HYATT house Sterling/Dulles Airport-North3.0 out of 5.0
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Recent guest reviews
Hotel staff was excellent. I was upgraded without asking. Very quite and comfortable. I would stay here again without hesitation.
This hotel was perfect for our early flight out of Dulles. The room was clean and quiet. Check in was easy as well as check out. Breakfast stared at 0600 so we were able to get a bite to eat before we left.
Comfortable . Enjoyed the hot breakfast . Friendly staff .
We love this hotel and will recommend it to anyone.
The King size room was awesome Very clean and comfortable
Stay for 2 nights on a trip to Northern VA to visit friends with my family (wife and 2 children). Pro's: Good location. Free breakfast. Full kitchen. Room is spacious. Friendly front desk staff. Con's: Worn, torn upholstery. When I opened to check the dishwasher it's wet and smell terrible (the smell of rotten food) so I had to run a rinse cycle to clean it. There was only 1 chair for the dining table. I expected at least 2 for a couple. Room definition is confusing. I booked a king room for my family of 4 that consists of a king bed and a sofa bed. When I checked in the receptionist asked if I booked a king room so I said yes. She gave us a room which had only 1 king bed and a single chair. I had to call and went down. She realized that she gave us a wrong king room. The one I booked should be a larger king room with a king bed and a sofa bed. Most of staff are friendly and nice with a few exceptions that I think because of language barrier, they tried to avoid eye contact with you. In 1 particular case when we went down for breakfast. We called the elevator to get down to the ground floor from the highest 6th floor. After a few seconds waiting the elevator door opened. We then realized there was a lady with her service cart inside so we stepped back to let her get out first. She looked confused as if she got to a wrong floor. Then to our surprise, she reached out and pushed the button to close the elevator door even though the elevator is large enough to have all 4 of us with her and her cart. We had to call and wait for another elevator. The bottom line is this is still a good hotel that we enjoyed staying and will recommend it to others.
Awesome!!! The room is roomy and had full kitchen.
Pretty functional kitchen. Electric stove will not boil a large pot of water for spaghetti. Doesnt get hot enough. I found pots dirty the first time I used them. They were cleaned but not very well. I had to re-wash to use them. The spa/jacuzzi was broken when we were there. The hotel is very close to the airport which was nice when we departed. Our room was cleaned up each day before we returned.
Everything is perfect, food. Staff. Room, 100 recomendad
Room was clean, quiet, and well designed. Water pressure was good in shower.Bar is small, and food was okay.
Great hotel. The breakfast was great. Will surely recommend to anyone visiting Washington.
The staff was extremely friendly and helpful. My room was clean and well-kept. I utilized the exercise facilities during my stay and found them perfectly adequate. It's also very close to the airport for those who are flying into town.
Only negative factor that I can say is very far to Washington downtown area. 45-50 minutes drive by car. Hotel is very comfortable and clean. Breakfast was excellent. Good for the price worth to drive.
Stayed here overnight before flying out of Dulles. Room was immaculate and well equipped. Love the suite feel and wonderful bed. Breakfast in the morning was much better than usual motel breakfast fare
Some staff was excellent others, not that great. Need to have a class on customer service. Hotel proclaims they have a shuttle that will carry within three mile radius. Once there, they will ONLY TAKE YOU TO AND FROM THE AIRPORT. False advertising and not nice about it.
Hotel was very nice and comfortable. Food is always great. Had a wonderful experience during my stay.
The room was clean. The staff were friendly and helpful. Breakfast was ok.
overall happy. room had trash in a corner which was kind of gross but it is a new nice upscale type of hotel that for the money is a solid bet. Hyatt's are usually nice.
Hotel is very close to the airport and has a shuttle service. breakfast was good
Hotel is very nice for business trip. Very close to BWI for quick travel.