My new fiancé and my family was in town for a surprise proposal conducted at the home. My experience was overall good but want to pass along things people should or may want to know. Big thing is beware cellular service is totally limited in this entire housing complex of Storey Lakes because of the newest of the homes and more than likely towers haven't been added to the area yet. So WIFI is extremely important to have. Our WIFI was not working in the home when we arrived and part of the proposal WIFI was needed so it was imperative that it got working before the proposal. We called Casiola (Management Company) and they sent someone out attempt to fix the WIFI twice but they couldn't fix it. The house was beautiful, clean, well supplied in the kitchen and well thought out as far as amenities. Please know if you have a large group going to the store to get more toiletries because they house is stocked minimally with those necessities as you would expect. The location of the community which was all vacation rentals was in the heart of Kissimmee and well placed to stores and restaurants. The community is gated and friendly gate access and good parking. Because everyone is on vacation in the community people are out and enjoying the pool and themselves at all times, but the noise level was acceptable and minimal and couldn't really be heard from inside the home. Back to the WIFI issue. So after explained to the management rep the necessity of the WIFI they went over and beyond to make my stay and proposal a success. They offered to move me to a different comparable home in the same neighbor 2 blocks away (30 sec drive) to resolve the internet problem because the cable company was needed to come out and could not in time for the proposal. We accepted and the second home was to the high standards of the first home so no complainants. Then about 1-1.5 hours before the proposal the entire area lost power for some unknown reason and comed was immediately on location to give us an ETA as they went door to door to let us know they were working on it. Now that was out of the control of the management and not a reflection of the property as it was outages across Kissimmee. With all that said, Casiola assigned a manager to our situations and she (Nicole) did an excellent job and went over and beyond our expectations to make the stay right and to fix things for us. I most definitely will stay here again, same homes same management company everything was great!