Absolutely disgusting! Nothing was clean, stains on my sheets, not vacuumed, food on the wall, floor, hair in the sinks, tubs and towels! Absolutely the most unclean room I have every stayed in!
Property is nice but seems understaffed. Staff was nice enough, but our room was not cleaned during our stay, had only one towel, and the poor person staffing the breakfast station was miserable because they needed about three more people working it.
Very clean. Extremely nice staff. Great location. Walking distance to all major attractions. Did not like the $15 per night parking fee.
Excellent location! Large rooms. Well taken care of facility. Friendly and helpful staff.
My only significant complaint was that there was an extra charge for parking of 11 dollars that was never communicated until the bill arrived at the end of the stay. This information should be upfront to allow for better cost comparisons. I will probably not stay here again based on what I fell was an outright deception.
Chose hotel based on how close to Bricktown as well as recommendation of other Orbitz reviews Hotel staff very friendly and morning complimentary breakfast was excellent.
Booked on line made it fast. Location is great. Desk clerk very efficient. Room very specious,glad they run discounts made it more possible for just one night. Highly recommend!
My boyfriend and I had never been to Oklahoma City. We were looking somewhere to stay in the Bricktown area. Residence Inn was great. Great location, nice room, great continental breakfast and friendly staff. My boyfriend and I were very pleased.
The hotel was ezy to find trafic was a biit busy due to a game being played that night but all in all it was a very good experence. my daughter and i flew there to see my two sons and there new born baby boys my other three kids who live in arkansas and oklahoma met us for the celebration the breakfast there was included and was a good start to our day thank you again you out did your self
Great stay. Hotel was very clean and the suites were perfect. The breakfast was great. We didn't hear the train that a previous reviewer commented on.
Three friends and I stayed here for a girls weekend getaway. This hotel was perfect for it. It was a great location downtown, and had all the necessary amenities. The kitchen area and living room area were nice and it was plenty big for the four of us to stay.
We had a blast! The river walk was great. The kids enjoyed the pool, everything we did was within walking distance of the Hotel!!!
We stay here each time we come to OKC. The location is great, the rooms are quiet and clean, the staff is exceedingly friendly. The proximity to all things happening in Bricktown can't be beat, plus we are close to OCU.
The hotel offered a complimentary breakfast every morning and complimentary dinner two nights of my stay. The staff was very helpful in assistance and directions around the downtown area. The room was spacious and inviting.
Rooms were large and had comfortable furniture. Breakfast was good. However, the thermostat was not adjustable (so I was too hot to sleep well) and the air was incredibly dry. Also, a train came by every hour on the 15 minutes, which kept waking me up. Finally, the receptionist at the front desk gave me a map with incorrect directions to get me back to the airport for my flight this morning. Fortunately, when I didn't find the highway entrance on the route she suggested, I backtracked and found the correct way. She had pointed me in entirely the wrong direction! Fortunately, I had left more than enough time to get myself to the airport, but that was really unacceptable.
My room at the hotel was very nice and very clean.
First anniversary stay. Was very nice and quiet. Great location in Bricktown.
Great location in Bricktown, you can walk everywhere. Clean room, great breakfast buffet. Would definately recommend this hotel.
Made the bachelor party one to remember. Loved that it was within walking to where the fun was.
This was one of the best hotels i have stayed in. I would recommend it to everyone
Located in Bricktown, Residence Inn by Marriott Oklahoma City Downtown/Bricktown is a leisurely stroll from popular sights such as Chesapeake Energy Arena and Prairie Surf Studios. This 151-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a fitness center.
Start your day off right with a free buffet breakfast. For a nice break, mingle with other guests at the free manager's reception.
The 151 accommodations feature kitchenettes and space to spread out with sitting areas. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and safes.
Residence Inn by Marriott Oklahoma City Downtown/Bricktown features a fitness center, free WiFi in public areas, and conference space. Self parking is offered for USD 15 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and a free grocery shopping service.
Absolutely disgusting! Nothing was clean, stains on my sheets, not vacuumed, food on the wall, floor, hair in the sinks, tubs and towels! Absolutely the most unclean room I have every stayed in!
Property is nice but seems understaffed. Staff was nice enough, but our room was not cleaned during our stay, had only one towel, and the poor person staffing the breakfast station was miserable because they needed about three more people working it.
Dear Anonymous, Thank you for staying with us and for taking the time to review our hotel. I appreciate your honest and candid feedback. As we continue to get back to business as usual, we will certainly work on the items you mentioned. We truly hope that this will not deter you from staying with us again in the future. Regards,
Very clean. Extremely nice staff. Great location. Walking distance to all major attractions. Did not like the $15 per night parking fee.
Thank you for taking the time to review our hotel! It is so great to hear that you had an enjoyable stay and that your room was very clean. It is also awesome to hear that the staff was nice and that you were able to enjoy the surrounding attractions. I appreciate your feedback and hope that despite the parking fee, you will continue staying with us when your travels bring you to our area.
Excellent location! Large rooms. Well taken care of facility. Friendly and helpful staff.
Thank you for your review! I am delighted to hear you enjoyed your stay! We hope to serve you again soon!
My only significant complaint was that there was an extra charge for parking of 11 dollars that was never communicated until the bill arrived at the end of the stay. This information should be upfront to allow for better cost comparisons. I will probably not stay here again based on what I fell was an outright deception.
Dear Dennis, Thank you for taking the time to review our hotel. I appreciate the feedback about the parking charge, this will be addressed. I hope that we have the opportunity to serve you again soon.
Chose hotel based on how close to Bricktown as well as recommendation of other Orbitz reviews Hotel staff very friendly and morning complimentary breakfast was excellent.
Dear Guest, Thank you so much for your review. I am happy to hear that you enjoyed your stay, the friendly staff, and the breakfast in the morning. Please come back and see us soon!
Booked on line made it fast. Location is great. Desk clerk very efficient. Room very specious,glad they run discounts made it more possible for just one night. Highly recommend!
Dear land of Oz, Thank you so much for the review. I am delighted to hear that you enjoyed our location and our rooms. I will make sure that the staff knows that you appreciate the hospitality! Come back soon!
My boyfriend and I had never been to Oklahoma City. We were looking somewhere to stay in the Bricktown area. Residence Inn was great. Great location, nice room, great continental breakfast and friendly staff. My boyfriend and I were very pleased.
The hotel was ezy to find trafic was a biit busy due to a game being played that night but all in all it was a very good experence. my daughter and i flew there to see my two sons and there new born baby boys my other three kids who live in arkansas and oklahoma met us for the celebration the breakfast there was included and was a good start to our day thank you again you out did your self
Great stay. Hotel was very clean and the suites were perfect. The breakfast was great. We didn't hear the train that a previous reviewer commented on.
Thank you for bringing this issue to our attention. Please accept my sincere apology for all of the cleanliness issues. I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. Please feel free to reach out to the hotel directly to speak to the General Manager. Thank you for your time and I hope that we have the opportunity to make this right. Regards,