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Best Western Plus Virginia Beach

3.0 out of 5.0

Recent guest reviews

Great location and many conveniences. Plenty to do in the surrounding area. Room had an amazing view. Little bit older hotel, but in decent repair. Very nice staff. The pool became a little dirty towards the ned of my stay. There was a pretty quick spike in occupancy that happened during my off season stay. Not sure that they were fully staffed to handle the increase. I'm sure stafiing ramps up with the seasons though. Overall, i would stay here again.

This was a nice hotel. The room was clean, it has a balcony view of the oceanfront. My only 2 minor complaints was the bathroom was a little small but it served its purpose. The one thing that occurred that put me off was we received a phone call one morning from a Diamond Resort rep wanting to set up an appointment to discuss timeshares w/us. At the time, I was not aware that the hotel was affiliated w/Diamond Resorts.

awesome time great weather wonderful stay cant wait to go back

The room was fine, the staff was nice. The building we stayed in (across the street from the main hotel) is very dated and in poor condition. I wouldn't recommend it. You can get a motel cheaper, this place is priced like a real on the boardwalk hotel.

Overall it was nice and loved the ocean view.I would have liked it better if the bathroom wasn't so small and it was updated

It was a nice hotel. We did get upgraded when we got there. They felt sorry for us because of having to miss a night there due to a cancelled flight. Nice beach view.

The location is great but hotel lacks in many ways.

Nice hotel and breakfast. Always stay here when in va beach

came down on sunday after Matthew passed thru was able to make a reservation that i could cancel right up to saturday for a next day reservation, that other hotel that i booked had to cancel by wed and when i tried to change from coming on saturday to sunday they said no.

Right on the oceanfront, great view! Clean, close to Beach Street, shops and nice restaurants. Hot breakfast is ok. Most of the staff is nice and helpful.

Always have great stay here 6years now. Nice beach and good weather Hotel accommodations excellent

I Have been staying in this hôtel for two days with my familly. The staff at the front desk offert such a poor service. We ask 3 times for a rooling bed and we never had it. My 3 kids had to sleep in the same bled for 2 days!!!. Our reservation was for 5, 2 adults ans 3 kids and we made it few weeks before ?? The two consierges were relly kind with us, The know a lot about the city. They offerd a pretty good service.

The hotel is right off the broad walk, the staff is very friendly, the rooms are clean and comfortable. There are many restaurants and stores near by. We enjoyed our stay.

They gave us rooms to another building which is across the street. We found two roaches roaming the room.

Our experiences with the staff at the hotel were great, everyone was very friendly. The room itself was okay. Nothing very exciting, but it had what we needed. It felt a bit worn out. There was a crack in the shower wall. The safe in the room was quite hard to open because the lock itself was worn. The door to the balcony was hard to lock & unlock for the same reason, the AC was very loud, but it did keep us nice & cool. The pillows on the bed were strange, instead of your normal sized pillows they were all about the size of a couch throw pillow (about 4-5 on a bed) & they were very thick & roundish. Too hard on the neck! The location was terrific though & it was nice to have a free breakfast every morning. The breakfast bar included juices, tea, coffee & milk. There was cereal, French toast, grits, sausage, eggs, pastries, fruit, yogurt, toast, English muffins, etc. You won't go away hungry:) The indoor pool was like a sauna. A bit too warm for us. The outdoor pool is very nice & just across the room. There is parking right in front of the hotel or across the street in back of the outdoor pool. It is in walking distance of shops & restaurants. It's also about an hour away from Busch Gardens. There is a great ice cream place right across from the hotel called 'Sweet Frog'. Awesome, but a bit on the expensive side. A great treat though. The best thing is the beach so it is well worth it to get an Oceanside balcony.

pleasant experience overall ... smooth check-in with helpful staff .. room was very clean and bed was comfortable ... the breakfast included with the room was good ... overall it was good value for the money ... the only downside was bird droppings on the balcony causing it to be infested with small black flies

checked in late in the evening , great check in experience staff was very friendly

Miss you at the ocean clean beds good endure pool

We had a great time. Looking forward to going back.

Good value off season. The TV remote did not work.

2809 Atlantic Ave Virginia Beach VA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Plus Virginia Beach places you within a 5-minute walk of Neptune Statue and Neptune's Park. This 214-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and free in-room WiFi. Virginia Aquarium and Marine Science Center and Ocean Breeze Waterpark are also near this Virginia Beach hotel.


Dining

Start your day off right with a free full breakfast offered each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


Rooms

All of Best Western Plus Virginia Beach's 214 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls and ironing boards are also standard.


Property features

Best Western Plus Virginia Beach features an indoor pool, an outdoor pool, and a fitness center. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Other amenities at this beach hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Standard Room, 1 Queen Bed, Refrigerator (Separate Building Across Street)

Queen 1 | Sleeps 2

Standard Room, 2 Queen Beds, Refrigerator (Separate Building Across Street)

Queen 2 | Sleeps 4

Suite, 2 Queen Beds (Separate Building Across Street)

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Refrigerator (Separate Building Across Street)

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Virginia Beach

Everyone (18) Couples (251) Business (32) Family (260) Other (31) Friends (54)
4

great location

Everyone

Great location and many conveniences. Plenty to do in the surrounding area. Room had an amazing view. Little bit older hotel, but in decent repair. Very nice staff. The pool became a little dirty towards the ned of my stay. There was a pretty quick spike in occupancy that happened during my off season stay. Not sure that they were fully staffed to handle the increase. I'm sure stafiing ramps up with the seasons though. Overall, i would stay here again.

By , from WA on Jan 2, 2018

Review comment responded on Jan 9, 2018

We're so glad you found value in our central location which puts you steps away from so many wonderful Virginia Beach activities. Hopefully You were able to dine at our delicious complimentary hot breakfast buffet or take advantage of our free WiFi access that is typically loved by many who stay with us. Come back again the next time travel plans bring you back in the area!

3

nice hotel for a weekend stsy

Everyone

This was a nice hotel. The room was clean, it has a balcony view of the oceanfront. My only 2 minor complaints was the bathroom was a little small but it served its purpose. The one thing that occurred that put me off was we received a phone call one morning from a Diamond Resort rep wanting to set up an appointment to discuss timeshares w/us. At the time, I was not aware that the hotel was affiliated w/Diamond Resorts.

By on Oct 22, 2017

Review comment responded on Oct 31, 2017

Thank you for choosing Best Western Plus. It is wonderful that you had such a nice stay with us. It's especially pleasing that you took time to witness the amazing oceanfront views from your private balcony. Hopefully you had a nice swim in our heated indoor pool and were able to have a delicious hot breakfast at our complimentary hot breakfast buffet before exploring the many attractions and activities along Atlantic Avenue. Thank you again and we hope you think of us the next time you are in the area.

4

wonderful location great food downstairs

Everyone

awesome time great weather wonderful stay cant wait to go back

By , from luray va on Sep 7, 2017

Review comment responded on Sep 12, 2017

It is so great you were able to enjoy a nice meal at our restaurant Dave! Our great menu selection and awesome views of the ocean and boardwalk are a plus as well. It looks like you took advantage of many of our amenities including the exercise room and central, oceanfront location which is wonderful. We're so glad you enjoyed your stay and hope you come back again to visit us.

3

basically an old motel

Everyone

The room was fine, the staff was nice. The building we stayed in (across the street from the main hotel) is very dated and in poor condition. I wouldn't recommend it. You can get a motel cheaper, this place is priced like a real on the boardwalk hotel.

By , from Michigan on Jul 21, 2017

Review comment responded on Jul 25, 2017

Thank you for taking the time to write a review regarding your recent stay at our hotel. We are sorry your visit with us wasn’t as you expected. Our Westside building, located across the street, offers the option of a slightly lower price point but still allows our guests to enjoy all the terrific amenities the hotel has to offer. We hope that you had some time to enjoy our heated outdoor pool or go for a stroll on the boardwalk during your stay with us. Thank you for your patronage.

3
Everyone

Overall it was nice and loved the ocean view.I would have liked it better if the bathroom wasn't so small and it was updated

By , from carleton mi on Jul 10, 2017

Review comment responded on Jul 18, 2017

Thank you for your feedback and we are so glad you loved our gorgeous ocean view. We hope you also had time to dine at our delicious Shoreline Grille on site and explore the Virginia Beach oceanfront. Our guest feedback is extremely important to us so we will pass along your comments. Thank you for staying with us and taking the time to tell us about your visit.

4

nice beach view.

Everyone

It was a nice hotel. We did get upgraded when we got there. They felt sorry for us because of having to miss a night there due to a cancelled flight. Nice beach view.

By on Apr 9, 2017

Review comment responded on Apr 18, 2017

Thank you for the high score and for taking the time to leave feedback for others, it is truly appreciated! We are so happy you enjoyed the beautiful water views our beachfront location offers. We would love to see you back again for another visit in the near future!

2

rooms are dirty and hotel looks beat up.

Everyone

The location is great but hotel lacks in many ways.

By , from S on Mar 27, 2017

Review comment responded on Apr 4, 2017

Thank you for staying with us and for the feedback you have posted. Cleanliness is one of our top priorities as is guest satisfaction so we will be sure to share your review with our housekeeping staff to make sure the situation you mentioned is resolved immediately. We hope the rest of your stay in the Virginia Beach area was an enjoyable one.

5
Everyone

Nice hotel and breakfast. Always stay here when in va beach

By , from new jersey on Oct 20, 2016

Review comment responded on Oct 25, 2016

Thank you for choosing to visit with us during your recent visit to the Virginia Beach area and for being one of our loyal customers! It is comforting to know that you find our hotel to be clean and comfortable during each stay as that is our number one goal! Our complimentary hot breakfast buffet is a guest favorite as it has plenty of food options and wonderful views of the ocean from your seat. See you again next time!

4
Everyone

came down on sunday after Matthew passed thru was able to make a reservation that i could cancel right up to saturday for a next day reservation, that other hotel that i booked had to cancel by wed and when i tried to change from coming on saturday to sunday they said no.

By on Oct 15, 2016

Review comment responded on Oct 18, 2016

Thank you for choosing to stay with us here at the Best Western Plus in Virginia Beach. We are pleased to hear our cancellation policy was helpful during the uncertainty associated with Hurricane Matthew and its effects. Our complimentary hot breakfast buffet is a great way to start your day as it provides not only an array of choices but also wonderful views of the ocean while you eat. It is our hope you will be back to see us again soon!

4

convenient

Everyone

Right on the oceanfront, great view! Clean, close to Beach Street, shops and nice restaurants. Hot breakfast is ok. Most of the staff is nice and helpful.

By , from New York City on Aug 19, 2016

Review comment responded on Aug 23, 2016

We are delighted to have had you stay with us recently here at the oceanfront! Yes, our location on the boardwalk is central to many fun attractions and excitement in the area. Views of the ocean are spectacular and having the beach just a few steps away helps with those spontaneous walks in the surf. Please come back and stay with us again when plans bring you back into the area!