The staff were very friendly, rooms had a great rate for the night. Nothing fancy but clean and reasonable with great staff. I would stay here again
I liked the location.......It was very convenient.
A nice courtyard to sit in . No elevator. Could’ve been a bit cleaner. Nice decor . Helpful staff.
Nice, microwave and refrigerator. Room had a little water leak from bottom of tub
Hotel in need of renovation and deep cleaning. Also, better daily cleaning
It was In the middle of the ghetto. Not a very nice hotel, but the staff was very courteous. Sirens wake you up in the middl of the night. Crackheads were roaming around acting like a bunch of heathens. I would have stayed elsewhere but my business in Oakland that weekend was in the area. I wouldn’t recommend it to friends and will never stay there again!
The beds are comfortable, but cleaners are inconsistent. Sometimes we get refill like coffee and water, other times we don't.While we stayed there for 5 days, cleaners left trash like candy wrappers and water bottles under the table from previous guests.
room was very clean and everything worked right. only thing wrong was a used tissue under the table. everything else was great
This place is just getting too run down, even for the favorable price. Bathrooms are horrible, elevator has been broken for 3 years, carpet too old & stained. Furniture is something out of a second hand store. Staff tries to accommodate....but can't overcome the facility drawbacks at this point.
Top bed cover were dirty with stains, bathroom was dirty at tub (dust and hair) from previous stay. Sheets were clean and pillow cases. Entertaiment center was dusty. Place could improve in cleaniness. Place is aged but who cares about that, I just wish it was cleaner. Next time I'll bring my own cleaning equipment and sheets to sleep more comfortable. Traffic is the worse at 8pm to get here from SF (getting on bridge and cross took 2hr). Maybe it was a bad day /shrug. No elevator and sleeped in third floor, hard to go up the stairs after a 20mile hike from previous day jaja.
Very bad location, rooms smell horrible and very depressing environment
Located in Mosswood, Imperial Inn is within 2 miles (3 km) of popular attractions such as Kaiser Permanente Oakland Medical Center and Children's Hospital Oakland. This 60-room motel has in-room conveniences like refrigerators, microwaves, and coffee makers.
27-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Imperial Inn enjoy free WiFi in public areas, coffee in a common area, and free newspapers. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a terrace and a TV in a common area.
The staff were very friendly, rooms had a great rate for the night. Nothing fancy but clean and reasonable with great staff. I would stay here again
I liked the location.......It was very convenient.
A nice courtyard to sit in . No elevator. Could’ve been a bit cleaner. Nice decor . Helpful staff.
Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
Nice, microwave and refrigerator. Room had a little water leak from bottom of tub
Dear guest, We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits.
Hotel in need of renovation and deep cleaning. Also, better daily cleaning
Thank you and we hope to see you again in the future!
It was In the middle of the ghetto. Not a very nice hotel, but the staff was very courteous. Sirens wake you up in the middl of the night. Crackheads were roaming around acting like a bunch of heathens. I would have stayed elsewhere but my business in Oakland that weekend was in the area. I wouldn’t recommend it to friends and will never stay there again!
The beds are comfortable, but cleaners are inconsistent. Sometimes we get refill like coffee and water, other times we don't.While we stayed there for 5 days, cleaners left trash like candy wrappers and water bottles under the table from previous guests.
room was very clean and everything worked right. only thing wrong was a used tissue under the table. everything else was great
This place is just getting too run down, even for the favorable price. Bathrooms are horrible, elevator has been broken for 3 years, carpet too old & stained. Furniture is something out of a second hand store. Staff tries to accommodate....but can't overcome the facility drawbacks at this point.
Dear guest, we highly appreciate your in-depth review of your recent stay at our hotel. The entire staff is delighted with the fact that we could make your stay so wonderful. We believe that hospitality as an element is primarily personal and, it usually commences with a caring and dedicated team. Your feedback makes us proud and motivates us simultaneously. We hope to serve you soon! Best Regards, Imperial Inn, Customer Care Team