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Embassy Suites by Hilton Hampton Convention Center

3.5 out of 5.0
Overview Reviews Amenities & Policies
1700 Coliseum Drive, Hampton, VA
1-844-663-2269
4.0
out of 5
"Good!"
See all 41 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.5
Hotel condition 4.0

This hotel is most popular for:

  • Family
  • Everyone
  • Business

Recent guest reviews

All property structures were clean abd easy to access. Great hotel!!

The room had a musty smell in it. Hotel is dated and needs TLC face lift.

Repeatedly lied to during the 3hr check in process by the hotel staff. AC was broken, room stagnant and musty. While the AC was fixed it didn’t cool down until way after midnight. Then we we awoken at 7:30am to contractors in the adjacent room WE WANT A GOD DAMN REFUND!

The front desk was very pleasant and made me feel at home

Great experience the only problem is I requested more towels and wash cloths but never received them. Other than that it was great

The room had a nice layout. The breakfast was very good. The lobby was very nice and staff was very friendly. Managers meet and greet was great. We were able to check in early as well. Some things that stopped me from giving 5 stars was that our room smelled like an ashtray. The smell never waned and we stayed 2 days. We also had a problem opening our door which took a while to get in and fixed. No fault of maintenance, they were trying. Also, hot tub was just warm.

Customer service lack genieune friendliness. Experience inconsistent communication over the phone during attempt to reserve room, used Orbitz, was assured that once group rate was confirm my rate could be adjusted but their the assurance provide was false much like their friendliness.

I stayed here because I was attending a concert at the convention center and the location of the hotel was perfect. The hotel staff were nice and the hotel room was clean and spacious.

Nice. Will be back..............................................

Very good on most counts but dark rooms with dark carpet and upholstery feels sad and old. Couches seemed stained as was carpet but hard to see. Not great for traveling germaphobes. Otherwise, nice.

I thoroughly enjoyed my stay. The service was phenomal.

I had to find a last minute room. The omelet to order always grabs me in. My little one slept comfortably on the pull out sofa. The separate room was very convenient!

Nice clean rooms, excellent breakfast, friendly and knowledgeable staff. I enjoyed my stay.

The trip would have been better if free internet access was provided in the rooms.

As suspected, large noisy crowd over the weekend. Swimming pool almost unavailable with nearly 50+ kids and teens. Once in to the room, it is ok. Check-in fast, elevator slow, WiFi at $10, but more HD channels than expected. The hotel is generally good, relatively new, stay several times over the years. Quality is up to date, but expensive for the last minutes rate ($150). Breakfast is ok, selection is actually marginal, and wait is long after 0830 for the so-called cook-to-order. If you can find rates below $100, the price quality ratio is desirable. If not, nearby smaller hotels are all highly competitive. Recommended for business travel without budget concern or large family.

The price was great for the amenities that were available. Great location to the shopping centers.

Clean rooms good food and friendly staff the location was perfect close to many shops and restaurants and airport.

Coliseum Drive Hampton VA

Hotel highlights

  • Walking distance to Hampton Roads Convention Center and Hampton Coliseum
  • Free cooked-to-order breakfast
  • Onsite dining
  • Spa

Located in Coliseum Central, Embassy Suites by Hilton Hampton Convention Center is within a 5-minute walk of Hampton Roads Convention Center and within 15 minutes of other popular attractions like Hampton Coliseum. This 295-room, 3.5-star hotel has free breakfast along with conveniences like a full-service spa and an indoor pool. It's connected to the convention center in central Hampton and also close to Virginia Air and Space Center and Langley Air Force Base.


Dining

Start your day off right with a free cooked-to-order breakfast. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.


Rooms

Guests can expect WiFi and 37-inch a flat-screen TV with pay movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a sitting area, and a refrigerator.


Property features

At Embassy Suites by Hilton Hampton Convention Center, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. If you drive, self parking is USD 10.00 per day, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a spa tub, WiFi in public areas, and a conference center.

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

King 1 | Sleeps 4
$126* Per night/room Nov 6 - Nov 7

Premium Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 4

Suite, 2 Double Beds, Accessible, Non Smoking

Full 2 | Sleeps 6

Suite, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 4

Guest reviews for Embassy Suites by Hilton Hampton Convention Center

Everyone (10) Couples (3) Business (6) Family (17) Other (3) Friends (2)
5
Partner Couples

All property structures were clean abd easy to access. Great hotel!!

By , from Greenbelt, Md. on Sep 1, 2019

Review comment responded on Sep 5, 2019

Thank you for your feedback on your recent stay. We look forward to seeing you in your future travels to the area.

5
Everyone

By on Jun 18, 2019

3
Business Business Travelers

The room had a musty smell in it. Hotel is dated and needs TLC face lift.

By on May 19, 2019

Review comment responded on May 26, 2019

Thank you for your feedback on your recent stay. We are due for renovations in 2020 and a good refresh.

1
Families Families

Repeatedly lied to during the 3hr check in process by the hotel staff. AC was broken, room stagnant and musty. While the AC was fixed it didn’t cool down until way after midnight. Then we we awoken at 7:30am to contractors in the adjacent room WE WANT A GOD DAMN REFUND!

By on May 11, 2019

5
Everyone

The front desk was very pleasant and made me feel at home

By on Apr 24, 2019

5
Everyone

By on Jan 28, 2019

Review comment responded on Feb 4, 2019

Thank you for your feedback, we look forward to seeing you in your future travls

5
Everyone

By on Jan 6, 2019

Review comment responded on Feb 7, 2019

Thank you so much for your great review. Look forward to seeing you again in your future travels to our area

4
Everyone

Great experience the only problem is I requested more towels and wash cloths but never received them. Other than that it was great

By on Sep 23, 2018

4

spacious room

Everyone

The room had a nice layout. The breakfast was very good. The lobby was very nice and staff was very friendly. Managers meet and greet was great. We were able to check in early as well. Some things that stopped me from giving 5 stars was that our room smelled like an ashtray. The smell never waned and we stayed 2 days. We also had a problem opening our door which took a while to get in and fixed. No fault of maintenance, they were trying. Also, hot tub was just warm.

By on Jul 24, 2018

1
Everyone

Customer service lack genieune friendliness. Experience inconsistent communication over the phone during attempt to reserve room, used Orbitz, was assured that once group rate was confirm my rate could be adjusted but their the assurance provide was false much like their friendliness.

By , from DMV on Jun 29, 2018

Embassy Suites by Hilton Hampton Convention Center

1700 Coliseum Drive, Hampton, VA 23666
url importing https://www.orbitz.com/Newport-News-Hotels-Embassy-Suites-by-Hilton-Hampton-Convention-Center.h1172219-p2.Hotel-Reviews