in Apr 2025

10/10 Excellent

AMANDA

Traveled with partner

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the jacuzzi tub

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Apr 6, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Gordon

Apr 6, 2025

Stayed 2 nights in Apr 2025

6/10 Okay

alyse

Traveled with family

Apr 4, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 2 nights in Apr 2025

8/10 Good

Wendy

Traveled with family

Apr 4, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Nice and close to things.

It is really one of the only hotels in Palmyra. It does have some rooms that join together. They weren’t quite prepared for a full house and ran out of breakfast items quickly.

Stayed 1 night in Mar 2025

10/10 Excellent

Kamilyn, Highland

Apr 3, 2025

Stayed 1 night in Apr 2025

6/10 Okay

Ashlee

Traveled with family

Apr 2, 2025

Liked: Room comfort

Disliked: Cleanliness, staff & service

Needs new management

The rooms were super spacious. We had a 2 bedroom 2 king suite which was really nice but that is where the positive review ends. We arrived Friday night. Saturdays breakfast was pretty sad. The waffle machine ran out of batter. All that was left was instant oatmeal, scrambled eggs (powdered which no one in my family will eat) and plain cheerios, and maybe some bread. By Sunday it was even worse. They ran out of milk and they were bringing one bag of bread or bagels at a time but one family could wipe that out in minutes. By Monday I was completely shocked. It was completely wiped out! I went to the front desk and said there was no food! He said they were supposed to get a shipment of food on Friday but didn’t and instead of going to the store getting more they decided to limp along all weekend and hope for the best. The hotel was completely full! So many families and kids, there was no way it was going to last! By Monday at 9:30 they finally got more food. I won’t even speak of the lack of cleanliness of hotel employees helping with the food. It was probably the worst hotel experience I’ve ever had. The whole time they were so funny about putting any food or utensils out. Like they were rationing everything, even after being restocked. We stayed 4 nights and never received room service. I’m not sure what’s going on with this hotel but clearly they are struggling.

Stayed 4 nights in Mar 2025

8/10 Good

heather b

Traveled with family

Mar 31, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Attendant at the front desk was very friendly and accommodating.

Stayed 1 night in Mar 2025

8/10 Good

Udo

Traveled with partner

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Traveled with partner

Mar 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Absolutely love the hotel. We loved the jacuzzi tub, the bed was extremely comfortable.

Stayed 1 night in Mar 2025

8/10 Good

Rick James

Business traveler

Mar 25, 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

broken door locks...

Stayed 3 nights in Feb 2025

6/10 Okay

Rick James

Business traveler

Mar 25, 2025

Liked: Cleanliness, staff & service

limited breakfast, out of several items...

Stayed 4 nights in Feb 2025

8/10 Good

Susan

Mar 25, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Mar 2025

8/10 Good

John

Traveled with family

Mar 24, 2025

Liked: Cleanliness, property conditions & facilities

Nice small town hotel.

Stayed 1 night in Mar 2025

10/10 Excellent

Keshanda

Mar 23, 2025

Liked: Cleanliness

Stayed 2 nights in Mar 2025

6/10 Okay

Alicia

Traveled with family

Mar 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms had a smell, looked like someone had vomited next to one of the beds and the carpeting probably needed a couple of high grade shampoos. Breakfast was slow to refill so my mom only got cold cereal.

Stayed 1 night in Mar 2025

10/10 Excellent

Christa

Traveled with family

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Comfortable beds and fun hot tub. Enjoyed the continental breakfast - good variety of food and large eating area. Kind staff. Would stay again!!!

Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a appreciated most, was that at 8pm the people in the next room checked in, making a ton of noise, after 30 min I couldn't take listening to kids screaming, banging on walls, walking in and out of the room, letting the door slam. The walls are very thin. I called the desk and within 5 min I had a new room. Peace and quiet again. Awhhhhh. My room was clean, and the front desk was EXCELLENT!!!! Thank you.

Stayed 1 night in Mar 2025

10/10 Excellent

Sharon, Greensburg

Traveled with group, Traveled with family

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was clean, the staff friendly and it was close to LDS historical sites. They had breakfast included in the stay which was very welcomed and very nice. very n

Stayed 2 nights in Mar 2025

8/10 Good

Jim

Mar 12, 2025

Stayed 1 night in Mar 2025

4/10 Poor

Heather

Traveled with family

Mar 11, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

This place was older and rundown. We would have liked to see a clean lobby. It needs a good, deep clean. Side note, the “free” breakfast is little more than stale cereal. Plan on not eating breakfast there. Our A/C didn’t work in the room, luckily it was cool outside. Positive was the location. Very close to places we wanted to see. Balance those when considering this place.

Stayed 2 nights in Mar 2025