Holiday Inn Express Kelowna Conference Centre2.5 out of 5.0
Recent guest reviews
Booked through a third party , a room with a king : we had 2 beds upon check in but reception immediately moved us to a bigger room with a king . Appreciated Staff friendly and helpful Nice breakfast and pool The only thing : there is no safety deposit box in the room
Great beds, I stayed three nights and had great sleeps every night. Big bathrooms which is always a plus! There was everything pretty much outside the hotel door, great restaurants, shopping and even an escape room called exit, which we did and won. Will definetly book this hotel again when we go back to Kelowna.
The hotel staff were very polite and helpful upon arrival. The hotel was very clean and well maintained and having a continental breakfast available was an added bonus. The room and bathroom were very clean; the bed very comfortable. The hotel had many amenities- gym, pool, laundry facilities. There were restaurants nearby and Orchard Mall just a 15 minute walk away. I would definitely stay here again!
The only change I would request is more tea, less coffee in rooms. Housekeeper Kasia was amazing and left more tea and a kind note each day Holiday inn rarely disappoints. The king beds in the tower are most comfortable here.
Three night stay Positives: (1) Has some facilities and amenities I've not come across in other Holiday Inn Express hotels, such as an indoor pool, exercise room and branded toiletries (2) Covered car-park (I think access is restricted to tower room guests only) (3) Free breakfast was decent Issues: (1) While the immediate area has a few other hotels, shops and restaurants, it's a series of strip malls and not really of interest to tourists. If you have your own car, it's not much of a hassle to drive downtown. If you don't have a car, I would advise staying downtown (2) Beds were saggy (3) Bathroom issues. Poorly designed shower head and curtains meant that water frequently splashed onto the floor. Air exchange system in place of ventilation fan didn't seem very effective. Some dirty grout around the bathtub.
Totally enjoyed our stay. The staff was so accommodating with every request. Polite, cheerful and very helpful. Location was central to everything. They have a great breakfSt and the bed was excellent. Had a great sleep. We will be staying here when we visit Kelowna.
We recently stayed at this location as we were in town for a hockey tournament. The hotel was clean, beds were comfortable and staff were friendly and helpful. The location is also great. There were restaurants (and shopping) across the street so we walked across for a team dinner to Montana’s and also went to the Cactus Club another night. We checked out a day earlier and I thought I had notified the hotel previously. The next day, I realized my mistake and phoned the hotel. I was able to talk to staff on site. The employee I spoke with said she would explain to the manager and asked me to call back in an hour and she would let me know if she could credit my room for the last night. When I phoned back, they had already put the credit on my credit card. What excellent customer service!!! Thank you!!!
Front desk service excellent. Room comfortable but dusting and vacuuming was poor- should have been cleaner. 10% off at restraint within walking distance was helpful. Breakfast was fine. Pool and hot tub very good. It served our purpose and I would use it again.
I kept coming across little red beetles in the bathroom and by the nightstand. Housekeeping cleaned one bed only? The staff at the front helped me out. Seems like there was a sewage issue in the first floor
Good Service,nice rooms,comfortable beds,complimentary breakfasts,shuttle buses to & from the airport/casinos.Good place to stay close to the malls,restaurants,convienience stores.Conference Center on the spot.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Holiday Inn Express Kelowna Conference Centre places you within a mile (2 km) of Mission Creek Regional Park and Orchard Park Mall. This hotel has 190 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Kelowna, it's also near Capri Mall and Mission Creek Golf Club.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM.
Holiday Inn Express Kelowna Conference Centre's 190 rooms are individually decorated and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels and video-game consoles. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are other standard amenities.
At Holiday Inn Express Kelowna Conference Centre, guests enjoy an indoor pool, a health club, and a spa tub. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, 3 meeting rooms, and conference space.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 579 reviews