Comfort Inn Owatonna2.5 out of 5.0
Recent guest reviews
We went hotel on my employee discount. They called my employer someone there said I didn't work there. They then charged my daughter $350 (It should have been $70 plus tax.) Even when talking to Vickie and saying my GM would verify that I was an employee she refused to change it. She even said we threaten her....2 nurses and 2 little kids and we are going to threaten someone. We talked to District Manager and he told my daughter this too and said "he hate for her to be arrested for going on the property!!!! What!!!! NOT one person was willing to budge on this, even though I had proof from my GM. DO NO STAY here they are extremely dishonest and refuse to help at all, just accusing. POOR management. The rooms were older too but this whole situation spoiled our whole trip. There is a nice Holiday Inn there that we have stayed before, a lot nicer.
Staff always makes me feel very welcomed! Rooms are large, clean and beds are very comfortable. Numerous restaurants within walking distance. Always look forward to my stay and always look forward to Megan's smiling face.
This Comfort Inn is what you hope and expect from all Comfort Inns. Vey clean and comfortable rooms, room temp that can be controlled, amenities like the fridge and microwave that work and a very good breakfast, all for a reasonable price. Front desk staff very professional and helpful with locating a local restaurant.
6 of us ladies had a weekend get-away in Owatonna and Comfort Inn sounded like the best motel for the price. We were right, we had 2 rooms next to each other making it convenient for us. The rooms were nice, clean and fresh (not icky-smelling like some can be). Our check in staff was super polite and helpful. There was some kind of ladies arts & craft demo going on in the conference room all weekend but they were quiet polite ladies. Even though it was a busy place it was fairly quiet (no kids running in the halls or other noisy people). The pool/hot tub, which is bright and cheery was nicely located on the side of the building in the back corner so it was more convenient than other motels where you have to pass the busy front desk/breakfast nook. The breakfast was the standard hot/cold foods offerings. The check-out gal was also very polite and helpful straightening out a minor billing issue. We would recommend this motel and would stay here again
All staff was very pleasant. Rooms were clean. Breakfast was well attended too. I can't speak for the quality of the pool or hut tub. Overall a nice place, nothing fancy. I have also stayed at the holiday in right next to this hotel, it has the water park for kids. Both motels are very comparable the only difference being the water park. I just love being next to Cabelas!
I have been staying at the Comfort Inn for a couple of months and I will recommend this as the best hotel home away from home when you are traveling for business or pleasure. Angelica in the breakfast lounge is the best cook. She is very service oriented. She not only prepares a very nice meal but ensures that her guests have everything they want even if it is not on the menu for the day. Just like at home in your mother's kitchen you will find warmth and yummy goodness. Then after a long day's work I come home and always know when Jenna has cleaned my room, All the staff are excellent but Jenna is fantastic - its the little things she does that has made my stay wonderful. CBog from Chicago
I travel a lot for work and I am always an extended stay (30+ nights). The staff at this location makes the stay feel so much like home. Everyone is always smiling and more than willing to assist in any way possible. The ladies at the front desk are amazing! Megan, Sarah, Vicky and Holly you are all super stars! The amount of energy and effort to make every "hello" or "see you later" personable is beyond outstanding and very welcoming. The rooms, lobby, meeting rooms, kitchen/dining area, pool, hallways and stairwells are ALWAYS clean and best yet smells clean! Although some may think this is easy to achieve it is not, the effort is most definitely noted and it shows! Thumbs up to housekeeping! The breakfast served at the hotel is always hot and fresh, the area is always clean and best part is you are greeted with such hospitality by Angelica. Angelica goes out of her way and beyond her "job description" to make each and every morning pleasant greeting everyone with a "good morning" and a smile. Example: One morning I was in a hurry and trying to carry everything and before I could even ask there she was offering me a plastic bag for my full hands. Its the little stuff that is so appreciated and very personable. Would I stay here again?? Most definitely!!! Location is great, people are great, hotel is great! Keep up the good work Comfort Inn, Owatonna, MN!!
Where do I begin! Everyone that works here is very kind, helpful and accommodating. They all do an excellent job of making you feel at home when you're far away from home. Angelica is the amazing breakfast server most mornings and she's always on it, going above and beyond to make sure everyone staying here gets their morning started right and the way they personally like to. Vicki and the girls at the front are all saints, and make it a priority to ensure the best stay possible for all coming through the hotel, always going above and beyond to fulfill the needs of each and every person there. If you're coming through Owatonna and want to stay somewhere that feels like home, the Comfort Inn is your spot!
I’m sooo happy I'm staying at this Comfort Inn hotel in Owatonne. (Previously moved from 2 others.) I’m very thankful for Angelica, the lady at the breakfast area. She is very nice happy-friendly and very respectful lady. She makes sure the area is clean and food is fresh and replenished, (did I mentioned, FREE breakfast?) I really appreciate the clean hallways, tidy rooms, (Jenna thank you for keeping my room to “my standards”-you Rock!) The staff, (Megan, Sarah, Vicky and Holly) are friendly, courteous and very helpful -great customer service skills. This place welcomes you with a friendly smile and a very respectful manner-amazing attention to detail. Thank you all for keeping it real. Gigi H
I was so surprised that this Hotel gives us Breakfast daily. The breakfast lady Angelica goes the extra mile to make sure everyone is satisfied and so kind and polite. If I ever come back to Owatonna, MN. I will definitely stay at the Comfort Inn. Everyone is very friendly and makes you feel right at home!!
- Free buffet breakfast
- Free WiFi in public areas
- Free parking
- Indoor pool
Comfort Inn Owatonna is located within a few miles (5 km) of RAD Zoo and Medford Outlet Center. This 63-room hotel has free breakfast along with conveniences like an indoor pool and free self parking. In central Owatonna, the hotel is also a short drive from Lake Kohlmier and Owatonna Visitors Bureau.
Free buffet breakfast is included with your stay.
All 63 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. For entertainment, guests can expect to find satellite TV. Free local calls, hair dryers, and ironing boards are also standard.
Guests staying at Comfort Inn Owatonna enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 77 reviews