Holiday Inn Express & Suites Kelowna - East by IHG

2.5 star property
Hotel in Kelowna with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Kelowna - East by IHG

Exterior
Pillowtop beds, desk, blackout drapes, iron/ironing board
Exterior
Point of interest
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1620 Powick Road, Kelowna, BC, V1X7G5
  • Place, UBC-Okanagan
  • Place, Orchard Park Mall
    ‪2 min drive‬
  • Place, Kelowna General Hospital
    ‪7 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(78 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Kelowna

Located in Dilworth Mountain Estates, Holiday Inn Express & Suites Kelowna - East by IHG is within a mile (2 km) of sights such as Orchard Park Shopping Centre and Mission Creek Regional Park. This 120-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Mission Creek Regional Park - 12 min walk - 0.7 miles
  • Orchard Park Mall - 2 min drive - 1.0 mile
  • Kelowna General Hospital - 7 min drive - 3.8 miles
  • Waterfront Park - 7 min drive - 4.1 miles
  • Prospera Place - 7 min drive - 4.1 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 11 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Cactus Club Cafe - ‬9 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪The Jammery - ‬4 min walk

About this property

Holiday Inn Express & Suites Kelowna - East by IHG

Hotel in Kelowna with free breakfast and a 24-hour fitness center
At Holiday Inn Express & Suites Kelowna - East by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 9 2025 to November 21 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25.00 per accommodation, per night
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kelowna East Hotel
Holiday Inn Express Kelowna East
Holiday Inn Express & Suites Kelowna - East Okanagan Valley
Inn Express Kelowna East
Holiday Inn Express Suites Kelowna East
Holiday Inn Express Suites Kelowna East by IHG
Holiday Inn Express Suites Kelowna East an IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Kelowna
Holiday Inn Express & Suites Kelowna - East by IHG Hotel Kelowna

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Kelowna - East by IHG?

Holiday Inn Express & Suites Kelowna - East by IHG provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What can I see around Holiday Inn Express & Suites Kelowna - East by IHG?

This hotel is situated in Dilworth Mountain Estates within a short 19-minute walk of Orchard Park Shopping Centre. You'll also find Waterfront Park and Orchard Park Mall within a short drive.

Is parking available on site at Holiday Inn Express & Suites Kelowna - East by IHG?

Yes, self parking is offered for free at the hotel. Electric car charging and wheelchair-accessible van parking are also available for guests.

Does Holiday Inn Express & Suites Kelowna - East by IHG feature a casino?

No, Holiday Inn Express & Suites Kelowna - East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Kelowna - East by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8 AM and 10 PM. Note though that pool facilities will be unavailable from November 9 2025 until November 21 2025 (subject to change).

Is Holiday Inn Express & Suites Kelowna - East by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an indoor pool.

Does Holiday Inn Express & Suites Kelowna - East by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Kelowna - East by IHG have a restaurant with a breakfast menu?

Holiday Inn Express & Suites Kelowna - East by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express & Suites Kelowna - East by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Express & Suites Kelowna - East by IHG for a fee of CAD 25.00 per accommodation, per night.

Does Holiday Inn Express & Suites Kelowna - East by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Express & Suites Kelowna - East by IHG?

The closest major airport to Holiday Inn Express & Suites Kelowna - East by IHG is Kelowna Intl. Airport (YLW), which is 5.5 mi away (11 minutes by car).

Can I book a room with a balcony at Holiday Inn Express & Suites Kelowna - East by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Kelowna - East by IHG.

Holiday Inn Express & Suites Kelowna - East by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1021 reviews
Rating 8 - Good. 227 out of 1021 reviews
Rating 6 - Okay. 56 out of 1021 reviews
Rating 4 - Poor. 28 out of 1021 reviews
Rating 2 - Terrible. 34 out of 1021 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mansour

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and modern rooms. Friendly staff, great breakfast, and a convenient location close to shops and downtown. Highly recommend and would gladly stay again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shuttle to airport
Stayed 3 nights in Jul 2025

10/10 Excellent

sandra, Whitby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont like the text messsges saying they connect to the front desk but when you ask for help you get a bot response not a correct answer to question -very frustrating Great property not my first stay there and will not be my last. Harmon was lovely and kind to us when we were exhausted from travelling.
Stayed 4 nights in Jul 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff was great but their pool was down for a couple of days. When it was finally up and open, they said it was safe by the water was Murky Green. Even if safe it did t look sanitary visually. Aside from this, breakfast was readily available and on time, but seating was limited. Overall, I would still stay at this location even with the minor faults. Staff was good and easy to deal with.
Stayed 4 nights in Jul 2025

8/10 Good

Nobel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying on this property. The staff are superb, the rooms are very clean, the linens are crisp and clean. Our stay are conveniently comfortable.
Stayed 2 nights in Jul 2025

8/10 Good

Talwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay for the night. Nothing to do on site. Clean rooms Continental breakfast was very good.
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Helen

Stayed 1 night in Jul 2025

10/10 Excellent

Drew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Having all the food places within the same parking lot is super convenient. Walmart is also within 10 minutes of walking as well.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jaspreet

Liked: Cleanliness, amenities
Best place
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness
Very up to date building , considering it’s 7 years old ,plenty of amenities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ismaell

Liked: Property conditions & facilities
Very clean and tidy hotel
Stayed 6 nights in Jul 2025

4/10 Poor

Clayton, Edmonton

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Excessive noise from above our suite. Called 3x to the front desk, staff didn't do anything. Room wasn't cleaned on 2nd day and we were told we asked for no service (not true). Asked for fresh towels and was told the hotel was completely out of towels.
Stayed 3 nights in Jul 2025

10/10 Excellent

balraj

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Suzanne Charlotte

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lots of noise in the evening up until 12 or 1 in the morning. It seemed as if furniture was being rearranged in the units a floor above.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Jerry

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room waa purchased but when it came time to check in we were turned away
Stayed 1 night in Jul 2025

6/10 Okay

DAVEY, Burnaby

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy if on the side of the main highway
Stayed 1 night in Jul 2025

8/10 Good

Nick and Liz

Stayed 1 night in May 2025

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

No hot tub, not enough coffee

The location was great, the breakfast hours were too short. The coffee kept running out, because instead of putting out 2 carafes of regular coffee, they served hot water and decaf, which no one seems to have touched. The hot tub was out of service the whole time my family was there, which was disappointing.
Stayed 4 nights in Jul 2025

8/10 Good

Curtis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet, clean and a good location to most places in Kelowna
Stayed 5 nights in Jun 2025

10/10 Excellent

Gary

Stayed 2 nights in Jul 2025