Great place, excellent location, bar and restaurant were also great. Highly recommend.
The property was beautiful in a great location. Check in was chaotic and unpleasant: felt like we were being handled the whole time. There was no food or morning coffee on-site (except for the insta-brew in the room). The view from the 14th floor was incredible. Plenty of elevators, paid parking was a block away covered in daily resort fee.
Upon arrival at the Ocean Beach Club, the initial interaction with the valet was excellent however when we arrived to the room, we noticed it didn’t appear to be cleaned. There was dust and hair on the nightstand, kitchen counters dirty with handprints as well as the bathroom. In addition the tub did not drain properly, when showering, I was standing in water. The windows had smudges, hand prints as well as head prints. The blankets were also soiled. I love this location, whenever I’m traveling to the area this is where I prefer to reside or next door at the Oceannaire. The seating areas in had soiled cushions. I was surprised with some of the conditions. The staff were accommodating; Jayla Wright, front desk, Juan Ortiz or Orlando/who supervises maintenance staff, Darren Douglas, valet, made my visit more tolerable. The gifted me with an extra day. The staff did whatever was within there authority level to enhance my overall experience.
This is a timeshare property, not really a hotel. I guess you call it a resort to hide the fact. They tried to get us into a high pressure timeshare sales pitch, which we declined. They have problems controlling traffic around their property. Room wasn't fully ready. Several requests had to be made to get the room in shape - e.g. no DVD player (do they get stolen?), bathroom door was not properly put on, lampshade was broken, not enough blankets, one of the HVAC units in the room had no heat..... Service was fine, place was clean. Rooms were nice and large, but I prefer the Hilton next door, which is where we usually stay. Wife wanted to try this place out. That is rated 4+ on Orbitz, while I'd give this place 3 or 3.5 at most.
The property was just as it was pictured. The place was kept up very nicely and the staff was friendly.
I like the balcony view it is amazing to see the sea and then at morning wake up with a beautiful sunrise.
Clean, comfortable, and wonderful and professional customer service.
I really liked the fact that the property is right by the beach and I had access to the sister property next door.
Well located, clean and quiet. Staff on hand to assist you. Great pool and beach.
Great property, full of amenities and services. Would definitely stay here again!
I love the location. Right on boardwalk. Close to shops.
Nice pools for adults and kids. The beds are small.
Located in Northeast Virginia Beach, Ocean Beach Club by Diamond Resorts is adjacent to Virginia Beach Boardwalk and within a 5-minute walk of other popular sights like Neptune Statue. This 347-room, 3.5-star aparthotel welcomes guests with 2 indoor pools, a bar/lounge, and an outdoor pool.
At the end of the day, the bar/lounge is a great place to grab a drink.
Each apartment has an array of amenities, including a washer/dryer, a microwave, and a coffee maker. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include free local calls, a safe, and an ironing board.
Ocean Beach Club by Diamond Resorts features 2 indoor pools, an outdoor pool, and a children's pool. Valet parking is offered for USD 10 per night. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Other amenities at this beach aparthotel include a fitness center, free WiFi in public areas, and a conference center.
Great place, excellent location, bar and restaurant were also great. Highly recommend.
Thank you for your amazing rating!
We are glad you enjoyed your experience at the Ocean Beach Club and Oceanaire Resort! We look forward to your next stay with us!
Thanks for your feedback - we are glad you enjoyed your stay!
We are so glad you enjoyed your experience at the Ocean Beach Club and Oceanaire Resort! We look forward to your next stay with us!
The property was beautiful in a great location. Check in was chaotic and unpleasant: felt like we were being handled the whole time. There was no food or morning coffee on-site (except for the insta-brew in the room). The view from the 14th floor was incredible. Plenty of elevators, paid parking was a block away covered in daily resort fee.
We apologize for any inconveniences you experienced at check-in, but we are glad you enjoyed your stay! We will be addressing your concerns directly.
Upon arrival at the Ocean Beach Club, the initial interaction with the valet was excellent however when we arrived to the room, we noticed it didn’t appear to be cleaned. There was dust and hair on the nightstand, kitchen counters dirty with handprints as well as the bathroom. In addition the tub did not drain properly, when showering, I was standing in water. The windows had smudges, hand prints as well as head prints. The blankets were also soiled. I love this location, whenever I’m traveling to the area this is where I prefer to reside or next door at the Oceannaire. The seating areas in had soiled cushions. I was surprised with some of the conditions. The staff were accommodating; Jayla Wright, front desk, Juan Ortiz or Orlando/who supervises maintenance staff, Darren Douglas, valet, made my visit more tolerable. The gifted me with an extra day. The staff did whatever was within there authority level to enhance my overall experience.
We're very sorry for the inconveniences you experienced during your stay. We're happy to know we could make it up to you and will be addressing your concerns directly. Thank you for the feedback!
Thanks for staying with us we appreciate your feedback!
This is a timeshare property, not really a hotel. I guess you call it a resort to hide the fact. They tried to get us into a high pressure timeshare sales pitch, which we declined. They have problems controlling traffic around their property. Room wasn't fully ready. Several requests had to be made to get the room in shape - e.g. no DVD player (do they get stolen?), bathroom door was not properly put on, lampshade was broken, not enough blankets, one of the HVAC units in the room had no heat..... Service was fine, place was clean. Rooms were nice and large, but I prefer the Hilton next door, which is where we usually stay. Wife wanted to try this place out. That is rated 4+ on Orbitz, while I'd give this place 3 or 3.5 at most.
Thanks for staying with us we appreciate your feedback!
The property was just as it was pictured. The place was kept up very nicely and the staff was friendly.
We are pleased to see you enjoyed your stay with us! We look forward to welcoming you home next time you are in Virginia Beach!
We're very happy to hear that you enjoyed your stay, we hope you come back and stay with us soon!