I have this getaway as a birthday gift and she loved it. We stayed in the Club Bamboo South condos. It was clean, fully stocked with dishes, utensils etc. parking was directly under building and their was an elevator to the room. Large slider in the room to the amazing view and sounds of the ocean. ...
Overall experience was good. Hotel is very nice and the hot breakfast was wonderful. The walls are a little thin which made it very difficult traveling with a toddler and we also had to have a few charges fixed after departure. Otherwise it was a pleasing stay.
Have stayed here a number of times and the property, service, breakfast, all seem to remain in very good condition. The hot breakfast really stands out and there is a Spanish lady who works only Sat. and Sun. in the breakfast room who is very pleasant and helpful. I'm quite sure her name is Mila. ...
If you are looking for a beachside resort that has no glitz and glamour, perfect for kids, the Sandcastle is your best choice. Rooms are clean but worn as is the lobby and other public areas. Restaurant is good, food tasty(the breakfast buffet is the way to go if you want two or three separate choices). ...
Our stay started off with the front desk clerk giving us the wrong directions to our room... The room had new carpet, which was nice, but the bathroom was in bad shape and desperately needed an update. The price was high for the low quality of service and the condition of the room.
Absolutely gorgeous view! Right on beach. Cant believe how pretty it is.
The first room they gave us, the carpet was all wet and it smelled like someone had died in there. Nothing had been cleaned, only the beds were made.
The staff were extremely helpful and courteous. The rooms were clean and the housekeeper went out of her way to make sure needs were met. The space had everything I needed for a reasonable price. Breakfast was good and two days when I had to leave before it even started they were very gracious and let me take a yogurt and pastry before they were even fully set up. While I was there they also graciously accommodated a girls sports team with their families and didn't blink an eye making sure everyone had what they needed. I was in town for a family funeral and the front desk manager went out of her way to help me with a late check in and figuring out where we needed to go when my brain just couldn't process one more thing. I am deeply appreciative and will definitely be back for future stays.
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