Northwest San Antonio Vacation Packages

We had high expectations as this hotel had a higher rating and had supposedly been renovated in 2024. Our room certainly was not well renovated. Musty smelling pillows, slightly cooling refrigerator, bedroom TV intermittent, luke warm water, room safe broken, missing knobs on dresser, sofa table heavily scratched, and maid service only upon request. The gym had several broken pieces of equipment, broken ice machine on our floor, intermittent elevator. We ordered a corner room suite and paid over $1000 for three nights. We will not stay here again. BTW, this is our first negative review ever.

I understand that the hotel is located by the lake, so naturally, some flies and mosquitoes are expected. However, being near a lake should not be an excuse for poor pest control or lack of cleanliness. With proper maintenance, regular cleaning, and responsible management, these issues can be minimized. A property’s location is not the problem; it’s how well the management maintains it. A beautiful lakeside property can still be clean, comfortable, and well-maintained if management simply does its job.

Charming and quaint, comfortable and great hospitality. A little drive from Freidricksburg which turned out to be a great surprise because the hotel and town of Comfort and more charm than Freidricksburg.