Friendly, helpful staff
We enjoyed breakfast every morning. The room was spacious,however, the sheets on the fold out bed were dirty,and we didn't have enough towels, so had to ask for more, and even though we stayed 3 nights the maid only made our bed one day and we only had one roll of toilet paper to share every day. We only went to the pool once,the following day it looked very dirty and some kind of film covering it and hair in it. The staff was accomodating and nice,location was nice,the bed hurt my back,but I'm also no longer used to spring matresses. The ice machine ran out of ice quickly,but we were there for a softball tournament and others were filling up their giant ice chests as well.
The entire lobby and most of the hallways reeked of marijuana. The cleaning staff smelled like they had bathed in it. We had two rooms. Spiders in one of them with our newborn & 2 year old. Hairs all over our bathroom at check in. Beds are literally like a rock. We were all aching after one night. We stayed here numerous days. It was consistently the same low quality. One day we returned with our room open.
Overall quite good. Had to wait for breakfast items to be cooked and set out, two of the three days. Had a room facing the front, nouse from trafgic. Early one morning, 4:15am, big fight at front enterance, lots of cursing. Complained about it, desk staff pretended they didn t know about it, however other staff members talking about it. Asked to speak to a manager. None available.
Good place to stay and enjoy Oklahoma city
Staff very friendly. Breakfast good except for the eggs. Elevators dirty. Missing fan cover in bathroom and fan makes a horrible noise. Bed was comfortable.
clean, parking
Cheap, quiet hotel!
Pretty comfortable bed. Bathroom had some warping on the floor which caused a leaning toilet, probably from previous water damage, but not that big of a deal. Room doors slam pretty loud. Everything super clean and front desk women were very friendly.
Great stay
Clean
This was a great stay! Staff was very friendly and room was ideal. While there were a couple small problems with my room they responded quickly and cheerfully. Breakfast was great with lots of protein available and gym was pretty good too. Good location, close to restaurants and easy highway access.
Nice place they just need to shampoo the carpets It was a bit moldy smelling
Well, what I liked most of all was the staff. All of them, front desk hosts, cleaning services; they were all very friendly and pleasant. I was so thankful for the air conditioning as well! But also, the location of this hotel was perfect--easy access to every where else I needed to go.
Very friendly staff and easy check in. The pool was nice (our son's favorite part of the trip!) and we loved the full breakfast although I was disappointed that the waffle maker was broken during our visit. The room was cleaned daily as well. Excellent location for trips to the zoo, Blue Zoo Aquarium, and Kid's Indoor Playground. Would stay at this location again.
Great stop from the road, to and from Texas to Missouri! Friendly staff, clean rooms and the kids loved the small pool!
Within a short walk of SSM Health St. Anthony Healthplex, Best Western Plus Memorial Inn & Suites is within 2 miles (3 km) of Quail Springs Mall. This 60-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Free continental breakfast is included with your stay and awaits you each morning from 7:30 AM to 9:00 AM.
Guests can expect 32-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is not available.
Best Western Plus Memorial Inn & Suites features an indoor pool, a children's pool, and a 24-hour gym. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Friendly, helpful staff
We enjoyed breakfast every morning. The room was spacious,however, the sheets on the fold out bed were dirty,and we didn't have enough towels, so had to ask for more, and even though we stayed 3 nights the maid only made our bed one day and we only had one roll of toilet paper to share every day. We only went to the pool once,the following day it looked very dirty and some kind of film covering it and hair in it. The staff was accomodating and nice,location was nice,the bed hurt my back,but I'm also no longer used to spring matresses. The ice machine ran out of ice quickly,but we were there for a softball tournament and others were filling up their giant ice chests as well.
Hi Shari,Thank you for your feedback. We're glad to hear that you enjoyed the breakfast and found the staff accommodating and nice. We apologize for the issues you encountered with the dirty sheets, limited towels, inconsistent housekeeping, and pool cleanliness. We will address these concerns to improve our services. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable and satisfactory stay in the future.
The entire lobby and most of the hallways reeked of marijuana. The cleaning staff smelled like they had bathed in it. We had two rooms. Spiders in one of them with our newborn & 2 year old. Hairs all over our bathroom at check in. Beds are literally like a rock. We were all aching after one night. We stayed here numerous days. It was consistently the same low quality. One day we returned with our room open.
Hi Tricia,We apologize for the negative experience you had during your stay. We take your concerns seriously and will work to address the issues raised regarding cleanliness, odor, and room comfort. We hope to have the opportunity to make it up to you in the future.
Overall quite good. Had to wait for breakfast items to be cooked and set out, two of the three days. Had a room facing the front, nouse from trafgic. Early one morning, 4:15am, big fight at front enterance, lots of cursing. Complained about it, desk staff pretended they didn t know about it, however other staff members talking about it. Asked to speak to a manager. None available.
Hi Elizabeth,Appreciate for taking the time to provide your feedback. I'm sorry to hear about the noise disturbances and inconvenience during your stay. It's understandable that the noise and the lack of breakfast availability may have impacted your experience. Additionally, it's concerning to hear that the front desk staff did not acknowledge or address the disturbance you experienced. I apologize for any frustration this may have caused. We take guest feedback seriously and will work to improve our services to ensure a more enjoyable stay for our guests in the future. We hope to have the opportunity to provide you with a better experience in the future.
Good place to stay and enjoy Oklahoma city
Hi Alberto,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
Staff very friendly. Breakfast good except for the eggs. Elevators dirty. Missing fan cover in bathroom and fan makes a horrible noise. Bed was comfortable.
Hi Kimberly,Thank you for sharing your feedback. We are glad to know that you liked our delicious breakfast, comfortable bedding, and friendly staff. However, we apologize for the inconvenience faced by you regarding these issues. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
clean, parking
Hi Michael,Thank you for letting us know how impressed you were with our cleanliness, services, and parking. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It is great to hear that you enjoyed the value as well, and we are looking forward to your next visit to the area!
Cheap, quiet hotel!
Hi Kimberly, Many thanks for the stellar review. We are ecstatic to hear that your experience was excellent. We are glad everything was in order, and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future.
Hi Devyn,Our team takes pride in providing friendly and helpful service to our guests. We look forward to welcoming you back for another enjoyable stay with us. Your satisfaction is our priority, and we truly appreciate your positive review.