I was awaken by BED BUGS eating me! Killed one, captured one and took it to the front desk. They moved our room.... the next day. We were then charged Again when we checked out! So my card was charged for (4) four nights, when we only stayed (2) two nights, one of which is supposed to be comp'd since I got ate up, plus a $100 deposit!
I am not sure if masks were required or not but much of the staff were not wearing them. They breakfast in a bag was ok. Nice, quiet and safe.
My recent stay at this hotel was my third time booking at the property in the past two years, but this time was a little different than before. I discovered upon arrival that the hotel is now charging customers an additional $100 fee if they book using "a third-party company online" (i.e. Orbitz, Travelocity, etc.), and the fee is "refundable in three to five days" as long as no damage is done. I didn't like that because, unlike other hotels that 'place a $50 hold to cover incidentals' (meaning your card is not actually charged unless damage is done), this hotel actually paid itself the $100 at check-in (the money was immediately withdrawn from my account), and now I have to wait for them to give my money back in a few days. So, after my experience a few days ago, my advice is to contact the property directly for booking to avoid being charged a $100 fee for "using a third-party online". ✅ It would be a good idea for Orbitz to inform its customers about this fee in advance, so customers don't get surprised when they arrive at the hotel and read the sign on the front desk counter. 🎯 Also, this hotel normally offers customers a warm cookie upon arrival but, due to COVID-19 concerns, they're unable to offer that at this time. 🙂
The a/c had to be fixed because it was 80 degrees when we entered and couldn't be changed. There were no sheets for the sofabed so we had to take some off the other bed to use and we also had no toilet paper. Not worth the price at all. Very disappointing
room was dirty, used the pull out couch, and there was old pizza, and waffles under it. not to mention all the candy rappers in the seat cushions.
Carpet had major stain in carpet did have no other king rooms
it is a very nice property with nice facilities. I was disappointed with the breakfast. it was ok but could have used oatmeal and the turkey sausage wasn't good. I was disappointed that our room wasn't cleaned and made up.
Great experience. Very clean and quiet. Breakfast was great also.
Courteous staff, quick and easy check in. Comfortable and clean room.
Lovely room & room size. Friendly staff. Yummy breakfast offerings.
The hotel was conveniently located to the interstate. The hotel needs a good deep cleaning. The carpet in the room and hallway needs to be cleaned. The nightstand in the room was was missing a lot of stain which didn’t make or break the stay it’s just this property needs updating. There was also a small hole in the ceiling from the area where the sprinkler used to be. The staff was friendly at check in and throughout the entire stay. The breakfast was not very good nor was the area clean. I would not stay at this location again. If they do some updating and cleaning this place would be a lot better.
There location is good with plenty restaurants close by, but the hotel over all was just so unclean
Property was bright and clean and staff was pleasant. Beds and pillows were not comfortable. Toilet paper was awfull Breakfast selections were more in keeping with an economy hotel as was the coffee
Located in Coliseum Central, Country Inn & Suites by Radisson, Hampton, VA is within a few miles (5 km) of popular sights such as Hampton Coliseum and Hampton Roads Convention Center. This 99-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.
Free full breakfast is included with your stay and awaits you each morning from 7:30 AM to 9:30 AM.
All 99 rooms feature microwaves, coffee makers, and free local calls. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.
At Country Inn & Suites by Radisson, Hampton, VA, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
I was awaken by BED BUGS eating me! Killed one, captured one and took it to the front desk. They moved our room.... the next day. We were then charged Again when we checked out! So my card was charged for (4) four nights, when we only stayed (2) two nights, one of which is supposed to be comp'd since I got ate up, plus a $100 deposit!
I am not sure if masks were required or not but much of the staff were not wearing them. They breakfast in a bag was ok. Nice, quiet and safe.
My recent stay at this hotel was my third time booking at the property in the past two years, but this time was a little different than before. I discovered upon arrival that the hotel is now charging customers an additional $100 fee if they book using "a third-party company online" (i.e. Orbitz, Travelocity, etc.), and the fee is "refundable in three to five days" as long as no damage is done. I didn't like that because, unlike other hotels that 'place a $50 hold to cover incidentals' (meaning your card is not actually charged unless damage is done), this hotel actually paid itself the $100 at check-in (the money was immediately withdrawn from my account), and now I have to wait for them to give my money back in a few days. So, after my experience a few days ago, my advice is to contact the property directly for booking to avoid being charged a $100 fee for "using a third-party online". ✅ It would be a good idea for Orbitz to inform its customers about this fee in advance, so customers don't get surprised when they arrive at the hotel and read the sign on the front desk counter. 🎯 Also, this hotel normally offers customers a warm cookie upon arrival but, due to COVID-19 concerns, they're unable to offer that at this time. 🙂
The a/c had to be fixed because it was 80 degrees when we entered and couldn't be changed. There were no sheets for the sofabed so we had to take some off the other bed to use and we also had no toilet paper. Not worth the price at all. Very disappointing
Dear Georgia, Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodation at the undefined. We will review the condition of your room with our maintenance staff to ensure our guest rooms are up to brand standards.
room was dirty, used the pull out couch, and there was old pizza, and waffles under it. not to mention all the candy rappers in the seat cushions.
Dear disappointed, Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodation at the undefined. We will review the condition of your room with our maintenance staff to ensure our guest rooms are up to brand standards.
Carpet had major stain in carpet did have no other king rooms
Dear Moses, Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodation at the undefined. We will review the condition of your room with our maintenance staff to ensure our guest rooms are up to brand standards.
Dear expedia user, Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodation at the undefined. We will review the condition of your room with our housekeeping and maintenance staff to ensure our guest rooms are up to brand standards.