Imperial Inn1.5 out of 5.0
Recent guest reviews
I'm not giving this place a one star review because check in was easy and the people working were super nice. Everything else, not so much. Room reeked of old cigarette smoke, toilet had feces on it, the carpet and furniture was old and dusty, there was graffiti in the drawers, there was about a 2 inch gap between the base of the front door and the floor, the TV didn't work, the people next to me were smoking although I was on a "non-smoking" floor, bed sheets had stains and lastly the mini fridge had crud all over it. This room was like something I'd expect in New York's Times Square in 1979. Especially for how much they're charging. Thumbs. Down.
We had not stayed in a motel before so were unsure what to expect. The rooms were very basic and could have been slightly cleaner but nothing too bad. There was always available parking which was very convenient. The room smelt strongly of smoke unfortunately, which for two non-smokers wasn't very pleasant and the walls were very thin!
Inn is 500m away from MacArthur BART and 100m away from nearest bus stops (#6 bus to downtown Oakland every 8-10 mins - or #800 night bus from downtown San Fran.) 5 min walk to BART and 16 mins to downtown SanFran for $3.65 one way is as quick to get to San Francisco as walking from a downtown San Fran hotel that will cost you twice the price per night's stay. My room was on ground floor (no lift/elevator to upper floors). Two double beds in the room yet still had plenty of space available. Bed was very comfortable with plenty of pillows available. Room was so quiet you could hardly hear the fountain outside or even the mini fridge in the room - even at 3.00am. Curtains good at blocking out the light. Very large work desk and drawers still didn't diminish the size of the room. Filtered coffee provided in the room too - about only complaint was that there was nowhere by the desk to plug it into (double socket taken up by TV & box), so had to take tray to make-up bench beside the washbasin and plug it in there - on the plus side though this made cleaning up the spill into the tray when I forgot to swap over cups while making the coffee very easy ! I felt safe walking around the neighbourhood - even at night - and even walking 9 blocks down Telegraph Ave to the Commonwealth Pub (TIP - if worried about the homeless sleeping under the MacArthur Freeway bridge stay on the east side of Telegraph, their tent city is on the west side of the street.)
I planned a two night stay close to the Fox Theater since I was visiting only for a concert. Imperial Inn was the only place I found to be less costly, and even then I felt $220 was too much. The building is old, and the only steps (some broken) to go to my room on the third floor felt unsafe, especially if someone is going to carry a big piece of luggage. In the room, the carpet looked old and dirty, chairs were old, dirty, and torn, and the telephone was not working at all. The sheets and pillow cases were fine, nice and clean. There was a small refrigerator which cooled well and a functioning microwave. The TV was not working. I thought it was me that couldn't figure out the remote, so I walked all the way down to the front desk to ask for help. No one came up, so I called on my cell phone. Finally a clerk came up and had to exchange the cable box and card from another room to get the TV working in about 30 minutes. Well, it stopped working after a few minutes and I decided to just forget about it. The bathroom, although it looked somewhat remodeled, had a dirty shower curtain and a toilet with a sign to remove a rubber band, which I failed to notice until my second day. Towels in bathroom and sink were dirty with dark stains (glad I always carry my own). I feel this place is over priced for its below average quality. If you decide to stay, I suggest you carry your own towel, flip flops, and bleach towelettes to clean surfaces. It was walking distance from The Bart MacArthur station and Fox Theater. There is a Walgreens two blocks away, a Carl's Jr. next door, and some coffee shops in the area.
Nice room, bed was large with nice crisp White sheets, we had a ground floor room and nice table and chairs outside to sit on in evening, downside bathroom is very tiny Trains only 5 mins walk straight into San Francisco
The hotel rooms were ok, although the cleaning could be improved. The manager was not too friendly and was stressful upon welcoming us, but his colleagues were really helpful. As it is near to the BART station, it is low budget solution for visiting Oakland, Berkeley and San Francisco.
If you visit San Fransico , you can stay here. only 4 min. away from the metro to SF. very good reception , verry kindly. big rooms especially if you hven 1 kings bed. No Breakfast !! all incl. coffe maker , magnetron, one - point. the frigiator was standing on the groun , why not on a little table , it is so much easier what you see in more motels to less power sockets. here only 2. why not an electrical distributor. you had to load : battery for camera, your iphone , your i pad and so much more but , this motel is to advise in this region.
We stayed 3 nights and the room was reasonably priced for the area. For staying in Oakland I felt it was in a safer area and the hotel was surrounded by a wall.I had no problems with my vehicle. The staff was friendly and helpful. The room was clean and well maintained. The bathroom was very small, but sometimes that's expected. There is no handicap parking and no elevator. We had to carry our luggage quite a distance and up and down stairs. I would stay again.
Good price Great location close to the Wiltern Clean and refurbished Not sure it had an elevator? Staff were very friendly, helpful, and accommodating Colorful,and pretty courtyard No pool :( Older hotel but I loved it
Arrived to stay here after travelling the coastal starlight. Great room , good size and very comfortable bed. Good wifi as well. Bedroom very clean. Amazing people work here , great welcome early left bags and they were put in the room ready for when we came back. Needed some washing to be done and was given a lift to the laundrette, amazing help many thanks. Great location ,burger bar next door and five minutes to Bart to get into town. Thank you all
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 136 reviews