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Embassy Suites Hampton Roads- Hotel, Spa & Convention Center

3.5 out of 5.0

Recent guest reviews

Nice. Will be back..............................................

Very good on most counts but dark rooms with dark carpet and upholstery feels sad and old. Couches seemed stained as was carpet but hard to see. Not great for traveling germaphobes. Otherwise, nice.

I thoroughly enjoyed my stay. The service was phenomal.

I had to find a last minute room. The omelet to order always grabs me in. My little one slept comfortably on the pull out sofa. The separate room was very convenient!

Nice clean rooms, excellent breakfast, friendly and knowledgeable staff. I enjoyed my stay.

The trip would have been better if free internet access was provided in the rooms.

As suspected, large noisy crowd over the weekend. Swimming pool almost unavailable with nearly 50+ kids and teens. Once in to the room, it is ok. Check-in fast, elevator slow, WiFi at $10, but more HD channels than expected. The hotel is generally good, relatively new, stay several times over the years. Quality is up to date, but expensive for the last minutes rate ($150). Breakfast is ok, selection is actually marginal, and wait is long after 0830 for the so-called cook-to-order. If you can find rates below $100, the price quality ratio is desirable. If not, nearby smaller hotels are all highly competitive. Recommended for business travel without budget concern or large family.

The price was great for the amenities that were available. Great location to the shopping centers.

Clean rooms good food and friendly staff the location was perfect close to many shops and restaurants and airport.

VERY WELL PLEASED WITH MY ES STAY!!!! WOULD LOVE TO STAY THERE AGAIN, WILL TELL EVERYONE THAT I KNOW.

The staff was very helpful, the room was very nice and the breakfast bar was great.Could used an early checking time than 3:00 PM.

Highly recommend if you have children. Cost from breakfast alone makes up for everything.

Excellent staff and rooms. The breakfast is also very good.

This was a great place to stay, my family had a great time it was the hotel I stayed at in so long

Enjoy weekend stay with family for son's basketball tournament. Room was very clean and comfortable, breakfeast was good.

Had a great stay....always clean and comfortable ...

Stayed at this hotel twice now to visit daughter at college in area. Great clean hotel with very nice staff. Downside is the location next to the Coliseum. There was a cheerleading convention in town so millions of screaming pre teens and teens in hotel making lots of noise well into the night. And the pool was so loud we had to leave because it made our toddlers cry and literally hurt our ears. Public spaces should be policed a bit better by hotel staff for the comfort of all guests.

This was a great hotel. Everything we needed was right there. I enjoyed the atmoshphere.

I stay at this hotel to two nights while attending a convention there. It was extremely comfortable and everything about the hotel is convenient. There were a few issues however. They have a little cafe'/Starbucks, the time this store was open was erratic. Never opened when the posted sign said it would be. Also they charge $10/day for Wifi. My wife loved the spa and the gym/pool.

the hotel was excellent just that the maintenance staff needs to do a better job in the rooms . the breakfast was excellent.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 1 King Bed, Smoking

King 1 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 6

Suite, 2 Double Beds, Smoking

Full 2 | Sleeps 6

Guest reviews for Embassy Suites Hampton Roads- Hotel

Everyone (2) Business (6) Couples (2) Family (15) Other (3) Friends (2)
5

nice

Everyone

Nice. Will be back..............................................

By , from hampton, VA on Sep 19, 2017

3

nice refreshed hotel

Everyone

Very good on most counts but dark rooms with dark carpet and upholstery feels sad and old. Couches seemed stained as was carpet but hard to see. Not great for traveling germaphobes. Otherwise, nice.

By on Sep 14, 2016

Review comment responded on Sep 28, 2016

Thank you for your feedback and taking the time to post your comments. We very much appreciate all the feedback we can get. I do apologize that you were unhappy with the overall state of your suite. We are currently working on upgrading the interior of the hotel, especially the rooms. As a management team, we take all comments very seriously and share them with our staff, so we may resolve any and all issues. Again, thank you for your comments, which will help us in out ongoing efforts to improve our service.

5

great experience, my favorite getaway.

BusinessTravelers

I thoroughly enjoyed my stay. The service was phenomal.

By on Aug 24, 2015

4

satisfied

Families

I had to find a last minute room. The omelet to order always grabs me in. My little one slept comfortably on the pull out sofa. The separate room was very convenient!

By on Jul 24, 2015

5

nice trip

Couples

Nice clean rooms, excellent breakfast, friendly and knowledgeable staff. I enjoyed my stay.

By on Jun 23, 2015

4

memorial day trip

Families

The trip would have been better if free internet access was provided in the rooms.

By on May 30, 2015

4

good except noise

Singles

As suspected, large noisy crowd over the weekend. Swimming pool almost unavailable with nearly 50+ kids and teens. Once in to the room, it is ok. Check-in fast, elevator slow, WiFi at $10, but more HD channels than expected. The hotel is generally good, relatively new, stay several times over the years. Quality is up to date, but expensive for the last minutes rate ($150). Breakfast is ok, selection is actually marginal, and wait is long after 0830 for the so-called cook-to-order. If you can find rates below $100, the price quality ratio is desirable. If not, nearby smaller hotels are all highly competitive. Recommended for business travel without budget concern or large family.

By on Mar 24, 2015

4

great location

Families

The price was great for the amenities that were available. Great location to the shopping centers.

By on Dec 1, 2014

4

wonderful

Families

Clean rooms good food and friendly staff the location was perfect close to many shops and restaurants and airport.

By on Sep 7, 2014

4

sweet

BusinessTravelers

VERY WELL PLEASED WITH MY ES STAY!!!! WOULD LOVE TO STAY THERE AGAIN, WILL TELL EVERYONE THAT I KNOW.

By on Sep 1, 2014