Los Pilares Hotel3.0 out of 5.0
Recent guest reviews
This hotel has hand carved beds and furniture. There are hand stenciled flowers on the walls. There are beautiful wrought iron chandeliers, leather couches in the sitting areas with gorgeous flowers throughout. The location is excellent- walking distance to the Botanical Gardens and Zocalo. Service was wonderful.
Oaxaca is a lovely town and this place added joy to my stay. The roof terrace for breakfast was a morning pleasure i looked forward to each of my days in this town. The fruit was top quality, the green juice was always fresh and the grasshopper omelette amazing. My ground floor rum was comfortable, the shower worked well - what not to like?
Chef Stefano blew us away with his beautiful food. This was the best meal by far we had in Oaxaca, and as well had an interesting chat with the chef. The lamb tortellini was incredible, as was the bruschetta with parmesan and cherry tomatoes and the desserts were ample and fantastic.
Dont just go to the Zocolo, explore this area which is just a few blocks from central. This area has some very good coffee shops and its own church. The walk to centro is easy and feels safe. Rooms have high ceilings and a grand feel to them. Very clean, and staff are exceptional. Highly recommend this hotel. Pool is very small, and has an adult only feel to it.
This is a very nice little hotel, which causes a very warm welcome feeling the moment you walk in. It seems to be an old home from the area that has been restored to serve as hotel. There is a very nice patio in the center, with seating area and a bar, and all the rooms are around it. Rooms are very nicely decorated and cozy. It is well located, within a 10 minute walk to the main center area with many restaurants and museums. The restaurant is located in a nice roof terrace, great for breakfast. It was all going very well the night we cheked in, until the following morning when trying to take an early morning shower. There was no hot water. There is a phone in the room but no indications as how to dial for assistance so I had to go out of the room to the front desk to let them know about this problem. I was told that the maintenance person had still not arrived and that it would be about a half hour until he arrived. I was in a hurry so I had to take the freezing cold shower. Later, I was told that apparently they had checked the water heater (we were told that each room has a separate heater) and that it was working fine, insinuating that I was probably not telling the truth. Next morning, same story. I had to again go to the front desk and this time I asked the man to follow me into the room to verify the cold water condition. The man verified this and they sent someone upstairs to check the water heater. About 10 minutes later, we had hot water so they did fix something that was not working properly. On the 3rd morning of my stay, again, no hot water. I again went to the front desk and they told me that maybe I did not know how to operate the shower faucet ?????!!!! (maybe they need to provide instructions!) Again, I asked them to follow me to the room to verify that there was no hot water. After verifying, they sent someone upstairs, and the hot water started coming out. However, the hot water only lasted for about 5 minutes, after that it was again cold. I gave up. The irritating thing is not just the fact that the hot water does not work but the fact that they don't acknowledge that they have a problem and instead they try to blame it on the guest by saying that we do not know how to work the faucet. Our group stayed in two separate rooms, #3 and #6, and both had the same lack of hot water issue. Also, during our 3 day stay they only provided one small, skimpy bar of soap to share between the shower and the sink. The room TV is about the size of a small laptop and the wifi is not stable. The very good impression that we had on our arrival, was vanished by these inconveniences and bad service from the personnel that did not show any concern for fixing the issues that we were reporting. I would not go back to this hotel and would definitely not recommend it.
Fantastic and helpful staff. They really make it. Great location in Oaxaca City, approx 5 min walk from Santo Domingo and a 10 min walk from the main ‘Zocalo’ main square. Comfy beds and A/C works well. Roof terrace for food or a nightcap is also great (although shut a little early?). Overall, highly recommended.
We stayed eleven nights at Los Pilares. This is an outdoor/outdoor Mexican colonial style boutique hotel with fifteen rooms. Our room opened onto the second floor under the stars 5-star restaurant. We felt we were part of the family. The staff are very attentive, helpful, friendly and simply cannot do enough for their guests. Don’t miss the restaurant which specializes in Italian for dinner. We loved Los Pilares and cannot wait to return!
We chose Los Pilares based on other reviews, all of which proved to be correct. A short walk from the center of Oaxaca it was quiet with a very helpful staff. We had breakfast every morning at the lovely rooftop restaurant. We wondered why there was an Italian restaurant there, and discovered that the couple who own it are Oaxacan (she) and Italian (he). The staff helped us find a good guide for Monte Alban and Mitre and the pottery and weaving towns. The lovely flower arrangements throughout the hotel were an added plus.
Hotel Los Pilares We are in our 60’s, have traveled extensively in Mexico, and speak Spanish. We had a lovely 8 day stay (Jan 9-17th) at this excellent moderately priced Mexican hotel, located about a fifteen minute walk from the Zocalo. In typical Mexican style, the rooms of the 2 stories are arranged on the outside with a central beautiful courtyard, which has a bar and tables, usually empty so not noisy, with comfortable seating for lounging. Our room was good sized and well-furnished, and our king-size mattress was firm (as we prefer). The room and entire hotel were extremely clean. There were beautiful fresh flowers (mostly lilies) throughout the lobby. The staff were extraordinarily pleasant and helpful, and several of them spoke fluent English. One of the nicest aspects of this hotel is the gorgeous terrace restaurant on the second floor, full of large potted plants. There is a beautiful view of the church and nearby mountains; one can watch tortillas and quesadillas being prepared on the comal. The breakfast menu is excellent, with many very well prepared, typical Oaxacan options (e.g. eggs wrapped in hoja santa leaves, quesadillas filled with Oaxacan cheese and corn fungus or hoja santa, etc). The dinner menu is mainly Italian food, reflecting the origins of the chef, including an excellent fish dish on the one evening we ate there. The hotel is located near several inexpensive but quite good Oaxacan-restaurants, several coffee shops and a bakery. The hotel staff were very helpful arranging taxi rides to various locations, and had posted signs detailing the appropriate charges for various taxi services.
My husband and I stayed here for five nights, in December, and found it to be well situated within the city. It was a short and quick walk to all the most lovely parts of the historic parts of Oaxaca City. The staff was exceedingly kind, helpful and hospitable! We ate breakfast upstairs in the terrace restaurant almost every morning, and it never got old. Being a vegetarian-who loves an egg breakfast each morning-I was pleased they had a mushroom egg dish, which did not disappoint! Their pasta with corn fungus (a local dish) was also very tasty, and new to my palate. The rooms are decorated well, spacious, had good working air conditioning, and a large, nice shower. The only issue we faced, and it is only because of where our room was situated, was that being on the ground floor the sound echoed quite a bit in the atrium/main lobby, and so if people were awake much earlier than us (which happened a couple times) we were woken with a start. The bed was a king, and mostly comfortable, but a wee bit on the hard side, and we would have liked a window to look out of, but it was not a big deal because the rooftop terrace was absolutely magical, and having breakfast and a long morning coffee there was divine while watching the butterflies, hummingbirds and mountains in the distance.
- Close to Oaxaca Cathedral and Zocalo Square
- Free in-room wired Internet
- Free parking
- Onsite dining
Located in Centro, Los Pilares Hotel is a leisurely stroll from popular sights such as Oaxaca Ethnobotanical Garden and Graphic Arts Institute of Oaxaca. This 3-star hotel has 15 rooms and welcomes guests with a restaurant, an outdoor pool, and free self parking.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:30 AM to 12:30 PM.
A TV comes with cable channels, and guests can stay connected with free wired Internet. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a safe and a phone.
At Los Pilares Hotel, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for MXN 500 per room one-way. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.
Reviews from Trip Advisor
87.0% of guests recommend this hotelTotal of 187 reviews