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Outrigger Reef Waikiki Beach Resort

4.0 out of 5.0

Recent guest reviews

The hotel is very good; very fine accomadations. I do believe Waikiki is overrated as the man made needs better upkeep. The beach has eroded away and is very small; the beach is rocky and walking in the water is treacherous due to the amount of rocks.

Went to polynesian culture center next day to pearl harbor and 3 rd day relaxed on Wakikibeach!

This hotel went above and beyond my expectations for our anniversary, upon arrival our bags were handled and check-in was a breeze, our room was absolutely amazing and we were greeted with a lovely basket of goodies. We went down to the beach for a few, and to grab a few things and came back to find that the staff had sent a bottle of champagne and glasses for our anniversary. The vow renewal ceremony was great, so romantic and also gave that authentic Hawaiian touch. We had the most amazing trip and thank Outrigger Reef and their staff so much. The valet parking staff were so polite and helpful and always greeted us with amazing enthusiasm. Not only did Outrigger Reef give us the trip of a lifetime but Oahu in itself was so unbelievably good to us. We made memories that will last us a lifetime and we will most certainly be back again!

Overall we had a nice stay but the room I booked was misleading. I booked a deluxe ocean view, which was expensive; however, our view was really of two other tall buildings and walls. We could see the ocean a bit from the side corner of our balcony. The room was nice and clean. Bathroom was small, especially the counter-space. Robes and slippers were a nice touch. The pool is nice but surrounded by tall buildings and doesn't face the beach. The beach view is blocked by other buildings. Unfortunately, the beach is so very small and almost gone. So sad that it has eroded so much. I wish someone would have told us about this and to head to the public beach which is so nice and just right of the hotel beach. This hotel is nice but getting old. Security is very good which was important to us. Staff is great and friendly. Hotel is so big but not personalized. I didn't appreciate the Club Wyndam timeshare thing. This part of Waikiki is very crowded, noisy and touristy. We enjoyed the trolley ride that we rode for free when we showed our hotel key. Food and fish is expensive and menus didn't offer too many healthy choices. The Ocean Front restaurant in the hotel is extremely expensive. There is no airport shuttle. Weather is always beautiful.

Thank you we had a wonderful time and we appreciated all every one did to make our stay fantastic. My husband wasn't to happy when the extra charge of $31.00 per day popped up on our bill. It should have been explained better and he is still grumbling regarding it.

Slow check in. Expensive!Rats on trees!good access to

Everything was great especially hotel staff. Above and beyond fiendly

Stayed 2 nights and left. The rooms are very expensive and have the quality of a bad motel 6

Room was very comfortable, our breakfasts were wonderful, especially eggs Benedict at the grill by the pool!

great experience at check-in, lovely atmosphere, daily entertainment all while settled on the beach of Waikiki! Love this place and all of the people who work so hard to please the hotel guest.

Wonderful staff, hotel very clean, entertainment nightly was excellent ,

Good room service every day.nice swimming pools good landscaping oceans wiew

The hotels is beautiful and staff was great. We loved they had a vow renewal on the Beach at no charge.

Had a corner ocean view room in late February 2017. Corner rooms are much more spacious than regular rooms. Enjoyed the welcome cocktail. Location right on the beach is hard to beat, although the actual beach in front of the hotel is so narrow and crowded that you nearly had to sit on people for a place on the beach. The ocean bottom is also very rocky about 10 feet from shore. The pool is small and should be much warmer than it is (I measured 75 while the ocean was 77), but it was clean and towels were always available. The Shore Bird restaurant is always good (though you do have to cook your own food). The poolside restaurant had great music but the food was terrible while the drink we decent. They charge a $30 resort fee, which is now pretty much standard throughout Waikiki, but you actually get something for it...a daily newspaper (including the Sunday edition), daily bottled water, and a very nice trolley service. We took the trolley for a tour around the area which took us to Diamond Head. Our driver (Henry) even parked on the side of the road and serenaded us with his ukulele. He was really good and a highlight of our trip! One negative: Got there at 1pm and was told that the previous guest had checked out of our room but it still had to be cleaned. While check in is at 3pm, figured they might get someone there quicker to get it cleaned. Didn't get a call until 3pm on the nose. Ask for a late check out since they take forever to clean the rooms...no dice

I had to work and was not able to take in all what Outrigger reef have to offer. I will, in the future, not hesitate to stay at this property and not work, but explore and experience the benefits it welcomes.

Personal muy agradable y muy profesional , el personal es muy atento y tienen acceso directo a la playa, tiene 3 restaurantes de diferente estilo de comida; show en las noches ,picina espectacular y tres jacuzzis..

This is my favorite Waikiki hotel. I have stayed here several times. Great location, great restaurants, and the most popular beachfront bar in Waikiki.

The Hotel and Staff were so friendly and there to make your stay as comfortable as possible. The room was very clean and well maintained. Stayed on the eighth floor over looking the swimming pool with a partial view of the ocean which was just perfect. The pool area was large enough to lounge around without being crowded and still having your privacy. The location to me was perfect, busy but still quiet. Lewers Ave. is my favorite street. Everything close by for anything that you might need. The ABC store on Lewers was like a super market and very handy for almost anything. The Shore Bird Resturant disappointed me a couple of times however there were many other nice Resturants close by. One word would some this whole mini vacation up and that is "Yes I would recommend this Hotel to anyone and yes I will be back to stay here again in the future". Thank You

In addition to a smooth check-in; they had our itinerary ready for us to review. All we had to do was 'show up for pick up'. The Hoku Hawaii Tour company drivers were all fantastic, friendly, and informative. The hotel also had Lei making, hula lessons, (& etc) in the beautiful open lobby. Everyone was very kind.

The room was spacious, comfortable and clean! Hotel staff was gracious from check-in to departure!!! Loved the 24 hour valet service!!! The view of Diamond Head and sunset from the Shorebird was breathtaking! Would stay here again without a doubt! Thanks you for making this return to Oahu a trip to remember!! Mahalo and Aloha!!!

Room options

Family Suite, 2 Double Beds

Full 2 | Sleeps 4

Family Suite, 1 King Bed

King 1 | Sleeps 5

Club Suite, 1 King Bed, Oceanfront

King 1 | Sleeps 4

Club Suite, 1 King Bed, Ocean View

King 1 | Sleeps 4

Guest reviews for Outrigger Reef Waikiki Beach Resort

Everyone (34) Couples (183) Business (10) Family (79) Friends (23) Other (19)
5

nice hotel on waikiki beach

Everyone

The hotel is very good; very fine accomadations. I do believe Waikiki is overrated as the man made needs better upkeep. The beach has eroded away and is very small; the beach is rocky and walking in the water is treacherous due to the amount of rocks.

By , from Lincoln, NE on Nov 15, 2017

Review comment responded on Nov 18, 2017

Aloha Micael, Thank you for your feedback. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worth while. We look forward to welcoming you back to Outrigger Reef Waikiki Beach Resort. Mahalo Nui Loa!

5

clean and comfortable great location

Everyone

Went to polynesian culture center next day to pearl harbor and 3 rd day relaxed on Wakikibeach!

By , from bear, de on Oct 4, 2017

Review comment responded on Oct 6, 2017

Aloha Patyi n jim, Thank you for your feedback. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worth while. We look forward to welcoming you back to Outrigger Reef Waikiki Beach Resort. Mahalo Nui Loa!

5

amazing hotel that values its customers

Everyone

This hotel went above and beyond my expectations for our anniversary, upon arrival our bags were handled and check-in was a breeze, our room was absolutely amazing and we were greeted with a lovely basket of goodies. We went down to the beach for a few, and to grab a few things and came back to find that the staff had sent a bottle of champagne and glasses for our anniversary. The vow renewal ceremony was great, so romantic and also gave that authentic Hawaiian touch. We had the most amazing trip and thank Outrigger Reef and their staff so much. The valet parking staff were so polite and helpful and always greeted us with amazing enthusiasm. Not only did Outrigger Reef give us the trip of a lifetime but Oahu in itself was so unbelievably good to us. We made memories that will last us a lifetime and we will most certainly be back again!

By , from anderson sc on Oct 1, 2017

Review comment responded on Oct 3, 2017

Aloha Kristen, Thank you for your feedback on our hotel and specially for our Vow Renewal Ceremony. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worth while. We look forward to welcoming you back to Outrigger Reef Waikiki Beach Resort. Mahalo Nui Loa!

3

old hotel surrounded by other buildings

Everyone

Overall we had a nice stay but the room I booked was misleading. I booked a deluxe ocean view, which was expensive; however, our view was really of two other tall buildings and walls. We could see the ocean a bit from the side corner of our balcony. The room was nice and clean. Bathroom was small, especially the counter-space. Robes and slippers were a nice touch. The pool is nice but surrounded by tall buildings and doesn't face the beach. The beach view is blocked by other buildings. Unfortunately, the beach is so very small and almost gone. So sad that it has eroded so much. I wish someone would have told us about this and to head to the public beach which is so nice and just right of the hotel beach. This hotel is nice but getting old. Security is very good which was important to us. Staff is great and friendly. Hotel is so big but not personalized. I didn't appreciate the Club Wyndam timeshare thing. This part of Waikiki is very crowded, noisy and touristy. We enjoyed the trolley ride that we rode for free when we showed our hotel key. Food and fish is expensive and menus didn't offer too many healthy choices. The Ocean Front restaurant in the hotel is extremely expensive. There is no airport shuttle. Weather is always beautiful.

By , from Milwaukee, WI on Oct 1, 2017

Review comment responded on Oct 3, 2017

Aloha Christine, Thank you for your honest feedback as it allows us to improve on the service opportunity you mentioned. Your comment has been discussed in-depth with our team to avoid re-occurrence. We hope that we can welcome you back at Outrigger Reef Waikiki Beach Resort. Mahalo Nui Loa, Front Office Manager

4

great location and beautiful hotel.

Everyone

Thank you we had a wonderful time and we appreciated all every one did to make our stay fantastic. My husband wasn't to happy when the extra charge of $31.00 per day popped up on our bill. It should have been explained better and he is still grumbling regarding it.

By , from Northern Nevada on Sep 29, 2017

Review comment responded on Oct 1, 2017

Aloha Gini, Thank you for choosing to stay at Outrigger Reef Waikiki Beach Resort. We are delighted to hear that you enjoyed the resort's ocean front location and the live nightly entertainment at our restaurant. We must however, apologize for the lack of explanation on the daily resort charge. We will be sure to share this with the team in order to make improvements. Thank you again for your feedback, and we hope to have the opportunity to welcome you back again soon. Mahalo, Cecilia Derramas Front Office Manager

4

filthy on the beach area!

Everyone

Slow check in. Expensive!Rats on trees!good access to

By , from San Diego, CA on Jul 21, 2017

Review comment responded on Jul 28, 2017

Thank you for choosing to stay at the Outrigger Reef Waikiki Beach Resort and for your feedback. Please accept our sincere apology for the delay at check-in and the beach area. Your comment is being shared with the appropriate departments. We look forward to welcome you back to the Outrigger Reef Waikiki Beach Resort. Mahalo (Thank you) for taking the time share your experience with us. Aloha

5

paradise

Everyone

Everything was great especially hotel staff. Above and beyond fiendly

By on Jul 11, 2017

Review comment responded on Jul 14, 2017

Aloha and mahalo for taking the time to rate and review our hotel. We are delighted to know that our staff made a great impression on your stay and we hope that you can come back and visit us again.

1

very pricey hotel for a room that is motel 6 quali

Everyone

Stayed 2 nights and left. The rooms are very expensive and have the quality of a bad motel 6

By on Jul 10, 2017

Review comment responded on Jul 13, 2017

Thank you for taking the time to share your experience staying at the Outrigger Reef Waikiki Beach Resort. Please accept my sincere apology. Thank you once again for taking the time to write this review. Aloha

5

fantastic stay!

Everyone

Room was very comfortable, our breakfasts were wonderful, especially eggs Benedict at the grill by the pool!

By on Jul 8, 2017

Review comment responded on Jul 14, 2017

Aloha and mahalo for your review. We are happy to know that you had a good time surfing but we apologize for the delay in getting your room. We hope that you can come back to keep enjoying our restaurants and great location.

5

very lovely hotel close to the beach!

Everyone

great experience at check-in, lovely atmosphere, daily entertainment all while settled on the beach of Waikiki! Love this place and all of the people who work so hard to please the hotel guest.

By on Jul 2, 2017

Review comment responded on Jul 13, 2017

Thank you for taking the time to share your experience staying at the Outrigger Reef Waikiki Beach Resort and for the nice comment about the staff and the location. Thank you once again for taking the time to write this wonderful review. Aloha