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Recent guest reviews

The hotel room was very dirty, as soon as we walked in I noticed one of the bed frames were broken, the bathroom light did not work, and the sink was clogged. The tub was dirty as well. When I brought this to there attention they stated it would be fixed but when I returned to my room, still some things were not fixed.

There excuse for not cleaning is Covid. Instead cleaning double they are NOT AT ALL. They will not clean your room or give You toileters. They wont give you toileters even when You ask them for it. At the hallways stinks so bad You have to cover your nose or You going to vomit as I did once. The Wi-Fi doesnt work. You can't call from your room to front desk. Remote control for the TV also doesn't work. The carpets and elevators are super disgusting. In the elevators there are holes in the wall. Breakfast is far from good or healthy. Machine for coffee or juice and it taste horrible, cheapest unhealthy yogurts and cereals, bagels with jello, honey or cream cheese,bad quality muffins, apple or banana- thats all. They just opened the pool after reconstruction and looks good. I think this must be the worst hotel in Virginia Boardwalk. Whatever they will write in a response will be a lie. They don't care about customers.

So rundown and such a shame because staff was pretty nice and location is awesome but wouldn’t ever stay there again!

everything is good good staff service also breakfast good food

Stepping out of the hotel, walking across the boardwalk, and being right on the sand was a huge plus! Such convenience! Pool was nice (a little small), although we only used it once. Pool deck had lots of standing water puddles around edges of pool area, but chairs, tables, and potted flowers around pool were nice. The hotel is run down (lots of scrapes on the walls from luggage carts; small/narrow elevators are older; ceiling in our room had obviously had water damage at one point in time; shelf missing/ripped off in shower; etc.), but it was clean/cleaned (one evening there was a mess in the stairwell - someone had dropped a soda down the stairs, next morning the entire staircase was clean again). Staff seemed friendly in person; over phone they seemed a bit abrupt. Restaurant next door does have live music 6 pm until 10:30 or 11 pm which we could hear a little bit even thru our closed doors on the 5th floor but since we have older kids it didn't effect bedtime at all. Plus, this same restaurant next door had GREAT food so that was a plus too. Was actually nice to sit out on the hotel balcony and listen to the music while having a soda after dinner. But if noise is a concern for you, request to be in the North wing, not the South side. Hallways are narrow and double check that your door closes all the way (they don't just close on their own) before you leave for your adventures! Overall, definitely 3 out of 5 stars: decent place to crash after a day on the beach/boardwalk!

the breakfast was lousy. there was not a good variety . they should have said it was a continental breakfast. you had to make your own waffles and toast. the person that came to clean the room when I was there was constantly on the phone. couple of times I had to request soap and towel set up from her

Hotel is old, but would be better if owners cared about making quality fixes. There is chiipped paint everywhere, paunt not coming all the way to seem of wall, chipped toulet seat, etc. I liked hotel design so that you can see kids in pool from balcony.

Very clean , great breakfast ,. Right on beach , very nice and helpful staff , and nice pool area

Great staff !! The property needs some fixing. Location is great.

Appears there was water damage on the first floor, as hall carpets were wet, and deodorizers were laid out every few feet to cover the smell. There was mold on the walls near the ceiling and on a lamp shade. The bathroom sink would not drain. Very unfortunate they did not relocate those who had rooms on the first floor, as the above floors did not appear to have the same issues. Fantastic location on the beach, and the staff was pleasant, bu the room was very disappointing.

Worst hotel stay ever. Would never recommend to my worst enemy. Carpet had vomit in it . Was giving keys to a room that another guest was already in. Parking was not on site. Had to move from room to room. Still waiting for a return call from manager Ahmen. Called three times to discuss room and other options . No calll back. Should have compensated for this disaster of a vacation stay at this hotel. Awful. Plus I advised the staff to just give me towels and wash clothes do not come in room. 30 min later they still trying to coming in room. I had the safety lock on . A big disappointment. This hotel should not be listed on orbitz site

The cleaners left dirty washcloths in the bathroom.the maintenance people were very good,they fixed our TV.

Not good for the money. Unfortunate that they dont maintain. Bathrooms terrible. No towels. However, location is great!

Under renovation, and rooms still not finished. Bathroom door would hit light fixture in the ceiling every time you opened the door. Unpainted portions of the wall. holes from where previous TV had been mounted in the dresser. Pool about 1 -2 feet low. Wooden pallet by pool. no pool furniture. drywall, paint and carpet obviously installed or performed by a non professional.

Clean Oceanfront room; friendly staff; helpful dining suggestions; reasonable selection at free breakfast; nice outdoor pool; good restaurants nearby.

My stay was horrible! I had to switch rooms twice. At night bugs were in the room. Sliding door was broken and the air conditioner leaked all over the floor. And the lock to the room was broken!!

Atlantic Avenue Virginia Beach VA

Hotel highlights

  • Steps from Virginia Beach Boardwalk
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Located in Northeast Virginia Beach, Quality Inn & Suites Oceanfront is adjacent to Virginia Beach Boardwalk with other popular attractions like Virginia Beach Convention Center within a couple of miles (3 km). This 120-room hotel welcomes guests with in-room amenities like balconies, refrigerators, and microwaves.


Rooms

All of Quality Inn & Suites Oceanfront's 120 rooms are air-conditioned and have an array of amenities, including balconies, microwaves, and refrigerators. Guests can expect free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and safes are also standard.


Property features

Guests of Quality Inn & Suites Oceanfront enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this beach hotel include express check-in, express check-out, and free newspapers.

Room options

Room, 1 King Bed (Partial Ocean/Pool View)

1 King Bed | Sleeps 2

Standard Double Room, 2 Double Beds (Partial Ocean/Pool View)

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed (Oceanfront/Beachfront)

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking (Upgrade)

2 Double Beds | Sleeps 4

Guest reviews for Quality Inn & Suites Oceanfront

Everyone (13) Couples (10) Family (10) Other (1)
1
Family

The hotel room was very dirty, as soon as we walked in I noticed one of the bed frames were broken, the bathroom light did not work, and the sink was clogged. The tub was dirty as well. When I brought this to there attention they stated it would be fixed but when I returned to my room, still some things were not fixed.

By on Sep 8, 2020

Review comment responded on Sep 10, 2020

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

1
Everyone

By on Jul 25, 2020

Review comment responded on Jul 31, 2020

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

1
Partner Couples

There excuse for not cleaning is Covid. Instead cleaning double they are NOT AT ALL. They will not clean your room or give You toileters. They wont give you toileters even when You ask them for it. At the hallways stinks so bad You have to cover your nose or You going to vomit as I did once. The Wi-Fi doesnt work. You can't call from your room to front desk. Remote control for the TV also doesn't work. The carpets and elevators are super disgusting. In the elevators there are holes in the wall. Breakfast is far from good or healthy. Machine for coffee or juice and it taste horrible, cheapest unhealthy yogurts and cereals, bagels with jello, honey or cream cheese,bad quality muffins, apple or banana- thats all. They just opened the pool after reconstruction and looks good. I think this must be the worst hotel in Virginia Boardwalk. Whatever they will write in a response will be a lie. They don't care about customers.

By , from Connecticut on Jul 19, 2020

Review comment responded on Jul 23, 2020

Thank you for sharing the details about your recent visit. We appreciate you taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

4
Everyone

By on Jul 14, 2020

Review comment responded on Jul 15, 2020

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

1
Family Family with small children Partner Couples

So rundown and such a shame because staff was pretty nice and location is awesome but wouldn’t ever stay there again!

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff and also our location. I hope you will return to enjoy a memorable and exceptional experience.

5
Friends

everything is good good staff service also breakfast good food

By on Aug 13, 2019

Review comment responded on Aug 17, 2019

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

3
Family

Stepping out of the hotel, walking across the boardwalk, and being right on the sand was a huge plus! Such convenience! Pool was nice (a little small), although we only used it once. Pool deck had lots of standing water puddles around edges of pool area, but chairs, tables, and potted flowers around pool were nice. The hotel is run down (lots of scrapes on the walls from luggage carts; small/narrow elevators are older; ceiling in our room had obviously had water damage at one point in time; shelf missing/ripped off in shower; etc.), but it was clean/cleaned (one evening there was a mess in the stairwell - someone had dropped a soda down the stairs, next morning the entire staircase was clean again). Staff seemed friendly in person; over phone they seemed a bit abrupt. Restaurant next door does have live music 6 pm until 10:30 or 11 pm which we could hear a little bit even thru our closed doors on the 5th floor but since we have older kids it didn't effect bedtime at all. Plus, this same restaurant next door had GREAT food so that was a plus too. Was actually nice to sit out on the hotel balcony and listen to the music while having a soda after dinner. But if noise is a concern for you, request to be in the North wing, not the South side. Hallways are narrow and double check that your door closes all the way (they don't just close on their own) before you leave for your adventures! Overall, definitely 3 out of 5 stars: decent place to crash after a day on the beach/boardwalk!

By , from Northern VA on Aug 13, 2019

Review comment responded on Aug 17, 2019

We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

3
Family

the breakfast was lousy. there was not a good variety . they should have said it was a continental breakfast. you had to make your own waffles and toast. the person that came to clean the room when I was there was constantly on the phone. couple of times I had to request soap and towel set up from her

By on Aug 9, 2019

Review comment responded on Aug 28, 2019

Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast and your insights regarding our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

3
Family with small children

Hotel is old, but would be better if owners cared about making quality fixes. There is chiipped paint everywhere, paunt not coming all the way to seem of wall, chipped toulet seat, etc. I liked hotel design so that you can see kids in pool from balcony.

By on Jul 31, 2019

Review comment responded on Aug 1, 2019

Thank you for sharing your experience. We truly appreciate the insight regarding our pool. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

5
Family with small children

Very clean , great breakfast ,. Right on beach , very nice and helpful staff , and nice pool area

By on Jul 11, 2019

Review comment responded on Jul 11, 2019

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

Quality Inn & Suites Oceanfront

705 Atlantic Avenue, Virginia Beach, VA 23451
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