Sunrise Nha Trang Beach Hotel & Spa4.0 out of 5.0
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Recent guest reviews
The staff are very nice and care about you. The only thing the hotel needs to fix is the air conditioning unit. It is very noisy and not cold enough. It is like it is a wet air conditioner and kind of humid. Other than I really like staying at sunrise if I come back to Vietnam.
I came to Nha Trang for a business trip and wasn't sure what to expect. When I arrived at the hotel after 49 hours of traveling I hadn't slept. The staff quickly retrieved me a delicious drink and had me checked in before I could get my bags down. I got checked in and went to sleep. I woke up with such bad muscle pains from the long flights and long layovers that I could hardly move. I called the front desk and they quickly schedule me a massage which I'm always careful about, with the wrong move more damage can be done. They were GREAT, afterwards I walked back upstairs and slept the rest of the afternoon. The view from the hotel is beautiful. You can see almost the whole bay from there. The food was great too. I couldn't find one negative at this hotel other then the bed was a little uncomfortable for me. I have a sensitive back and it was a little hard for my liking. With as nice as this place is, I'm surprised they didn't have sleep number or Tempur in their rooms. Get use to getting a visit each evening by the magic chocolate ferry. They will tidy up while they're there. I can honestly say there's really no down side to this hotel. I look forward to my visit to Nha Trang next year. The staff left a lasting impression on me and I hope I did on them too.
As far as the building is concerned, this is the nicest hotel I stayed in in Nha Trang. However, I won't ever be going back because the staff extremely rude to me and and my friend, and would not let my Vietnamese friend enter the building in the afternoon. If he had been white I'm fairly sure it would not have been an issue. I have never experienced this in any other hotel in Vietnam.
This hotel was great all around. Awesome views, even better breakfast (huge selection). Staff was very courteous and helpful. Really liked the pool! The room was 5 star - very nice. The jacuzzi on the balcony overlooking the ocean was cool.
We have been travelling around the world for 7 months and have been staying in good but basic accommodation. So I initially bawled when I saw the price per night of the Sunrise. We have spent a LOT less in Vietnam and had excellent experiences. But it had strong feedback and we felt like a splurge. Just 1 hour after arriving we felt that the price tag was a bargain and I still think it was worth every penny. The staff are so professional, warm and attentive. The rooms were spotless, the pool was cold and refreshing and never felt crowded even though the hotel was fully booked! The breakfast was varied and plentiful. The only criticism I had was that the spa treatment I had was expensive, on parr with what I would pay back home, and it wasn't very good. Other than this I would give the hotel a perfect rating. I will definitely be going back to stay at the Sunrise Beach Resort and I would happily recommend it to friends.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 1189 reviews