On Friday attendant was not friendly at all, when I request a new key, the one I have was not working.
It’s a motel not a hotel! The area is a bit sketchy definitely wouldn’t recommend anyone to stay in a ugly motel paying a “hotel” price. I personally would never trust best western again
The staff was very friendly. Being able to have breakfast at the hotel was wonderful.
The cleaning staff were the best I've experienced in all if my travels. They are so nice. Beds need sturdier mattresses and lack of Security made me feel uneasy. On the day of Checkout, Thursday Dec 28, 2017 the other Female called my room after I called the Main front desk person and said I was loading my vehicle and would be checking out when I'm done and she said no problem. The Second female called back very rudely and said, Yo! you checkin out or what dude? I thought this was so unprofessional after a decent visit of Viginia Beach, Virginia.
It was decent for a weekend stay and the breakfast was not bad. It just does not rank as high as some of the other Best Western hotels we have stayed in.
Night girl from front desk was rude at check in. Instead of greeting us she asked if we tryna check in and Was on a personal cell-phone call the entire check in process. Also she gave us a smokers room when we specifically booked non smoking. Then gave us an attitude when we asked to change rooms. Andrea from front desk was very friendly and accommodating. The room was clean, but bathroom was small and the sick was outside of the bathroom which was odd. The pool her small and breakfast left a lot to be desired, but hey its included in price and saved money. Also would have been nice if there was a gym on-site. But overall hotel was decent for families on a budget.
Rooms and furnishings are old, poorly maintained and show their age.
Great value and clean rooms. We stayed for the weekend and would stay again. Arrived late in the evening and the staff was very nice for the stay.
Just needed a clean and cheap room for overnight stay and this was perfect. Kudos to maid staff as the room was spotless.
Dirty room.. nasty nasty, nasty, nasty, nasty, nasty..
The hotel is set back from the road and the sign is small, but once you find it all is well. The check in was fast and friendly. The room smelled lightly of scented cleaning products, but was fine and clean, which is really important to me. The beds and bedding were very comfortable. The fridge was big and clean. And there was a microwave and area above it to store the food we brought with us. There was plenty of room for 2 adults and 2 little kids to spread out with all our stuff. The breakfast area is small and the food is simple, but it was fine with us. Each employee that we met was super nice and helpful. Overall we were very satisfied!
it was ok for what I needed to do!! ..... This asking that I continue to write... Really don't have any thing else to say about my stay beside it was ok!! Smh!!
Myself and my family enjoyed our stay at the Best Western Center Inn. The location was within a reasonable distance from our destinations which included the Virgina Beach Aquarium and the Zoo. Our room was clean and tidy with very comfortable beds and pillows. Staff was friendly.
I wouldn't stay at this hotel again. The room wasn't ready on time and the cleanliness could have been better. On the plus side the staff were friendly and courteous.
I was in Norfolk Virginia on businesswas across the street almost checking into a much lower less hotel when I seen this Best Western I looked online and it has very good reviews and booked it and I'm very glad I did I had a very clean very nice room with a king size bed nice flat screen TV clean bathroom I was very comfortable for the couple days I stayed here the staff was always very friendly and very helpful
This is a road motel, on a busy highway, with problematic security, and crowded rooms with people in an out at night. The room was not smoke free (it smelled of smoke) even though I had children with me. There is no way this is a three star accommodation. Convenient off bridge into Norfolk, and within 10 minutes of Virginia Beach and 2 hours off Outer Banks if you want to break off your trip into two legs and arrive at Outerbanks early, but I recommend you look for something else.
Located in Northwest within a short walk of Hampton Roads Agricultural Research and Extension Center, Best Western Center Inn is within a mile (2 km) of Norfolk Premium Outlets. This 3-star hotel welcomes guests with 58 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Start each morning with full breakfast, available for a fee from 6:30 AM to 9:30 AM. The onsite restaurant is perfect for a quick bite to eat.
Best Western Center Inn's 58 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include free newspapers, free local calls, and safes.
Guests of Best Western Center Inn enjoy an outdoor pool, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.
On Friday attendant was not friendly at all, when I request a new key, the one I have was not working.
It’s a motel not a hotel! The area is a bit sketchy definitely wouldn’t recommend anyone to stay in a ugly motel paying a “hotel” price. I personally would never trust best western again
Thank you for your recent stay, we would love to hear more about your visit with us. Please feel free to contact us at the property to address any of your concerns.
Thank you for your recent stay with us, we appreciate your feedback! We hope you join us again soon.
The staff was very friendly. Being able to have breakfast at the hotel was wonderful.
Thank you for your feedback, we are so glad you enjoyed your stay. We hope you join us again soon.
The cleaning staff were the best I've experienced in all if my travels. They are so nice. Beds need sturdier mattresses and lack of Security made me feel uneasy. On the day of Checkout, Thursday Dec 28, 2017 the other Female called my room after I called the Main front desk person and said I was loading my vehicle and would be checking out when I'm done and she said no problem. The Second female called back very rudely and said, Yo! you checkin out or what dude? I thought this was so unprofessional after a decent visit of Viginia Beach, Virginia.
Hello, Derf. Thank you for visiting Best Western Center Inn. At our property we take all feedback (both positive and negative) very seriously and apply it in ways that will better serve our wonderful guests. We apologize if there was any inconvenience or miscommunication. However, we would appreciate it if you gave us a call (weekdays between 8:00 am and 2:00 pm) so we can get more details regarding your morning of checkout. Please take care, and have a Happy New Year.
It was decent for a weekend stay and the breakfast was not bad. It just does not rank as high as some of the other Best Western hotels we have stayed in.
Hello, and thank you for choosing Best Western Center Inn. We are about to undergo a renovation process, and hope that you visit us again in the future. Please take care.
Night girl from front desk was rude at check in. Instead of greeting us she asked if we tryna check in and Was on a personal cell-phone call the entire check in process. Also she gave us a smokers room when we specifically booked non smoking. Then gave us an attitude when we asked to change rooms. Andrea from front desk was very friendly and accommodating. The room was clean, but bathroom was small and the sick was outside of the bathroom which was odd. The pool her small and breakfast left a lot to be desired, but hey its included in price and saved money. Also would have been nice if there was a gym on-site. But overall hotel was decent for families on a budget.
Thank you very much for the well thought out review. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you for your feedback regarding your recent stay. On behalf of the entire staff I would like to apologize for not exceeding your expectations. We have recently renovated our location to modernize our amenities for our guests, as our building is nearly thirty years old. We are very centrally located in Virginia Beach with an equal drive to Town Center, the Oceanfront, and various locations in Norfolk. For security measures we have security latches and deadbolts for each door, cameras throughout the exterior areas of the fenced in property, and keep it very well lit.If you had some time to reach out and provide me with a greater insight on how we can provide a more superior experience to future guests it would be greatly appreciated.